iHerb.com Reviews - iHerb.com Scam or Legit

Clayton –

Victim Location 94040

Total money lost $75

Type of a scam Online Purchase

Do NOT purchase from this company. I spent $75 buying products. The company took my payment from my checking account from PayPal two weeks ago. It delivered nothing. They use a chat bot for customer service and have no phone number. The chat bot does not answer questions.

I did get through to a supervisor who wrote me on the chat that I would be receiving my package in another four weeks. I live 400 miles and in the same state as their distribution center. When I complained he told me to stop ranting. I felt like I was abused.

iHerb said they will return my money but it will take 60 days to get refunded. I cannot believe this company is a legitimate company. I will never, ever order from them again. I hope no one else does.

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