ZestAds Limited

Kristen – Oct 20, 2020

I purchased a mosquito repelling electronic bracelet from an ad on youtube, although the seller’s name was different than zestads. The unit was defective (face of bracelet not secured, wrist band wouldn’t stay attached, allowing the unit to fall off, and it had no effect on Minnesota mosquitoes. I emailed zestads about the problem, they asked for pictures of item and further description of problems. I took the pictures, added details to the description of problems, but when I tried to reply with this information found that they’d blocked my email address. Tried their dispute resolutions link, and again my mail was rejected. I filed a complaint with PayPal, they contacted the seller, then told me that the seller agreed to full refund if I’d return the item. Cost $17.50 to mail the item back, I provided PayPal with tracking information. Now PayPal is saying they’re “reviewing information from seller”, giving an expected date of resolution. However, the expected resolution keeps slipping further away three days at a time. Now in trying to resolve the issue, I’m simply out an additional $17.50 . Makes me think that PayPal is in bed with zestads. Will have to try filing a complaint with my bank, which had provided the funds to my PayPal account for the initial purpose.

James – Oct 06, 2020

Mahdi Mirnajafizadeh · Oct 06, 2020 Verified customer
Zestads — deceitful business practice, lies about products and unethical behaviour
Purchased two A/C Fan units from ZestAds on 06/06/2020 and thought I was protected since I saw the ad on YouTube and paid for items with PayPal. I was so wrong! After contacting them non stop for three months and being lied to I finally received my items. I was very excited upon getting them since the wait had been so long and it was very hot over here. I opened the packages and they were both poorly wrapped and boxes were severely damaged. I looked past this and still opened and tried to use but realized I had been scammed and received super cheap Chinese equipment that I honestly wouldn’t even pay $5 for let alone $150! One of the items doesn’t even turn on and is completely defective. The other turns on but doesn’t work well or described AT ALL. barely puts out a little bit of warm air no matter what I try. This company is the biggest scam i have ever seen and I urge all to stay away. I contacted them many times and sent them pictures and evidence of exactly what they want but they are denying me and ignoring me and sending me in circles. PayPal has also not been much of a help. BE WARE!

Kimberly – Oct 01, 2020

Bought a flashlight that they claimed would light paper on fire. Paper did not heat up in any way. for some reason they wanted pictures? How can you get pictures of a flashlight not doing something?

Jordan – Jul 27, 2020

I’ve paid $85.90 for wireless earbuds and I can’t get a refund or product.

Please Help Me,
surrycc

Danny – Jun 30, 2020

zest Ads limited insieme a PayPal sono delle societa truffaldine ho ordinato 3 droni per miei nipoti niente scomparsi dal 12 gennaio 2020 reclami a destra e sinistra niente sbattere avandi e indietro niente si sono trattenuti i soldi e non si sognano di restituire il mallopo preso dal mio conto
ZestAds Limited
– negativo59,95 USD
12 Gennaio 2020Al Dettaglio
Pagamento automatico
Caricamento dettagli transazione per
ZestAds Limited
– negativo59,95 USD
12 Gennaio 2020Al Dettaglio
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ZestAds Limited
– negativo131,92 USD
12 Gennaio 2020Al Dettaglio
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ZestAds Limited
– negativo131,92 USD
12 Gennaio 2020Al Dettaglio
Pagamento
Caricamento dettagli transazione per
ZestAds Limited
– negativo131,92 USD
12 Gennaio 2020Al Dettaglio
Pagamento

Michael – Jun 24, 2020

I guess I am the most recent in a long line of individuals who got scammed by this company. The item was clearly defective when I received it. ZestAds asked for pictures and a video. After sending all of the information they ghosted me. I reached out to paypal and I am waiting on a reply. To all those smart people who are researching the company before they buy from them, this post is for you. Do not buy from ZestAds Limited!

Julia – Jun 23, 2020

On Feb. 3, 2020 I ordered a bag from this company that went through PayPal Tranaction ID DCC22287GC9985515 for $75.88 Debited out of my account Case ID PP_D_55360944 seller
Zest ADs Limited, 211n. First St., San Hose, CA 95131.

