Travel Merry

Seth –

Victim Location 27410

Total money lost $200

Type of a scam Online Purchase


On 1/14/2020 I used SkyScanner search engine to book flights for my parents to visit relatives in Europe. There were few options with similar prices available but the top one showed as "TrevelMerry" and I picked that one.

I inserted my card information on their site and received and email with conformation for my booking. 20 minutes later they called me saying the ticket price went up and now the cost is $20 more.

I agreed to pay that amount and they said the ticket will be issued (I was told all calls are recorded).

The following day, Wednesday 1/15, I called and asked for status and was told twice that all is okay and ticket will be issued within 30 mins. I haven’t received anything so called again this morning where I was told price went up to $45 more per ticket and I can pay or they can cancel and I will have to pay even more. I spoke to manager who said will call me back in 20 minutes but he never did.

Now I am stuck paying $150 more for the flights based on that company and that’s why I am asking to investigate this issue. I have the email and records of phone calls on file to prove my case.

I am sure you cannot do anything regarding my flights but maybe removing their service from online searcg will be an option so future costumers don’t have this issue. I am happy to answer any questions. But honestly I feel it was a scam that was trying to hassle me for more money which I do feel might work on some people who will be taken advantage of.

Thank you,

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