Bought a ring, had it engraved and everything, tried it on and when I took it off the inside pulled apart. Haven’t been able to contact or get a response. Tried all forms of contact but haven’t heard a word. They took the time to engrave the ring and place the order, but it’s obviously garbage quality.
Tried all forms of contacting them. Never got a response.
I’m having the same problem too ! i’ve waited a month for my ring when they had promised two day shipping and i had never received it nor are they responding to ANY emails i’ve sent
I bought a $400 ring for my man. It arrived on time and everything was perfect. Except I bought a too small size and tries reaching out MULTIPLE times to the website to ask about resizing options. I heard heard back. I found their Facebook through the website and tried contacting them via Facebook messenger. Still no response. I contacted the manufacturer, thornsten, and they provided me with a phone number to call which turned out to be a different jewelry store. I am beyond frustrated and want my money back. I hope this site crashes
I ordered a $114 ring for myself because I got married. They sent me just an empty package! They were happy to take and keep all my money though. I’ve been trying to call and email for over a month with no response! I was able to obtain one name that runs the website, Jon Yildiz ([email protected]). He responded one time to me eventually and said he was sick with the virus and had no customer service agent because they quit. He said he was giving a refund but it’s been over a week and I’ve gotten no money! Now he won’t respond back to me. I’m highly upset and feel scammed! This is a bad business and even fraud I feel. STAY AWAY from tungstencraft.com!
Victim Location 91740
Total money lost $250
Type of a scam Online Purchase
The site is fake. The phone number is fake. The online messaging is fake. Don’t buy here.
Victim Location 96148
Total money lost $139.98
Type of a scam Fake Invoice/Supplier Bill
Ordered an engraved ring and they withdrew money and never sent the ring. Won’t answer phone calls emails or instant messages. Guessing it’s a total scam altogether