Imposter – Humana

Nikki –

Victim Location 53597

Type of a scam Healthcare/Medicaid/Medicare

I received a phone call from 888-635-4744. I didn’t answer it but the scammer identified themselves on the voicemail as a representative from Humana, and that they were calling with "important plan information." They left a "unique 7 digit code that I should use when I return their call," and also mentioned they were available 24 hours/day, 7 days/week.

The red flags went up, but I still thought something might be up as I was a brand new client with Humana. The 24 hours/day, 7 days/week was a red flag. I’ve called health insurance plans enough to know that they don’t operate 24/7.

I called the number on the Humana benefit card and they identified this as a scam! They didn’t need a single thing from me and thanked me for the call. I also googled the number and it was labeled as a scam, too.

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