Worse company ever. Made the mistake of ordering two ($26.99 each) of their “back braces for posture support, scoliosis corrector, thoracic pain relief.” They are flimsy, do absolutely nothing for my lower back, do not pull my shoulders back and are extremely uncomfortable. Have contacted via phone and e-mail and the only response I got was an e-mail saying they will be in touch. The first e-mail sent to them was April 15th and I am STILL WAITING for them to respond. All I asked is for a return authorization number and information. Even contacted the BBB who contacted them on my behalf. They haven’t even responded to the BBB and they asked if I had heard anything. My advice is never, ever order anything from this company. I got suckered in because they say they “support our troops” which I now believe is a false statement. Don’t think there is anything honest about this company at all.
Awful. Cheap material, didn’t even have a tag on item. Sent them 3 text messages. The number I called wasn’t able to get even a dial tone. Why are companies that are fraud able to continue selling cheap crap. Haven’t heard back from them.
Victim Location 90044
Total money lost $69.99
Type of a scam Online Purchase
Received my order today, all order were wrong. One was too big ,felt cheap fabric, the other wasn’t what I order, & lastly the zipper wasn’t place right. I read all reviews which everyone commented that it was a scam website.
Victim Location 99520
Total money lost $50
Type of a scam Online Purchase
I ordered some items from this company and it arrived entirely too small and so I tried to contact them for an exchange or refund and they failed to reply 2 my messages. They also have a fake number that’s not connected. I looked up the return address and it is under a different businesses name. I tried to even message them on Facebook and they blocked me and now I’m out over $50
I am so pi**ed there are no [censored]ing words! This is the moat piece of [censored] company i have ever been involved with! [censored]ing pos company
Scammer’s email [email protected]
Country United States
Type of a scam Other
Initial means of contact Not applicable
I would give this company 0 stars and classify this as FRAUDULENT.
I placed my order over 3 months ago (3/20) and no product received.
I do not trust the company and do not want anything more from them ever.
The response as of 7/18/20 was a result of COVID was unacceptable. Referred me to the refund policy. Refund policy says, 30 days after order. NOT 30 days after receiving my item. My funds and product are hostages.
FRAUDULENT
Not a disgruntled ex-employee – just an customer that tried to make a simple purchase for a product that was never received and refund not issued STILL.
I have now made my 9th request for a refund in the exact form of payment. I expressed that I would never patron them ever and they offered a store credit.
Victim Location 85040
Total money lost $70
Type of a scam Online Purchase
Their website States that they have a 100% customer service that is a lie if you want to return something if you want to speak to them if you have any kind of issue they will not respond to you by email they would not respond to you by phone and they will not respond to you by their Messaging app. I bought 2 belts both of which were not the correct size in the product was not what was advertised I have been trying to contact the company for 3 months so that I can return them and get a refund with absolutely no response
Victim Location 39038
Total money lost $61.98
Type of a scam Online Purchase
I purchased a product changed my mind. Requested a refund and I was rejected to receive my money back. I tried calling but no one answered
Victim Location 52207
Total money lost $16
Type of a scam Online Purchase
I was ripped off May 12, 2020 when I ordered two items totalling $44.47, their website added an additional item to my order in the amount of $16.25. They did this by putting a pop up that floats in front of your ‘submit’ order box. They ask you to verify twice. I avoided it the first time and was mad they did that to me. Another box asking me to verify my order came up so when I put my cursor on the ‘submit’ button a very very fast box came right in front of my button making me hit that instead. Then a box came up saying thank you showing me all three items. My credit card statement is showing that they charged me for the first two immediately as soon as I hit the first button because the $16.25 item is charged as a 2nd line item. I emailed them immediately May 12 stating these facts asking them to redo my order now, before they prepare it for shipping. I received an email with a ticket number and that someone will contact me in 24 hrs to resolve, but no one emailed and no one called me. I then got an email May 15 from USPS stating that they made a label, but that they have not received/accepted anything for delivery. I emailed this company 3 times again, one asking them to call me regarding their mistake on my order, the other two were to ask where my order was. June 4 they took the package to the Phoenix, AZ USPS facility for shipment per USPS tracking. June 6 I received it in Iowa. I then emailed them again telling them of their mistake asking for a return envelope and to take the $16.25 off of my card. They said I ordered it and they do not accept returns and will only credit me on my next order. Make no mistake, I do not want to order from this outfit again because of the way that they did this to me. They have a lot of very bad Scammer reviews on google it turns out. This website needs to be shut down by the AZ Attorney General. Today I emailed again telling them one final time to remove the item from my card and send me a return envelope so I can send them their size small, purple, lower back support that they added theirselves to my order. Will see tomorrow if I get a reply otherwise will have the credit card company deal with this. They are taking payment, buying a cheap product from China and shipping that to you. The items I received are very low quality, not what I expected at all.
