RnR Canada (American Express merchant)

Emily –

Type of a scam Phishing

phone call received advising that 2 transactions using American Express Merchant Services failed. They want to help by collecting our bank information so it can go through. We don’t accept American Express, so not ours. He advised they were and gave our address in Regina. Still not ours, the dates he gave were April 23 and Oct 23, 2016. He said he would email the documents to complete and/or authorize the bank to submit. Hung up from that call and then he emailed the following. The toll free number on the bottom of his email is not on any of the American Express sites. I have also forwarded this to American Express ‘spoof’ account.

From: "RnR-Canada"

To: ***@sask.bbb.org

Sent: Tuesday, October 25, 2016 4:42:11 PM

Subject: American Express Banking Form


Please be advised that we have received submissions on your American Express Merchant Account. We would like to pay you, for the transactions, however, we do not have the updated banking information for your account. To facilitate the payment we would request you to verify the banking information.

Please fill out the attached form and return to our Banking Department.

Reference# for your business: SK0604896


Research & Recon. Team

American Express Merchant Services


American Express made the following annotations

"This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you."

American Express a ajouté le commentaire suivant le

Ce courrier et toute pièce jointe qu’il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n’êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.

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