Victim Location 28307
Type of a scam Online Purchase
This is an Instagram based company.They are selling fake makeup. I noticed after I had purchased the products that they weren’t authentic. I asked for my refund and emailed the address provided for customer service. They wouldn’t respond to my email. I reached out to them on their Instagram page and they only would respond there saying they never got an email. I asked questions of where the products were coming from. They refused to answer. I told them I want my refund now because the lipsticks they were selling were fake. After I threatened to expose them they gave me my refund within minutes. This company is a fraud and deceiving their customers by selling fake name brand products. Fake products are very dangerous to use. INSTAGRAM name is @shop9nine online shop9nine.com
Hi my name is Ernesto Mokwena and I’m the founder of shop9nine.com
I’m very saddened by what happened to you,the real shop9nine.com doesn’t sell makeup we only sell consumer electronics.i would like to know if there’s anything i can do to help you,i am willing to offer you a gift to the equivalent of the makeup you bought from the instagram scanner, you can visit my site https://shop9nine.com and select your desired product thank you