Victim Location 75032
Total money lost $26.95
Type of a scam Online Purchase
I was trusting this company for a product and only ordered because they promote Veterans. I made my payment and have not received my merchandise. They stole my money and should not be allowed to post on internet. Their phone rings and only gives you a fraud message. My order #******.
This is not good for companies that are legitimate. I will never order online again.
Victim Location 07801
Total money lost $26.94
Type of a scam Online Purchase
Ordered an item online. Never received an order number or email confirmation. Tried calling the company- got a recording saying due to covid-19 they cannot accept messages but to email them. Have emailed them over a dozen times and have gotten no response, but they already took the money from my account.
Victim Location 17111
Total money lost $31
Type of a scam Online Purchase
Placed a order never received order number or confirmation email to track order. Reached out twice via email, online chat with no response. Called the number and they’re not taking calls. They received the money though.
Victim Location 01746
Total money lost $40
Type of a scam Online Purchase
Ordered from them 3 weeks ago and still have not gotten my product even though their website says 10-12 days considering COVID. Common problem, saw lots of similar situations on Facebook
Victim Location 30016
Total money lost $42.95
Type of a scam Online Purchase
Ordered from this company, then I found out it was a scam. I imeditky tried contacting them via email,phone, and messenger. Nothing to be returned. Still haven’t receive red my items. PayPal won’t help at all. Don’t be like me, and avoid this company.
Victim Location 17046
Total money lost $46.99
Type of a scam Online Purchase
I have made 2 purchases from this website called Stability Pro… What Was Something Excited To Begin With In Ordering My Items Turned Out To Be Extremely Frustrating And Hurtful.. I Was Scammed Of My Money From Stability Pro.. I Then Realized The Whole I Just Dug Myself Into When I Went To The Facebook page And the Website They Have With All The Reiviews And Seen I Was Scammed Out My Money As Well As Thousands Of Others… Stability Pro Facebook Page And Website Needs To Be Shut Down And Prosecuted!!!! This Is Hurting Alot Of People Including Myself World Wide… I would Like A Refund There Is No Way Of Contracting These Scammers The Email Address Is Not Found And I Was Blocked From Responding To Them Via Messenger I Also Was Blocked From Commenting On The Fb page To Warn Others This Is A Real Life Scam… Someone Please Help In Returning My Funds Please…
Victim Location 55129
Total money lost $90
Type of a scam Online Purchase
I ordered some workout gear and paid $90.00 and got an account number but never a confirmation number. I email and called them the email returned back to me saying that it was a wrong email and when I called it’s a voicemail and not a professional outgoing message and they haven’t responded to me and continue to send pictures for me to order from them and the pictures are everything that I have ordered from them and haven’t received.
Victim Location 18337
Total money lost $48.98
Type of a scam Online Purchase
I ordered an item on March 9, 2020 recieved shipping information the next day. My package has 3-5 day shipping that I paid for and it’s been like two weeks! Everytime I check the tracking number all it says is accepted. When I try to call the company I get no awnser. Thier email is fake I know because I sent one to them and it came back and said that the email address didn’t exist/spam. Yet I recieve ads from them everyday all day. Even thier FB Messenger you can’t get through to them on. I want my money back at this point since it’s pretty obvious that I’m not getting my product.
Victim Location 48326
Total money lost $25.73
Type of a scam Online Purchase
I ordered on May 6th at 7:45am, never received an confirmation of who was delivering and no answers the phone or emails. They sent me email today return to give them a review of the item i was suppose to get which I never got in the mail. They never answer my calls or respond regarding my product. I will be calling my bank in the morning 5/21/20 and letting them know and changed my debit card also.