I never got the product and i reached out to PayPal without any results. I asked PayPal to refund my money to but i have not gotten it. Please help me get my refund.

my address is: 140 W.A. Reel Drive Apt. 13A, Edgefield, SC 29824 (843)333-6790,
email: [email protected]

Miguel – Jun 16, 2020

I saw an ad on Facebook for an irregular shapes measuring device. I paid $39 on May 3. When I received a confirmation email I discovered it was supposedly coming from China. The tracking service showed several entries for processing and the last entry, “preparing” for shipment was on May 15. No further entries. I tried contacting Zestads resolution center to no avail on two occasions with no response. I then initiated a resolution or dispute with Paypal, was informed to try contacting the vendor (again), and a week later still have heard nothing from the vendor. Today I escalated the dispute through Paypal, but in reading many of the other posts concerning this vendor and Paypal I am not holding my breath.

Eric – Jun 16, 2020

I bought a camera from Zest ads. I did not know this was coming from China. It took 6 weeks to arrive. When I got it I found that it was not anywhere near what was advertised. The Ad stated that it was 4K the Box stated that it was 2K and the camera was actually 320X240 max resolution which is 1/4 of the ole television resolution from 30 years ago. I had to deal with [email protected] Who contacted the seller. The seller stated that they would not allow me to send the camera back unless it was defective. Since the camera operated they would not allow me to send it back.

It did not matter that the camera was not even the resolution that was printed on the box 1920X1080 The camera would only do 320X240. The Zest Ad then disappeared so I could not go back to do a screen shot of the original ad which stated 4K Just so you know 4K is 3840X2160 I should have known that a camera like this that cost $99.00 was a Scam.

I submitted all this information to PayPal but they sided with Zest Ad’s

To make things even more confusing I was also sent to another site for settleing this dispute… [email protected] that site bounced with the email being returned. After months of trying to return this camera I got the sellers name
Ming Hwa Tan

Summary It appears that PayPal cares more about keeping a rip off company Zest Ads than it does about keeping me or you as a client.

dnobull

Sandra – Jun 12, 2020

! BEWARE ! DO NOT ORDER ANYTHING FROM ZestAdsLimited! They are a rip-off [censored] outfit! I ordered 3 masks from them on April 6, 2020 and of June 12, 2020 I have not received the over-priced masks (53.17 for 3) – I was desperate or I would not have paid $17.72 for one)! That is fifty (50) working days (68 days if counting weekends)! Their ads says, “…Fast, guaranteed deliveries via Expedited Shipping or your money back.” From their tracking number it appears that the items were sent to a shipper on Apr 16 – and they have sat there ever since Apr 16!

My repeated emails to them has only elicited replies such as “I should be more patient and allow another week as they are in transit … blab-blab” – I have reported them to the Better Business Bureau, the Attorney Generals office and I intend to pursue reporting them to other agencies for their fraudulent business practices – NOT DELIVERING CUSTOMER’S ORDERS IN A TIMELY MANNER and refusing to refund my money!

I have been unable to find their original ad for these masks but fortunately I did make a hard copy when I placed the order. Their ad does not say WHERE they are located and where the masks would be shipped from. Had I known when ordering they they come from CHINA or some other country I never would have ordered them in the first place! The hard copy promises a “fast, guaranteed deliveries…” – talk about a slow boat from China!

DO NOT ORDER ANYTHING FROM ZestAds Limited!

Kellie – Jun 09, 2020

I ordered a flashlight and it still hasn’t arrived! This is unacceptable!

Carmen – Aug 06, 2020

does anyone have the website anymore? I too ordered the flashlights and received them but they are not at all what was described. They are cheaply made and I am trying to dispute it, but cannot find the website I purchased off of.

Walter – Jun 20, 2020

When did u order? Was it from youtube ad?

