Victim Location 19401
Total money lost $197.72
Type of a scam Online Purchase
I recently purchased four items from this company. I only received two. The other two items which were the most expensive we’re never shipped to me. When I questioned them about it, they told me that the products were not in stock but they still took my money and charge me for them as if they were. I have been emailing the company for the past week trying to figure out a way to resolve this issue. I told them that if I didn’t get what I paid for that I should be refunded my money. They try to offer and bribe me with other merchandise and free gifts but I refused. After asking for the refund for the final time, I haven’t heard anything back from the company, it is complete Dead Silence. I was giving a customer service number to call but when I did it went straight to voicemail. I tried leaving a voicemail only to find out that the mailbox was full. This seems to be a regular thing for them.
Victim Location 48021
Total money lost $74
Type of a scam Online Purchase
I ordered a wig and they sent me a different one. It was supposed to be Brazilian straight human hair. It was very poorly cut into layers and 2 different textures. This wig was a blend of human hair and synthetic. There was no return slip. Customer service told me dear all are wigs are human hair as if i was lying. It’s also very expensive to return back to China. They advertise one thing and send you something that’s not good quality at all. I ordered a 12 inch wig. The one i received was about an 8inch wig.