Sout X Mart

Naomi – Apr 29, 2020

Scammer’s phone Na

Scammer’s website Www.sout x mart.com

Scammer’s address Internet

Scammer’s email Na

Country United States

Type of a scam Online Purchase

Initial means of contact Not applicable

I purchase a 5 in 1 play set with balls and had not received the item however the money was taken from my account but no item delivered yet since April 20, 2020

Brandy –

Order 2297 I did my order in November 29 2019 and It got canceled also I didn’t get refunded! THEY ARE SCAM

Kaitlin –

Victim Location 92336

Total money lost $39.98

Type of a scam Online Purchase

On 12.2.19 I ordered a Little Tykes Activity Center Baby Playset for $38.99 from Sout X Mark. I received an email from the company, [email protected] stating they cancelled my order and would receive a refund. This was December 4, 2019. Cancellation email sent from the Company dated December 16. I searched the internet but there is no telephone number listed. I sent them 3 separate emails questioning my refund but no one has returned the emails.

Nicole –

I placed an order with sout x mart on November 27th for $53.20 for a Ninja air fryer. It said it was shipped on December 6th. I still haven’t received my order and have sent 2 emails with no response. One to [email protected] and another one to [email protected] Order #2214.

Louis –

I placed and order with them on December 3rd 2019 for 74.09 I received and email about my order From Sout X Mart and a email from PayPal for my payment to Leoleo Sout but I paid with my debit card I didn’t pay thru PayPal.
On December 5th I received an email from Sout X Mart that my order had be canceled and my money was refunded.
No money has been returned to me and I have sent them 5 emails and no response back from them!
Do not order from Sout X Mart this is not a real store!
This is the info I found and there is no number to call.
The website is still up and running!

Janet –

Same for me…ordered a little tykes play set they took my money right away for Ching Nyguyen but never got any email or any cancellations notice…so now disputing with PayPal to get refund.

Cory –

SAME Ordered a coaster toy and recieved a message saying it was canceled. No response from website. Filed complaint with paypal

Manuel –

I purchased an air fryer on 11/23/19. On Thursday 11/28/19 I received a text ( since this is the only way they communicate with you) that my order was canceled and I will be refunded. I placed the order with PayPal so I filed a dispute with them since I have yet to be refunded. I tried emailing, texting the number back and nothing. I have no idea in my mind that this site is a scam and do not buy anything from it.i only wish I saw this reviews first !

Tristan –

Hi everyone,
Sout x mart, Is not a real store, not even an online store. They play games!
They don’t have contact info, they send from different addresses and phone numbers every time! They also put a Wrong phone number on the box they shipped! no way to reach them. I but an air fryer on Nov 24-2019 and they sent wrong size and I couldn’t return it. The Label on the box I received Is Sent from Bed Bath and beyond In New Jersey.

Order #2157
Purchase day 11-24-2019
Phone numbers they used for texting shipping notifications
‭+1 (951) 460-1340‬
‭+1 (323) 577-7185‬

Beth –

I ordered Britax 2 car seat bases for the amount of $115.89. I only received one that came from buy buy baby in another persons name and credit card number and it took forever to get the one. . I have sent 3 or more emails asking for my other car seat base or refund. No response from them and I can’t find a phone number for them. Do not order from them. They ripped me off and they don’t respond.

Carlos –

Victim Location 43302

Type of a scam Online Purchase

I googled my address and realized that this online company is using our home address as their "warehouse" address. This is very concerning as this company is giving false information.

SOUT X MART

SEARCH CART

Contact us

Warehouse : *** *** ** * , Marion, OH 43302, USA

Email : [email protected]

Phone :

Monday – Thursday: 8.30am – 16:45 pm

Friday: 8.30am – 16:30pm

Saturday and Sunday: Closed

Brett –

Victim Location 29687

Total money lost $60.99

Type of a scam Online Purchase

On 9/10/19 I placed an order for a Britax car seat base and paid a total of $60.99 to company and received a confirmation email. On 9/18/19 I received an email that the company cancelled the order and would be issuing a refund in the total amount paid, $60.99. I have yet to receive a refund. I have emailed the company on 4 separate occasions asking where my refund is an have not received a response.

Britax B-Safe 35 & B-Safe 35 Elite Base

Order #: 1262

Purchase Date: 9/10/2019

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