Tasha – Jun 09, 2020

I ordered 2- N95 masks from this company and the total came to $89.00 (US Dollars). I thought that these masks would be made well and would last me for quite awhile. When I received them, they looked like they were worth $5 each at best. I contacted the company and asked for a refund. After numerous back and forth emails, they sent me a link for returns only to find that the link is not valid. Talk about PRICE GOUGING.. DO NOT PURCHASE ANYTHING FROM ZESTADS/WINTER NEVER ENDS. Unfortunately Pay Pal was not able to help me either.

Tyler – Jun 08, 2020

I ordered an iRobot in April 19 through Zestads and I have not received my order. They charged my paypal account $105.90

Curtis – Jun 05, 2020

I ordered Mutsu patches from a fake website and spent 124.90 they keep telling me to check the transit number and it’s always at the same place- I don’t know what to do- I just complained to PayPal

Devin – Jun 05, 2020

Victim Location 91335

Total money lost $22

Type of a scam Online Purchase

They sell flashlights that is not as advertised on their website. The advertisment include a video of a super bright flashlight tricking people into buying a totally different cheap and not even third of the brightness flashlight. I contacted them for a refund and they kept giving me the run around. First asking me for photos or a video. I sent them multiple pictures and now they wanted a video. They clearly stated pictures OR video. So I sent them a video of the flashlight and now they are claiming that it’s not sufficient edvidence. I let them know that it’s obvious they are making me go through hoops and loops hoping that I will just give up on my refund. These scammers are a perfect example of bait and switch scammers. It’s been about two weeks since I been trying to get my money back but it looks like It’s not going to happen with these scammers. They advertise on Youtube so beware all you people out there. Just stick to the saying " You Get What You Pay For "

Gina – Aug 06, 2020

do you have the website still? I too ordered these and am trying to dispute.

Jacob – Jun 09, 2020

Thank you! That’s exactly what happened to me. I hope these scam artists are held accountable!

Johnny – Jun 04, 2020

Country United States

Type of a scam Online Purchase

Initial means of contact Social media (e.g., Facebook)

Back in April I ordered about 8 masks (totaling $242.93 from Zestads, Limited thinking it was a legit company. The following morning, my gut instinct told me to Google Zestad — I did only to find out that it is a scam company. I reached out to PayPall to have them cancel the order but it would take 24 hours — I didn’t want to wait 24 hours so I contacted my bank immediately. They put a stop payment for said amount via PayPal. Now PayPal has informed me I have a negative balance of $242.93 and if I do not resolve it, it will go into collections. Paypal also said the dispute I had filed when I tried to contact them the first time was NOT in my favor? Once this has been resolved, I will delete my PayPal account for good.

Brenda – Jun 06, 2020

Hi Im in the same type of discussions with Paypal Who favor in favor of this [censored]ic company… do not do business with this company and be careful of the customer protection from PAYPAL so difficult to get answers and to get some one to contact me back.. so disappointing Im out 150 USD too.

Isaac – Jun 01, 2020

facebook ad for weight loss patch, as soon as I ordered it the name of the company changed

Katrina – May 30, 2020

April 20, 2020 placed an order described as Equinox for $105.90. Just found it is a scam company. No order number, just a transaction number so when you go to try and find out where you order is they ask for ORDER #…and of course there isn’t one. PayPal
didn’t help me either.

Johnny – May 29, 2020

On May 9th, 2020 I ordered the Magic Tape I paid $42.90 & I’ve still not gotten the Tape or a refund. & now I see that they R a scamer’s … So I’ve got a call into Capital One to go after them. How can these people look @ themselves & be proud of who they R, knowing that they R stealing from people that put their trust into their hands… This makes my Blood BOIL!

Carrie – May 29, 2020

Country United States

Type of a scam Advance Fee Loan

Initial means of contact Social media (e.g., Facebook)

I ordered a robot vacuum cleaner on 05/02/2020. The charge was $84.96 plus $5.95 shipping for a total of $90.91. My bank account was charged on 05/04/2020. I have not received the robot vacuum cleaner. When I looked up the company, there were numerous complaints of fraud by this company and the fact that they never sent the items ordered.

