Victim Location 37742
Total money lost $2,300
Type of a scam Other
I tried to purchase tickets on Ticketmaster online. When I completed the purchase it told me to go to my account to find the notifications and hit accept for the purchase. After I did this I went back to Ticketmaster site and it said that the purchase did not go through. So I went online and googled Ticketmasters phone number and this is were it started. I called the number and I explained my issue with the purchase and they said they can help me. They said that there was a glitch in the system and they can refund my money. They told me that they will refund my money, 379, and charge me only 300 for the tickets, 100 for the inconvenience. They said that I needed to go to Kroger and get a Ticketmaster card to get the refund. I went to Kroger and looked for the card. I found the Ticketmaster card and it was blue and he said that it had to be pink to work. Kroger didn’t have one so he said to use a Gamestop card for the refund. He said that they can connect the card to the account and refund it that way. They told me to get a card and put 300 on t for the tickets. I did that. He said wait. Then he said that in order to give me the full amount the Gamestop cards need to be the same amount so I had to get another card and put 500 on it. I did that and for the inconvenience they will give me 200. I did this 3 more times for 500 with them increasing how much they were going to give me. Then they wanted me to give another 500 to finish the transaction and he said that he spoke to the bank and they were going to give me a total of 7000 in my account. I didn’t do that. He wasn’t happy and very persistant with getting the money from were ever I could get it because they were going to give me 7000 for my troubles. I told him no I can’t. He told me he will call tomorrow. He gave me his name and phone number. I called the number back after and spoke to someone else and I had them send me an email and they did.
Victim Location 17268
Type of a scam Tech Support
I received a phone call from # 213-640-3022 which had the caller ID name as TicketMaster. I answered the phone and the man said his name was Kevin Turner from Windows Support. He said that my computer was sending out a warning that there was an attack on it.
I recognized first of all Windows Support doesn’t call from Ticketmaster. I could hear what sounded like a "telemarketing" noise in the background of supposed other support people on the phone with other customers.
I had read about similar scams before which were malware downloads, so I told him I wasn’t interested and hung up.
I don’t have any further information, but wanted to report as much to the proper authorities who may be able to use this to help catch these criminals.
Victim Location 76705
Total money lost $1,020
Type of a scam Phishing
I posted a ad on Craigslist trying to find someone selling 5 tickets in same row for Wrestlemania so I could take my boys which are huge fans of wwe. I was contacted by this woman and she said she has 5 extra for sale we text and talked on phone and she told me she could transfer her tickets into my ticketmaster account. She told me to purchase money gram and that ticketmaster would confirm the payment and then email me tickets. I wasn’t sure at first but then I received a call from ticketmaster custumer service number on my phone I answered it and a woman represented herself as ticketmaster represenative so I went in and bought money gram and the ticketmaster custumer service number called my phone again and I gave her my reference number she said I would receive a email with the tickets shortly. I never received an email so I called back the ticketmaster customer service number and was told they can’t take money grams and it wasn’t them I was talking to. I was really confused but they told me it was most likely a scam and someone probably used their custumer service number and pretended to be them. I only trusted it because I thought I was talking to a ticketmaster represenative. I was scammed I never received any tickets and I lost my money of $1020.00. Now we most likely will not be able to attend wrestlemania which is something my family and I would of loved.