Victim Location 77072
Total money lost $25.49
Type of a scam Online Purchase
I went on the website to make sure the reviews where good , they where even had a bit of negative but I thought it was legit come to find out once I look up on google reviews about the website , they are SCAMMERS . Product never ships , they never answer your messages and a refund and if you do get the product it’s broken or ripped . My money went to waste !! BEWARE
Victim Location 90066
Total money lost $33
Type of a scam Online Purchase
This company appears to offer high end braces and support equipment. They also claim to hire and support veterans. When you place your order you receive an order confirmation number and a link to tracking. When you click the link the status always says "order processing". They claim 3-5 business days which means it should have arrived 10 days ago but the order always says in process. Their 24 hour support is only a recording and any email is only a form-return letter. They never send a tracking number. I payed through Paypal so I am trying to resolve my dispute through them.
Victim Location 33010
Total money lost $25
Type of a scam Online Purchase
purchased a back support from ********* *** since i ordered it i havent received it i looked at the tracking number and it said it was held in arizona, i contacted usps and they told me they havent received it..i looked at the tracking number again and it said it was already delivered which wasnt true. today i look in my banck account and under it it said dentist i reported. let see what happens next i wish there was another way to put on the website that they are scammers.
Victim Location 30117
Total money lost $67.68
Type of a scam Online Purchase
I made two separate purchases for waist trainers and body shapers. Never got either order and was told that it was waiting to be approved in Phoenix, AZ. Lost a lot of money for nothing. I should sue.
Victim Location 33442
Total money lost $31.98
Type of a scam Online Purchase
I placed an order for an item on 5-2-20 and I have yet to receive my order. The company doesn’t reply to emails or phone calls. My order hasn’t been shipped.
Victim Location 11559
Total money lost $50
Type of a scam Online Purchase
I ordered my order since March 15 my order was shipped a couple of day later and it never arrived. I tried server time to get in contact with the company and with someone about to order they reach out and offered me more discounts instead of my money back ore my package I have since contacted them several other time no response.
Victim Location 46131
Total money lost $46
Type of a scam Online Purchase
So apparently there are a lot of people not getting the products they ordered from this company. Now I know better and I should of did a little more research before spending forty dollars on a waist trainer but I did not. You can not get ahold of anyone even though they say they have 24 hour customer service and alot of people are upset on those Facebook page and only have on review on their website I saw. Therefore I would be Leary of this company.
Victim Location 86442
Total money lost $61.27
Type of a scam Online Purchase
I thought I bought some shapewear and they sent me a shipping code from usps and usps never recieved the shipment. They refuse to answer my phone calls and refuse to answer my emails. They also have a facebook page and refuse to answer my messages on there.
Victim Location 06106
Total money lost $31.98
Type of a scam Online Purchase
Purchase of waist trainer and every time you try to contact them they ignore you. Numerous people posted recently the same issue and how they are a scam. Took my money but never sent a product
Victim Location 11416
Total money lost $58.23
Type of a scam Online Purchase
I ordered a few items from the company. I realized that I made a mistake with one of the sizes. I tried to contact them through email but was given an error message three times that I messaged them. There was a delivery email message failure. I went on their Instagram and started going through one profiles comments and that’s when I saw the bad reviews. Then I sent messages on Facebook which on the messenger app show as unread. However when I went to messenger through their site it shows that my messages were received and had been seen. However they lacked the common courtesy as a professional business to refund me my own after all the work I put in trying to get in contact with them by that point. I tried to call the number on their page and there’s a recording to leave a message after the tone with name and number which I did.
Victim Location 92882
Total money lost $30
Type of a scam Online Purchase
Do Not Purchase anything from this company. You will not receive anything that you order from them. They have an email that is fake. They have a customer service phone number that goes directly to a voicemail inbox. They will fail to deliver your product and this is a scam company.
I ordered from stability pro on 4/18/20 I received email saying my order what’s shipped out 4/21/20. I checked my order and it said it was pending in Phoenix Arizona. My order was supposed to arrive April 27, 2020 I have try to contact the company I left multiple messages on the answer machine. I have been emailing them they told me my order was sent to the post office and some how the post office lost it that they would send me another one the next day. And when I asked for refund they going to tell me i have to return the item. But how can I return anything when i haven’t received my order. I contact the USPS they told me they haven’t received my order it has been 6 days they where supposed to received it already. USPS told me i need to get in contact with the company that shipped my order and asked them who are the partner that shipped it out.
Victim Location 85040
Total money lost $25.73
Type of a scam Online Purchase
This website pose as a sports brace and support seller. But they do not ship your purchases. Instead they send you a email with a tracking number but it never leaves their area. They do not answer the phone number provided. And the email address on the website will be returned with a failure message. I paid with pay pal and will attempt to get my money back from them. Please beware.