Diane –

I ordered a backpack for Travel worth cdn$170.85-March this year. thought t’was just delayed bcoz of the pandemic. Did realize its a scam! How can we get justice on this?

Tanya –

Ordered the 9000 lumens flashlight and been two months! Keeps saying being shipped by different places! Help!

Sandra –

I lost $86.00 to these son of a bi***es… They’re a [censored]ing scam snd KARMA needs to get those mother [censored]ers..

Kari –

Victim Location 32907

Total money lost $74.52

Type of a scam Online Purchase

Hello, I ordered an item online back on February 24,2020. It was a set of waterproof earbuds.I still haven’t received the item, I have emailed the seller and put a complaint in with PayPal but, I haven’t heard if anything is being resolved. The total cost for the item is $74.52 and I never received it. I looked for a number to contact PayPal but, no number or no one is there to speak with me. The online place I ordered the item was from ZestAd Limited, I didn’t see any other name. I would just respond to the confirmation email I received for my order and then 24 hours later I get an email stating to give more time for delivery. I asked to cancel my order and issue a refund to me several times but, they rejected the request. I am at a loss here, I do not know what else to do. I have contacted a Lawyer and without the seller’s information, it is going to be hard to contact them. Is there anyone who can help me with this? The Resolution Center for PayPal has a report number of PP-D-62892164 if that helps. I work hard for my money and with this COVID19 stuff $74.52 doesn’t come easy for me. Please respond to me with anything at. Thank You

Brian –

I saw an ad for BioMint on Facebook, and sillly me, I didn’t actually look the website up, and low and behold, I find this now, and my so called “receipt” is from ZestAds. So at least I’m only out $47.56.

Wish I had found this earlier, there was absolutely nothing listed under BioMint Patchs, or BioMint.

Olivia –

A robot vacuum was advertised on Facebook. I ordered one. It has never arrived. Please let me know why not.

Carly –

Scammer’s phone BR 549

Scammer’s website Damned if I know

Scammer’s address Some Foreign Country

Scammer’s email Don’t Know

Country Unknown or Invalid Region

Type of a scam Online Purchase

Initial means of contact Social media (e.g., Facebook)

I ordered a robot vacuum on 4/7/2020. It has never arrived. Please contact me and let me know why.

Rosa –

On April/7/2020 I ordered a robot vacuum. It never arrived. Please either send it or give me a refund.

Preston –

Purchased two masks for $93.25 and no delivery

Nicolas –

I paid 105.90 for a robo vacuum and can’t get where it is please REFUND my money!

Sandra –

I placed an order for a mask on April 9th and got a email saying its being processed haven’t heard anything since and never received the mask paid 45.00 dollars

Nicholas –

I purchased face masks thinking that thru PayPal this could not be a scam. Tried to contact them cause have not received yet, even after convincing emails stating it’s on its way.Their email directs you to a different site.contacted PayPal but from what I’ve been reading from others who have been scammed by zestsds, PayPal is no help either.

Alisha –

I ordered masks on April 3, 2020. When I placed the order site claimed shipping date as same day. I have received 3 different tracking numbers and still nothing. Paypal is not any better as I have forwarded them the complete thread of an email dated April 03, 2020 in which I am requesting they cancel my order since their order confirmation email stated 3-4 shipping days. They replied but said I could not cancel because item was preparing to ship. Two scammer companies working together.

Jay –

I ordered flashlights for 38.00 and never received them. They have several layers to their company but the bottom line is that this is a scam company. PayPal isn’t much better as they endorse and protect this company. I am going to have to contact my credit card company because no opportunities to resolve this through PayPal or zestads exists. It’s all a scam!

Rebekah –

I placed my order with ZestAds for 3 masks making a payment for $81.90 with PayPal on 12 April. I received a ‘shipped’ email with tracking number but until now no sign of the masks. Meanwhile, all these negative reports about this company being a scam is disturbing. I wish FB and PayPal diligently screen their advertisers and clients. This type of targeting unsuspecting customers during a Pandemic is unethical and criminal.

