McHelper

Scammer’s phone 515 758 4910

Scammer’s website mchelper.com

Scammer’s email [email protected]

Country United States

Type of a scam Tech Support

Initial means of contact Email

I received an email stating that $299.00 was going to be debited on 8/31/2020 for a 2018 subscription. And that I need to call them if I want to cancel. Then he was telling me I have to do some complicated cancellation with him on my computer.
I did buy some tech help last year but I NEVER agreed to any auto renew or future service from them. I never would have done that because I had plans to get a new computer in the coming months. They kept my credit card number and are charging me again!
They are scammers and despicable people.

They call and can not even speak good english! They said they were going to charge me 299,99. I told them they better not! They are a rip off and should be out of business!

Victim Location 02878

Total money lost $359.59

Type of a scam Tech Support

I had purchased remote tech support from *** company recommended to me by netgear to resolve my computer issues 3 months ago for $359.59, I thought all was well, however on 3/14/20 I received a call from what I thought was from *** company and they proceeded by stating that they needed to get into my computer because they server had been corrupted therefore the software that they installed in my computer was also corrupted and needed to be removed, so I gave them permission to access my computer at which time they hijacked my computer for over 24 hours without explaining what they were doing even after repeated request for them to explain and stop the use of my computer because I needed it. After 24+ hours of hijacking the computer I informed them that I was shutting the computer down they became very upset saying you will ruin your computer I said that I would sue for the price of them infecting and ruining my computer and I turned my computer off. It is terrible to be scammed by these people.

Victim Location 02140

Total money lost $38,500

Type of a scam Fake Invoice/Supplier Bill

On September 14, 2019, I thought I contracted with an anti-virus software company called MC Helper and paid $129.99 for a six month unlimited plan. I spoke to a technician who called himself Sam Willson, and he supposedly repaired my laptop during a screen sharing session. (I filed an additional claim for Amazon with ScamPulse.com because Sam Willson also posed as an Amazon Prime customer service agent.)

On December 18, 2019, I received a scam email from MC Helper Customer Support Team informing me that my credit card will be auto debited for $299.99 on 12/19/2019, and that I should call 304-309-9517 if I wanted to cancel the subscription. I called the 304 phone number and was only able to leave a message. I immediately received a call back from a man named Sam Willson at 805-323-3584, who proceeded to deceive me and steal money from me.

Sam Willson told me that since I was not renewing my contract, I would be entitled to a refund of the original contract fee. He said that the only way to issue a refund was through a wire transfer from his business account. He asked me to go online and look at two supposedly secure websites; Any Desk https://anydesk.com and Team Viewer https://www.teamviewer.com. He then showed me a screen that supposedly was his business bank account with Chase Bank and that his login information was not visible to me. When I refused to screen share my bank account information with him, he became very persistent at convincing me that the transaction would be secure until I reluctantly agreed. He attempted to make a whole dollar transfer of $130.00 to my account at Bank of America, and then showed me an online transfer from Chase Bank to my account for $13,000.00 and said that he forgot to add the decimal point. He then began to plead with me that he would lose his job for such an error, and that he had a family and children to support. He also said that if Bank of America noticed that the transfer from Chase had not paid any fees, Bank of America could confiscate the funds. He told me to withdraw the $13,000 immediately before it was confiscated. When I refused and asked him to reverse the transfer, he said that I could risk losing all of the money in my bank account. His pleading then became very threatening, and he showed me an online banking screen of my account with all zero balances. I panicked and withdrew $10,000.00 (BoA limit) from my account. He instructed me to send it overnight via Federal Express to

Eddie Lun

229 E. Valencia Drive, Unit B

Fullerton, CA 92832.

Then Sam Willson told me that our computers needed to stay connected until the money arrived, and that I should not attempt to log into my online account at Bank of America or I would risk losing all of my money. I reluctantly agreed. On the morning of December 19, 2019, Sam Willson called me again from the 805 phone number and said that another error had occurred. He said that he set up the transfer incorrectly and showed me two additional transfers for $13,000.00 each coming from Chase Bank into my account. When I said that I would go the Bank of America and correct the errors, he became very threatening again and said that I would lose all of the money in my account. He insisted that I wire the money to someone in his company. Again, I panicked and agreed. I then wired $28,500.00 ($26,000 + $3000 – $500 fees/charges) to the following person through Bank of China Hong Kong.

Lyu Huajian

Flat C, 5/F, Fu Shing Mansion

9-13 Shing On Street

Sai Wan Ho

Hong Kong 500400

Phone:85297156031

Date of Birth: March 10, 1983

Since Bank of America could not guarantee the transmittal until December 24, 2019, Sam Willson again insisted that our computers stay connected until the money was received. It was at this point that I disconnected from him and called the fraud department at Bank of America. The fraud department froze my account and told me that the transfers were coming from my savings account at BoA and not Chase Bank. The agent attempted to stop the wire transfer and assisted me in contacted FedEx to stop the delivery. I later received confirmation from Bank of America that the wire transfer was sent successfully, and conformation from FedEx that the package was received.

Victim Location 73089

Type of a scam Tech Support

this website is a full on scam i was just doing research about this website just to find out that this website is a scam trying to break your computer more do not go to this website

unless you know what your doing

Victim Location 11230

Type of a scam Tech Support

Some guy with an Indian accent called me claiming that his company wanted to refund $400 that I allegedly paid for their services. I stupidly gave him access to my computer and he was able to see my bank account but didn’t get access. He then blackened the screen and accidentally “deposited” $1400 into my account, then he wanted the $1000 back and immediately brought me to the western union page so that I could return the $1000. I was skeptical all along and at that point I saw the scam clearly. I disconnected him. Later I checked my account and no money had been deposited into my account. (Nor had he breached it. I never gave him my routing or account number.) He fudged the page to look like there was an extra $1400 in my account so that I would have given him $1000 of my own money.

Victim Location 94306

Total money lost $350

Type of a scam Tech Support

They said they could fix my problem with my computer for $350 which I gave them and permission to get into my computer to solve the problem A few months later the same problem occurred and I called them I’m supposedly fixed it again A few months later the problem came back and when I tried to call the number they had supplied there was no answer Once they take your money it’s hard to get a hold of them

Victim Location 27516

Type of a scam Counterfeit Product

I called the company to get help downloading an App on an apple device. They asked for access to my computer to see what the problem was and I gave it to them since I didn’t know what I was doing. "Shawn" said there was no problem with the Apple product but that I had a Koobface worm, so the problem was with "network security". I said I had Norton but he said that was only for virus protection. He transferred me to "Ron" who sounded exactly like "Shawn". He/they said I needed to buy a 6 month security program for $129.99 or a year program for 199.99. He/they pushed me fast through trying to show me the Koobface and that McHelper is accredited through the BBB. They wanted to me to buy, and fast. They said if I didn’t, the Koobface would get worse by the minute. I got off the phone, very suspicious about what was going on. I then contacted Apple and they fixed the issue at no cost.

PLEASE beware of this "McHelper"—it’s a scam!