Victim Location 47201
Total money lost $160.60
Type of a scam Online Purchase
This scam is directly related to an online order that was placed with SheIn Group Limited, as described on my paypal payment confirmation. This company has several complaints on it, including but not limited to fraud. They have processed a payment from me of $160.60 for a total of 18 items that should be shipped to me directly. However, the company has decided to only ship 8 of the 18 items ordered and informed me that the other 10 items have been recently "sold-out" and that I will not be issued a refund. I am very unhappy with the customer service as well. The company provides ‘live-chat" for pre-sale information, a means of getting you to place an order, however do not supply any contact information or "live-chat" for the people that have paid for the items they are offering, to cancel orders, request refunds, etc. I have requested to stop the whole transacation and no one from the company will contact me back with any type of solution. I believe that this company should be looked into and this matter should not be taken lightly.
This is a complete scam, not only that but also seems to be an even bigger issue considering that the company ships from China to NJ state and then ships from NJ to its destination. My payment was processed through Pay Pal and it was made to a Shein Group Limited, Hong Kong, China. However when it is shipped it says that it is coming from NJ state. Money laundering?