Victim Location 82070
Type of a scam Fake Invoice/Supplier Bill
I was contacted by a Lisa Bell at Hightower Imaging by email stating that we had a past due invoice with them and that we have ignored three separate phone calls from them in regard to getting payment status. The problem is, no one in this company has ever heard of Hightower Imaging, we have never placed an order for the three printer cartridges we are being billed for, and we have never received said printer cartridges. Not to mention, this past due email is the first contact anyone in our company has had with anyone from Hightower Imaging. All of our ordering is done through a completely different company, and the name on the invoice for the person that supposedly placed the order does not make sense at all.
I have emailed Lisa Bell back to let them know that they are lying about contacting us, and that sending this invoice is fraudulent and that I would be filing this report. As of the time of writing this, I have not had a response from Hightower Imaging. Beware of their bullying tactics as a way to get money out of people.
Victim Location 96816
Type of a scam Fake Invoice/Supplier Bill
THEY KEEP SAYING WE ORDERED AND RECEIVED SOMETHING THAT WE HAVE NOT.
Victim Location 76107
Type of a scam Fake Invoice/Supplier Bill
this company sent us a big Box with one printer cartridge with a bill of 500 dollars.
we did not order it or ask for the cartridge, I will send it back but not sure how to do it properly
Victim Location 46142
Type of a scam Fake Check/Money Order
Called to send us a sample of their product to try. To see if we would be interested in buying from them in the future. A couple weeks later send 3 more toners, that we never ordered and wanted to charge us $389.97. We contacted them and wanted to return since we NEVER ordered they said they would send return label.Never did. Now saying since we didn’t return with time frame we have to pay for. Offered to reduce fee, but we don’t even use these toners. They will not send return label. 3 different people have now claimed to be Lisa Belle, accounts receivable. TOTAL SCAM
Victim Location 29455
Type of a scam Fake Invoice/Supplier Bill
The rep from Tower Imaging called to verify our address and the brand of copiers we have. I informed him that all of our copiers, printers, and toners are under contract. He proceeded to tell me about their prices are lower, etc.. He offered to send a free toner to try out, and offered a Visa gift card as well. Again, I explained to him that all of our copiers, printers, and toners are under contract. And that we did not want anything from them.
About a week or so later, we received a box of toner and an envelope with the Visa gift card. I in turn wrote them a letter explaining that we do not want or need the products, that we did not order them. I included the gift card that was sent, and asked that a return label be sent to us to return their product.
After no response, I called and spoke with two different people in their accounting department, and explained the situation. The first person informed me that they did receive the letter I sent, but it was not opened. She opened it at that time. She told me that she needed to speak with a manager and would give me a call back. Never heard back. The second person told me that they would do some research and give me a call back.
In December, someone called from their accounting department again stating that they were trying to close their books for the year and needed a payment for the toner. I informed this 3rd person that I had spoken to two other people and that they were supposed to get back with me regarding the return label for the products. She said she would do research and get back with me. Still never heard anything.
In February a Lisa Belle with billing called and wanted to know status of the outstanding invoice. Our accounting department told them we did not order this, and have tried to return it and they would not issue a return label. She argued with us and said because we didn’t return within ten days we had to pay. We stated again we did not order it, and tried to return it, and they were non-responsive. That we were not paying for goods we did not order it. She threatened to send us to collections. She then tried to negotiate that we take a"break from them and pay 50% to be done with the bill". She used pressure tactics to try and scam us out of money for product we did not order. She then threatened to send us to collections again. We finally out of frustration got our UPS rep to try and return the package to them.
We have filed a FTC complaint as well, as these folks are running an office supply scam.