Robojap Technologies LLC

Melissa –

Victim Location 60051

Total money lost $300

Type of a scam Online Purchase

I feel I was misrepresented by your company. I believed I was communicating with someone from Amazon with reference to help in setting up my Alexa on April 27th! Somehow I was routed to you who failed to to tell me that you were not affiliated with Amazon! My Alexa was set up as well as my 2 Echoes and then I was sold a protection plan for all my devices. I was given a Robojab Technologies LLC toll-free phone number and a Support persons name to contact should I have any further issues. I paid $299 for a lifetime service. I was in no way aware that I was not dealing with Amazon!

The purpose of this writing is to demand a full refund. This was done without my knowing that Amazon was not my provider. Needless to say I will contact the Better Business Bureau along with my bank to report what I believe to be fraud.

Sent from my iPhone

On Apr 29, 2019, at 9:26 PM, [email protected] wrote:

Hi _______

Regards of the day ! I am following up with you about the issue that you were facing with your Alexa, I hope we were able to resolve the issues ! Please let us know the quality of services provided to you via our technician named " Jerry Lakes " .

Best Regards

Shawn Miller

(Service Advisor)

Robojap Technologies LLC


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