Derek –

It’s been a month since I placed my order and and still no mask. I received two tracking numbers for shipment. To date it is still in California 4 weeks later. I am not very hopeful that I will receive the mask. Filed a dispute with PayPal and if that fizzles? I will be filing a dispute with my bank. The bank can go after them. Then I will file with the better business bureau.

Katrina –

Victim Location 18708

Total money lost $50.93

Type of a scam COVID-19

Items in Order:

Name Quantity Price

VIP Customer – Prioritized Order 1 $9.99

[DISC] [B1] CloseFit95 Mask (1 pcs) 1 $34.99

Totals: Sub Total:$44.98

Shipping:$5.95

Grand Total:$50.93

Your order is currently in processing and takes 2-3 working days before we pass it to the courier company for delivery process. You will receive a second email regarding your tracking number soon after that. Actual delivery of your product is subject to courier’s discretion but please take into account possible delays in the regular transit times due to local restrictions in the respective countries and the ongoing COVID-19 outbreak.We will be monitoring the situation closely and will ensure that each of the customers receive the masks as ordered. If you didn’t receive your mask after 30 days, you can email us and we will send you again another package for free. We want you to stay safe and healthy.COVID-19 has changed the world and our way of life overnight. But rest assured that we’re still here, open and ready to help your order delivered when you need it most

Please do not straightly reply to this email as this is an auto-responder.

https://t.17track.net/en#nums=4201870892748927005302010002172926

Daisy –

I what’s also scam by zest ads Limited! It’s a good thing that I used PayPal credit! PayPal will not receive a dime from me until they investigate and get their money back!

Joe –

Guess this is a waste of time judging by all the complaints. I paid for three washable masks and my PayPal account was hit for $242.93. Company doesn’t respond. PayPal is of no help

Meghan –

I bought N95 face masks and paid extra shipping for express delivery. Paid through PayPal. Filed complaint with PayPal and they wete ABSOLUTELY NO HELP! Purchased beginning of April, I have sent several emails and no response

Susan –

Not received Hover Hoover ordered and paid for on 18/3/20 amount £90.91 paid by PayPal

Joel –

Paid£90.91 18/3/20 Hover Hoover

Colin –

I saw ad on Facebook for face masks during Coronavires. Made order for 20 at cost of $40.40. Now I find out they are a fraud and Pay Pal has allowed to use them as “safe” payment company. Both are frauds. Want refung.

Ryan –

This company stole my money 160$ and never shipped the items . they are in collaboration with Paypal sending them fake tracking numbers .
beware! scam! fraud!

Brandi –

out 74.00 for masks send me email they dont have my name or email.sent it to them, again sent me same email, they dont have my name4 or email. opened litigation thru pAYPAL DONT SEE MUCH HOPE.APPARENTLY SCAM THEN CHANGE THEIR COMPANY NAME! rOBERT kARCH EMAIL [email protected]>com

Ryan –

Placed my order and paid $224 on 01/08/2020 stemming from a Facebook advertisement for the Drone X Pro mini drone. Now 4/18/20 still no drone, no response from zestads or paypal. Just out $224 dollars. BBB, My US senator, Consumer affairs, and any site that will let me post how TERRIBLE, FRAUDULENT, and right out THIEVES payfoul and zestads really are!

Geoffrey –

I ordered a Drone for $105.95 and a second one for only $59.95 from Zestads Limited. I received initial contacts through PayPal with Transaction numbers and a support email address, but nothing from Zestads. I have, since placing this order, ordered and received a different product purchased through PayPal. This is what led me to check on Zestads. I’ll begin my fight today, but from looking at what others have experienced with this scam artist, it appears as if I may be without $166.90 for now.

Natasha –

Dispute the charges with your bank. I did not have much luck disputing with Paypal. Actually, paypal was absolutely useless. However, I got my money refunded in 2 days by disputing directly with my bank. They have to be able to prove that you received your items with a tracking number. Dispute that you never received the items you paid for. Also, report Zest Ads Limited to FTC and your attorney general for your state for fraud.

Lindsey –

They got me for $45.95 for a mask – dumb me – should look further than the end of my nose on paypal transactions! What a scam!

