Reviews - Scam or Legit

Maggie – Aug 24, 2020

Victim Location 44708

Total money lost $35.97

Type of a scam Sweepstakes/Lottery/Prizes

I took an quiz that appeared on my facebook timeline. The quiz was generated by "". — The quiz offered a "chance" to win a "free" T-shirt. Of course I "won", so I selected my shirt. I was then taken to a page where it said the T-shirt was free, but you had to pay $9.99 for shipping. After some deliberation, I decided I was okay with this and proceeded. — I was then taken to a page where it said (I’m paraphrasing) "Hey, we also have some T-shirts on sale" and the page showed a random T-shirt being added to my order. There was no way to decline this additional charge on the page. Confused, trying to get to an order confirmation page where I could edit my cart, delete the "On Sale" T-shirt and confirm that I only wanted to pay the shipping for the free tee, I clicked through. Doing this, instead, confirmed the order with no way to cancel. It should also be noted that at no time was I given the opp to review any sort of "terms of service". — I immediately contacted customer support through my Yahoo email to cancel the order, and called my CC company to dispute the charges. — Curiously enough, rather than contact me back through email, Sitcom Lovers contacted me through Facebook. How they even had my FB info, I do not know. I made it very clear in Facebook messaging that I wanted to cancel the order because I never wanted to place it in the first place, and informed them that I had already wrote them at [email protected] and [email protected] to ask for cancellation. On Facebook, they then asked for my order number (Order Summary 3134468) and other info (Purchased on 2020-08-23 15:30:58), and then they said to check my Yahoo email. — In my Yahoo mail, all I received from them was a breakdown of the charges. To which I immediately repied that I didn’t care about how it broke down or what a "deal" it was, I just wanted my money back. They wrote back again a few hours later, professing how sorry they were, and offering me $5 off my next purchase, and $5 off the current purchase instead. They also said that they do not offer refunds on "sale" items, which, again, I never wanted to purchase in the first place. I immediately wrote them back and said that I was not interested in any $5 discounts, and that I wanted refunded. They have not responded. I also reiterated this info through the Facebook Messaging, which was "seen" by them and not responded to. I can provide copies of the emails and screen shots of the FB conversation if need be. — Upon looking at the Terms of Service page on, it states on how to return items, but says "Only regular priced items may be refunded, unfortunately sale items cannot be refunded." which is where the scam is- I never wanted to order their sale item in the first place, and again, even if I had, at no time was I prompted to accept their terms of service.

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