Victim Location 85658
Total money lost $100
Type of a scam Tech Support
A company froze my computer and their number flashed on the computer to call if there was a problem. They used the name Microsoft.
They "fixed" my computer and I gave them my bank account information. I paid them $599 for a year subscription. My son, when he found out, called them and demanded my money back which they did send. I had to take my computer in and have it wiped clean. I had to changed all my bank account information as well. I hope I learned my lesson.
Victim Location 18347
Total money lost $149
Type of a scam Tech Support
I received an email from my niece’s account with a link in it. I clicked the link and the website wasnt loading quickly so I clicked off it. A minute later, I got a pop up on my iPad saying the Zebra virus and other viruses were detected and I should call 844-884-1843. I called and spoke with Steve who said he was from my "network security", he led me to believe he was with Apple. He asked what hardware I have, told him I have an iPad, iPhone and laptop.
He focused on the laptop and had me enter commands and download software because he said he needed access to my laptop to help me. He had control of my laptop and told me he was running programs to rid it of viruses and security breaches. He also asked for the serial number of my iPad, which I gave him. He then said the charge would be $149, I gave him my credit card info and he had me electronically sign for the charge. I received emails from RKK Infosystems verifying the charges. He said I was covered for one year under their security plan and told me not to take my laptop to a computer store, I should call RKK only. He then advised me to change my online passwords.
When I told my daughter about it, she told me it was a scam. I called my credit card immediately and they gave me a new number and I will dispute the charge once it goes through. I also took my laptop to my usual computer tech. He is still working on it but said it was most likely adware installed by the link in the fake email.