Jeremy –

I also got scammed on masks from the FB ad from this company. That same ad keeps popping up under different names now on Facebook. I should had known better than order the masks from this scammer. I lost $125.00 and Paypal said they declined the case since they say it was authorized, so they paid ZestAds. Got several emails from Paypal saying declined the case. My bank deleted my debit card that I used with Paypal so that nothing can be charge to it anymore. I lost the $125.00 and won’t get that back nor the masks. Live and let learn I guess.

Micah –

File a dispute for the charges with your bank. I ended up filing with my bank directly and got my money refunded. Also, file a complaint for Zest Ads Limited to your state attorney general as well as the FTC for price gouging and fraud. Ultimately, they have to prove with a tracking number that you received the item, which they will not be able to do. If enough people file complaints to the attorney general, they should intervene and shut this company down.

Wayne –

I as well purchased 3 n95 masks on April 1 for $92.94 from a pop up ad on Facebook and never received them!
Why isn’t Facebook doing something about their ads if they are scammers which obviously they are!

Dawn –

scam company. selling through a facebook pop up, required to pay through pay pal, and customer is sent tracking link, which brings you back to their selling page and no way to check order. FACEBOOK AND PAYPAL are being used by this company and are not protecting their clients.

Evan –

I ordered 5 N95 masks for my family that work in the hospital. I included a high priority shipping to receive in a couple days. They have charged by PayPal $166.00. I am unable to contact them. Its like they fel off the planet. I need mu money returned.

Melinda –

I was scammed by them too. Dispute the charges directly with your bank. When I ordered my masks, their site clearly stated they would ship same day. After paying, I got a paypal receipt stating my order wouldn’t ship for 3-4 weeks. When I contacted [email protected], I was told they would charge me 30% just to cancel the order even though it had only been 2 hours since I ordered. Then two days later, I was told I couldn’t cancel even though it hadn’t shipped yet. I initially disputed with Paypal, but they were of no help. My bank was awesome in getting my money refunded. I also reported Zest Ads Limited to my state’s attorney general and the FTC for fraud and price gouging. The more complaints that are filed with the attorney general, the more likely they will intervene and shut this company down. They ought to be ashamed of themselves for taking advantage of people in this pandemic.

Audrey –

Country United States

Type of a scam Online Purchase

Initial means of contact Social media (e.g., Facebook)

I ordered 10 N95 respirator mask from a pop ad, on Facebook. Then, after payment via Paypal I realized I did not receive an order number an email receipt or tracking number. The acknowledgment of my purchase gave customer support to a different company all together and when I contacted them they do not even sell the N95’s. The only reason I know ZestAds Limited is the group that took my money is because it was on my PayPal receipt. Other then that no other correspondence from ZestAds Limited. I went into my Paypal portal to dispute the purchase as that is not how a company is supposed to handle business, especially in times we are going through now. I am in the dispute process and careful about whom I make a purchase with from now on! How can we stop this fraudulent group from scamming others! We need help! Thank you Dana Jackson

Heather –

Report this company to your state’s attorney general and FTC for fraud and price gouging. I got my money refunded in just 2 days by disputing the charges directly with my bank. Paypal didn’t help me.

Marisa –

Scammer’s website ZestAds Limited

Scammer’s email freshsleep360.com

Country United States

Type of a scam Online Purchase

Initial means of contact Social media (e.g., Facebook)

Type of a scam Online Purchase involving ZestAds Limited.