Victim Location 92532
Total money lost $48.84
Type of a scam Online Purchase
Worse experience ever I order a sweat belt from and body shape vest from them and I never revived anything I then try to track it and it would not show anything besides a level being made in Arizona, I then e mailed them numerous of time along with calling them over 10 times and no respond. Or exchanges
Victim Location 15210
Total money lost $63
Type of a scam Online Purchase
I made a purchase with this company and have not received my product nor have I been able to to contact them to even know when I may receive it. Their email now states that they are not able to receive emails. I recently received a email from them saying it would probably be the last email I receive but when I opened it it did not state why and I still have yet to receive my product. After looking into the company I see people who are complaining about the same thing. This company has ran off with our money and no response. Please help.
Victim Location 43211
Total money lost $54.66
Type of a scam Online Purchase
I ordered something from this website and never received anything but a fake order confirmation via messenger. Not to mention they say they are always available 24/7 still conducting promotions and not sending merchandise
Victim Location 76208
Total money lost $32.98
Type of a scam Online Purchase
I placed an order or APRIL 22, paid expedited fee for quicker shipment (2-3Days) It is now APRIL 27 and "tracking number" shows up at USPS to still be in the same location since placed: Phoenix, AZ. I have since tried to email them in regards to my concerns and got an email back stating this email address does not exist. I then tried to contact them on FB messenger as well as leave a voicemail to their number listed of 18885576242. I had to "leave a voicemail". I have yet to hear back and or receive a refund. I have since found out this is a complete scam and want to warn others to do your research on a website before making any purchase as I made a huge mistake trusting this was legitimate purchase. What a disappointment. I want my money back and to warn others of this scam. I am owed: $32.98 and my time and mind spent with my bank to try to dispute this charge and to have to have a new card issued. Shame on this company!
Victim Location 30281
Total money lost $53
Type of a scam Online Purchase
I was online searching for a post surgery recovery bra front closure for a plus size woman. There bras were listed along with others but this one said post surgery support which I needed. The initial reviews were great and they had the ability to get the product to me in 2 to 3 business days. So I placed my order they charge me for everything immediately. The package has not arrived as of yes. The tracking number says I will receive an email whenever they decide to ship my package. I am out of my money with nothing to show for it. They have not responded to any of my emails.
Victim Location 80210
Type of a scam Counterfeit Product
I ordered an N 95 mask. Stability pro said it was delivered, I did not believe it was. I wrote a poor review saying I never received the product. Then I rechecked and found it had been delivered. The mass did not come with any specifications as noted in the website advertisement. I tried to go back to the website to remove my review of not receiving, and also to look at the mask specifications. I am unable to do either, I am blocked from the website. How can a mask be delivered without its specifications? How can you block a customer? I have questions about my order, but cannot get them answered because now I am blocked.
Victim Location 47993
Total money lost $41.98
Type of a scam Counterfeit Product
Ordered a back brace according to size chart ( large )way too small had to pay for return shipping ordered largest size available( xxxlarge )still too small they don’t answer calls somehow doubled my order and only offer return credit
This is not a legitimate operation and their site should be taken down.
Victim Location 62526
Total money lost $24.49
Type of a scam Online Purchase
I googled a product and came across StabilityPro online. I went to the website and purchased the product on 3/28/19 (money was taken from my credit card that very moment). I tracked my order and April 1st a packaging label was created, but it never was shipped. After the 3 to 5 day shipping passed, I began reaching out to the company via phone, email and live chat. None of my messages were ever returned. I left several over the course of several days!!! The live chat gave a generic automated response, the email gave an generic automated reply, and the phone calls at one time said they were closed and the other several times said to leave a message with name, order number, phone number and they would return the call and they NEVER did. More than 2 weeks later, I have still never heard back from the company and I never received the product that I ordered. DO NOT ORDER FROM THIS COMPANY!!!
Victim Location 29445
Total money lost $96.77
Type of a scam Online Purchase
I ordered from StabilityPro on 8/29/2018 and was charged $96.77 on my credit card. FREE USPS First Class (3-5 Days) and have not received anything from them, I emailed them with no reply back from them, and they do not have phone number to call. I reported them to my credit card company. Please DO NOT buy from this company, IT"S A SCAM!!!!!!!
Victim Location 75773
Total money lost $37
Type of a scam Online Purchase
Paid for product, said it shipped waited 2 weeks contacted them they wont return emails or give a phone number or refund my money.