Mercari

Tyler – Aug 16, 2020

Victim Location 55438

Total money lost $1,800

Type of a scam Phishing

Why do they need my ssn#? I have only sold $2,000 worth so it can’t be for tax purposes. They won’t let me withdrawal my money until I disclose my ssn#

Spencer – Aug 16, 2020

Victim Location 55438

Total money lost $1,800

Type of a scam Phishing

Why do they need my ssn#? I have only sold $2,000 worth so it can’t be for tax purposes. They won’t let me withdrawal my money until I disclose my ssn#

Kellie –

Victim Location 28364

Type of a scam Identity Theft

Someone used my personal information including my address,email, and social security number to solicit others into either selling or buying products. I never made this account or downloaded this app. There is a scammer using my email and personal information with this company.

Lucas –

Victim Location 61282

Total money lost $80

Type of a scam Online Purchase

I’ve had two problems with this company and it is likely they are the scammers. My first incident was a large purchase. (It seems fishy it is only when an item is expensive). I received an empty box instead of my order. They told me to prove it by taking pictures of a empty box. I told them I’d naively thrown the box away so they kept my money. Then the other day I sold very expensive perfumes and I wrapped them in tissue paper a bubble wrap envelope and yet another but she said one of the perfumes arrived broken. She didn’t even want to keep the other perfume and I am left with footing the entire bill for all of it. Mercari owes me money for a transaction as it is. I asked Mercari and the buyer if they could send me a picture of the condition of the package when she received it because now as a seller I have to file a claim with USPS. I looked her up on the site and she decants perfumes to sell etc. which made me wonder if she simply decanted all the expensive perfume and is sending me shards of glass. So she has product and all her cash. The refund is in progress. You must see the picture she used to prove her items were damaged. She does not show all the packing as I did wrap securely and she sent a picture that proves nothing for me to send to USPS to file a claim. I can’t see anything but blur and they based their decision on this picture. It does feel like this company has scammers within it and I wouldnt put it past them to create accounts to get money or at the very least they are so negligent and take advantage of harborimg scammers. I know they sell smoking paraphinalia, Chinese counterfeit items and they are difficult to deal with. They have no number or anything to reach them except a help center and then they are slow, use poor judgement and associate or are scammers. I’m really tired of it. I do not have money to repay them 80 dollars. I was selling perfume to have presents for my grandkids on Christmas and now because I was trying to raise money and starting to make a little this person buys from me and both she and Mercari are communicating but they don’t with me after I confront them about this picture. ‘ve been scammed in this site as a buyer and seller and this picture is proof of the damage that I will have to pay for????

Craig –

Victim Location 32311

Total money lost $270

Type of a scam Online Purchase

Took money out of my bank account without my permission

Miguel –

Victim Location 40503

Total money lost $45

Type of a scam Credit Cards

Anyone that uses the Mercari app, be careful. They have now taken $45 out of my bank account, deleted my Mercari account, can not tell me what I was charged for, and refuse to refund my money claiming they can’t find any account with the information I provided… which included my name, address, the item number I was emailed saying I was charged for, email the account was made with, shipping address, and phone number associated to the account, as well as screenshots of where they emailed me saying I had been charged and my account deleted and there is NO PHONE NUMBER to talk to customer support and the online customer support keep sending generalized responses and saying they can’t locate my account. I am beyond mad. Will be going to the ScamPulse.com & tempted to sue for theft.

Caroline –

Victim Location 46514

Type of a scam Identity Theft

They requested my social security and a picture of my drivers license and as soon as they obtained that information they suspended my account.

Summer –

Victim Location 49424

Total money lost $86

Type of a scam Online Purchase

I returned the stuff and it’s on camera that I did on camera. . No one will respond about money. http://www.mercari.com

Deanna –

Victim Location 93065

Total money lost $50

Type of a scam Online Purchase

I sold a pair of Uggs boots on the website Mercari. I sent the boots through their website to a buyer in north Carolina. She received them and Mercari refuses to pay me. They have a policy online saying my money would be issued after the 3rd day of delivery. The 3rd day was Sunday February 14th. They refuse to answer my emails (sent approximately 13).

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