I ordered a COVID-19 protection mask from Brandyrebirth, which is actually ZestAds Limited store online from a repeated pop up ad. I signed up with PayPal who said they return me back to the manufacturer page to complete my order. When it sent me back it was a blank screen. I never made it to the section to confirm the order or anything. A few minutes later, I received 2 order confirmations. One for $42.94 for the 1 mask I was preparing to order but never got far enough to confirm the order. The second for $232.94 for I’m not sure how many masks. I emailed the company back through the email confirmation stating cancel because I had not completed the order on the first one and wasn’t aware of the second one at all. I contacted Pay Pal as well within approximately 10 minutes of getting the confirmation and explained what happened and referred to it as unauthorized. PayPal removed the charges and supposedly declined the charge. I checked with the credit card it was linked to 3 times and no charges were indicated so I thought it was resolved. This was on Mar 31,2020. On Apr 3, I get a message from the company saying it couldn’t be cancelled. I then get a message from Pay Pal saying they declined my claim and processed the payment. I sent many messages to PayPal requesting they reopen the case. They sent over 7 computer generated messages back and did not respond with a personal response. I called the credit card company and hopefully they will do a more thorough investigation and see this company’s deceitful practices.

PayPal then puts a hold on the account and says they cannot investigate because I contacted the credit card company instead of them. I informed them I contacted the credit card company after the declined and closed my case. I the received computer generated responses back that referred me back to the resolution center which kept sending the computer responses.

The company offers an “unconditional guarantee promise”. I have already requested information as to the process of requesting refund before the items arrive, if they arrive. The item may take longer that 30 days to arrive and the company will say the guarantee expired. I thought Pay Pal was a Safe Business Transaction advocate, but it seems they are supporting this company’s practices despite several complaints re:ZestAds Limited. Pay Pal does not seem to be advocating for or protecting its customers.

Thus far, I’m at a loss in the amount of $ 275.88
If there is any way of stopping this company from continuing deceitful practices, I would gladly do what I can to make it happen.

I’m sure that many that have responded to the ad for the N95 respirator mask are front line responders like myself that found them selves lacking in availability of protective gear to remain safe while assisting others. We don’t deserve this kind of additional stress at a critical time like this.

Kaitlin –

I would dispute these unauthorized charges directly with your bank. I did not have much luck with Paypal myself, but I got my money refunded when I disputed the charges with my bank directly. Explain to them that you never completed the order in the first place and these charges are unauthorized. Also, report Zest Ads Limited to the attorney general and FTC for fraud and price gouging. The more complaints that are filed, the more likely they will intervene and shut this company down. Thank you for being of great service to our country during these critical times. I’m sorry you’re having to go through this.

Erica –

After my fiasco with Zest Ads Limited and disputing my case with Paypal, which did not resolve my case, I disputed the charges directly with my bank. I got my money refunded in 2 days. I also reported Zest Ads Limited to my state attorney general and FTC for price gouging and fraud.

Crystal –

I ordered an N95 respirator mask from a pop ad, after payment via Paypal I realized I did not receive any sort of correspondence from ZestAds Limited, not a thank you for your order, not a tracking number after 4 days, nothing. I went into my Paypal portal to dispute the purchase as that is not how a company is supposed to handle business, especially in times we are going through now. I am in the dispute process and careful about whom I make a purchase with from now on.

Randy –

I ended up being scammed by Zest Ads Limited too. I initially disputed the charges with Paypal, but they did not resolve my case. I was able to get my money refunded by disputing directly with my bank. I also contacted my state’s attorney general and the FTC to report them for price gouging and fraud. I hope they get shut down.

Mary –

Hey, thanks for sharing!
I had the exact same experience but didnt start the fight yet. How did you do that and how did you contact the mask company?

Meghan –

Well April 4 I ordered 3 mask and i didn’t received a invoice in my email. I knew right away They Got Me! Then I saw all of the people online who are in the same boat🙄. 123.90 lost that cool never again.

John –

Dispute the charges directly with your bank. After I did this, I was able to get my money refunded. I also reported Zest Ads Limited for fraud and price gouging to my state’s attorney general and the FTC.

Jimmy –

Victim Location 90250

Total money lost $213.50

Type of a scam Online Purchase

I ordered an item from a store online through pay pal turns out they are scammers the same night the order was canceled and pay pal went a head and payed them after they send me an email saying it was canceled there are lots of complaints to pay pal about there’s people and they are doing nothing to help the customer I try getting my money back from the company and pay pal but they refuse to send me my refund this company had charged me twice for the same items the name of the company is Zestads Limited and pay pal is gladly standing behind them while they scam customers If there hard earn money that’s is unfair and it has to stop now . Pay pal is not doing anything to protect its customers noting at all .

