Crystal – Aug 03, 2020

Victim Location 39305

Total money lost $359.30

Type of a scam Online Purchase

I have contacted this company multiple times about wigs received were not expected. I contacted their customer service and they requested pictures.I sent the pictures back and they don’t respond anymore after that. I was asking for an exchange initially but they seem to refuse to communicate with me any longer. I spent a little less than $400, and to get no response from a company that claims great customer service and a exchange/refund upon displeased retreaval is insane. If someone is considering this company, please reconsider an American or at least non-Chinese company that can be held to our standards.

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