Victim Location 28212
Total money lost $200
Type of a scam Phishing
This firm and likes of these acquire CC customer service numbers of major cards with just the variation on the first 3 digits. e.g 1-888-528-2122 instead of the 1-800-528-2122 for American Express. Say the lines are busy and while you wait they have some offers which they will record your consent on for recurring payments. and hang up instead of transfering to the customer service once done. Call back and ask what services you signed up for and you will be amazed. 5-6 marketing offers usually with 5 – 6 on first month and 25 and bigger on recurring post that if you dont cancel.
You will never know how many firms and what numbers to call to cancel and the only way is to call card company and issue blocks on these merchants . for that you need to do the research to call back that fraudulent number and find the merchants you signed the offers for fraudulently.
in my case American Express rep failed to note down the merchant names I gave to help everyone and I saw today over 200/- charged so far by one of the ones in the list I provided. Amex also did not have the notes on the names of the merchants I provided in April and the fraud rep just issued a new card, which obviously does not deter a recurring pymt which they establish . Amex will not dispute charges older than 60 days even though technically I had called them even before the first one hit with the merchant names.. end loser ? — US the people.
So in all in my attempt to help everyone and doing the research to help protect everyone, Amex did not bother to act on the info and made a slip with this merchant
SMART SHOPPERS SAVINGS PL
350 E ST
STE 100
SANTA ROSA
CA
95404-4438
UNITED STATES
Additional Information: 12068700871 877-476-1053
877-476-1053
Category: Entertainment – Associations
The call center they use to capture your info is offshore and they have no idea they work for a fraud company which works on deception as its technique.
I have asked AMEX to supply the names of the other 5 merchants who that call center sold my info too . as they should have it on the recorded line when I called in March and did not take proper action for the benefit of all.
Please scan through your statements and never give card numbers to anyone on the phone. Hope this helps everyone.