Krista –

Victim Location 01201

Total money lost $52.70

Type of a scam Online Purchase

I ordered an item caed Life Bag from Zestads Llmited. I saw the ad on Facebook and when I made the purchase, I was put into a screen to pay, not enter information/address first.

I was sent to PayPal, I logged in, confirmed the amount, then received a receipt that the bag was being sent to a 3 year old address. PayPal provided outdated, incorrect information that was NOT attached to my credit card that I used via PayPal. I immediately tried to contact the company whose website has no contact information. I then reached out to PayPal minutes after confirming the payment to find out why they provided the wrong address.

I thought this was an isolated incident but when I logged onto PayPal, I found several people experiencing the exact same issue with this Zestads and PayPal.

PayPal takes your money, zestads does not send any purchases or *might* send the buyer junk they did not order, definitely not what thd buyer tried to purchase.

Every similar buyer went to PayPal and registered a dispute. PayPal refuses to uphold their Buyer Protection and does not return your money. Zestads will say "it’s on its way" no refunds, no exchanges. Wrong address? Too bad. They literally email that they are keeping payment whether you get the item or not.

PayPal has at least 200 complaints of items not received and continues to advertise and work with Zestads and not refund anyone fraudulently affected by this scheme.

Multiple people want to begin a class action suit, in the US and UK where they have lost money as well.

Leah –

Victim Location 15216

Total money lost $74.40

Type of a scam Online Purchase

DO NOT order from this company. ZestAds Limited.

I thought I was purchasing hand warmers for my daughter for Christmas to help her Raynauds. I ordered this product on December 20, 2019. I knew it would not be here for a couple of weeks but it is now February and the company has not responded to my 4 emails to their customer service email address.

There is no address listed, but I have learned through research they are out of Malaysia.

I lost $74 dollars.

Tracy –

Victim Location 46346

Total money lost $21

Type of a scam Online Purchase

Saw an ad on facebook for products for nails from Lulaa. The cost $21.00. After ample time I tried to contact the vendor as I purchased the item through PayPal. The internet link was fake as well as their e-mail address. I then went through PayPal to make a claim. The purchase was made December 25, 2019, and today, January 27, 2020, I recieved an e-mail from PayPal stating that due to ZestAds providing them with a tracking number and saying that the item was shipped January 14, 2020, that they were closing the case. I still haven’t recieved any product and closed my PayPal account. Hopefully this will help someone else.

Joe –

Did you ever get your product?

Hector –

Victim Location 61568

Total money lost $105.90

Type of a scam Online Purchase

I clicked on an online pop-up ad which appeared to be marketing a high-quality drone called Drone-X. I completed the purchase through Paypal, thinking that it would be a legitimate company. However, I did not get an email confirmation of my purchase which I expected in addition to my Paypal confirmation of the order.

I became suspicious of ZestAds, and performed a Google Search which revealed several complaints about the same Drone-X product I had tried to purchase. I am still currently in the credit card dispute process, but I wanted to log a complaint with ScamPulse.com to hopefully warn others of the high potential for a scam with ZestAds.

The Ads appeared late in the Christmas shopping season, so I think they may have planned these popup ads to coincide with times of high traffic to snag victims who otherwise would be more careful and not fall victim to what may be a scam.

Pamela –

I planned on giving 2 of them as birthday gifts. Made my purchase through PayPal in March. I’m out over $160. I wish you luck with your card company.

Ashleigh –

Victim Location 73036

Total money lost $105.90

Type of a scam Counterfeit Product

I saw an ad on Facebook and I checked it out and it was an advertisement for the Drone X Pro mini drone. I have seen many ads for this unit so I went ahead and purchased one. The purchase went through PayPal and 5 weeks later I received a very cheap imitation of a Drone X Pro unit. I asked PayPal to give me a refund as this was a fraudulent transaction and PayPal denied my claim. I have sent messages to the email provided but I have had no response.

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