I was scammed too. I placed my order the same time sound April. After not hearing back in 2 weeks I submitted a complaint through Federal Trade Commission (FTC) site and also with my bank. Luckily, I was able to get my money back through my bank right away. Hopefully Snapchat one day owns up to the advertisers they post.
I ordered mine for my mom and I in April 2020 (order #8631) and never received mine either.. I’ve emailed them and haven’t received any responses. Upon looking up there website, this is what i find and now i want my money back instead. They say they’ve shipped but it’s been MONTHS!
I ordered a large wristlet…I never recived it I tried contacting the shop but the page said it was an error… now if they were shut down due to COVID19 the polite thing to do would have been to send us an email and a 100% refund!
Does anyone know how to get your money back? I ordered this in April and have contacted them 3 times with no response.
I ordered two Self defense Keychains on April 10th and had actually forgotten i ordered it till i checked my Shop app to track another order. When I attempted to reached out (twice) to see when they would ship I never got a response and I cant dispute it with my bank because its been so long.
Scammer’s email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)
In March of this year, I ordered 2 of their self defense wristlets for my sister and me. They never came and I’ve sent them several emails. Of course, they never contacted me back. If somebody had any information on what to do and how to get my money back, please let me know.
Attempted to buy self-defense keychain contacted seller After never receiving an email or text with tracking information or confirmation. After I sent the first email the website was shut down.
This place is a scam don’t buy anything from them they don’t send you what you purchase and they won’t give you a refund. i’m in the process of suing RICCH DESIGNS
Scammer’s email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email
I ordered a defense key chain April 9th and it was never received. I have made several attempts to contact the sellers, but was never contacted back. It was advertised on Snapchat when I saw it. However it was obviously fake and I wasted 16 dollars on nothing.
I ordered a face mask with glitter for $9.99 on March 17, 2020 from this company and never received my purchase. My daughter who told me about your site also has ordered one and still has not received it. I want my money back and so does my daughter!
I ordered a wristlet on April 15, 2020
I have yet to recurved it. I have sent many messages and note see no website. Can someone please help with this.
I ordered two things back in April and still haven’t received it. I’ve left multiple emails and no response. And I don’t know what to do because I would at least like a refund
I placed my order in April and I am still waiting on my purchase or refund and I sent them multiple emails and there has been no response back!
Ordered a wristlet months ago, and never received any email saying it was shipped despite paying extra for tracking. Never received the item, a scam!
It’s been 4 months and I haven’t received any of my packages. I didn’t receive a refund either.
Placed an order way back in May. Have received nothing and no update.
I’m still yet to get my shorts, ordered 2 pair around April and still haven’t gotten them..
I ordered these almost 3 months ago and still haven’t got them
like many others i ordered this before the covid started and i have not recieved it i have also emailed amd no response
I order these products on April 4,2020, i have emailed three times no response!
I order many wristlets for family and friends back in April 2020 and after two weeks of waiting I checked the website and it was gone. I want my money back. But ofcourse I got via cash app. Someone help me.
Same thing happened to ME & I’m just now seeing this.
Ordered my self defense wristlet on April 16th and never received it and I’m just now noticing the site is no longer available and they are not responding back to emails..
Same happened to me! I submitted a complaint through Federal Trade Commission (ftc.org) and to my bank. My bank was able to help return my money to my account.
I ordered a LV mask from this scam a** website in April and it’s now JUNE but still haven’t heard from them. I’ve reached out to them and heard NOTHING! Next thing I know their website doesn’t even exist anymore. I wish I never stumbled upon this joke of a company. Never again.
I order back on March 15th and never heard anything from them I attempted to track my order after giving them two weeks to at least contact me and let me know it was on its way but once I got to the page it was no longer there I got in contact with Shopify and they gave me a excuse my french but gave me a BULL[censored] excuse to why they could make this so call company give me my money back… Good thing I only purchased one so call mask cause it would have been WAR
I ordered on April 6,2020. Asked for a refund, because it took too long i.e. more than two weeks. I never got a response. Now I’m trying to track it through Arrive and it’s sending me a text stating, “This website may be impersonating ’ricchdesigns.com’ to steal your personal or financial information.”
Saw them promoted on an ad on Snapchat and I bought 2 keychain sets back in April and never received anything! I been emailing them non-stop: [email protected], and have not heard anything. Very [censored]g pissed.
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
On 4/9/20 I made 2 orders to this company. The first order was for the defense wristlet and a pair of slippers and the second order was for 2 pairs of shorts. For a total of $46.58 I spent on this website. If anybody know how I can get my money back please don’t hesitate to let me know. Thanks in advance.
File a report with your bank or credit card company.
I placed about a $30 order for 3 self-defense wristlets in mid April and it is now early June and I haven’t heard anything back, even after emailing them several times. The site doesn’t exist anymore. I suppose I’ll have to file a dispute with my bank.
Ordered a self defense wristlet April 12th, haven’t received anything. Website is down and so is social media’s. They were quick to take my money though. Has anybody been able to get in touch with somebody?
I have emailed them and NEVER got a reply. I’m super possessed about it.
Same thing happened to me . I ordered 3 of them .
I ordered the self defense wristlet set keychain on April 12th and tried contacting customer support three times with no response. What do I do? Will I get a refund because I am thinking I will never get my keychain.
I ordered two mask and a pair of sandals never received them
Scammer’s website Ricch designs
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable
I ordered 4 pair of shorts back in early April I never received them I tried contacting them I got no response
I ain’t get mine either
I also ordered a few items back in April I never received anything no response to emails or anything
I recently bought a self defense keychain in April and never got my money back or my thing
I ordered 2 handmade Swarovski dust mask on March 12 and have not received anything. I have left numerous emails and have yet to get a response. This “company “ is a JOKE
It took me harassing them with fake accounts after they blocked me off my original Facebook account to get my refund back AND I threatened them to file them to my bank and start an investigation for them to send me my money back and that took weeks after I placed the order.
How did you get a hold of them
I had ordered my two pair of shorts from this so called shop online on April the 14th and I have not yet received it … The shorts were snickers and gushers well it supposed to be but I paid all together 10 dollars because the shorts was 5 . I tried to look online again but it is saying the store is unavailable and I’m confused about that and it’s not fair for me to sit up here waiting for a package that is not even coming .
I made a order on April 16. I did get a email confirmation when I made the order but I never received my self defense wristlet. I am very disappointed on how someone would do this. I was looking forward to this wristlet since it looked so cute and pretty.
It’s been about 2 months I haven’t been able to contact them at all for my refund or for the items that I have purchased!
I had order the key chain on April 14,2020 and they never send me nothing I tried contacting them and nothing 😤. And I even looked them up on Facebook and Instagram and they have accounts. I finally found something that it was a scam 😤
And the product was for my mom since they tried to robbed her
I ordered my SELF DEFENSE wristlet on April 12. It has yet to come in and I have yet to receive any emails or anything from the company. From reading these reviews and seeing that the site has suspiciously disappeared, it looks like I will never be receiving my purchase. This is very upsetting to me that someone made this a scam. I purchased this item because I am a college student and often times walking around campus alone. This was supposed to make me feel more safe about my surroundings when I am away, but instead I am out $20 and feel maybe even less safe. It is disappointing that some [censored] thinks its funny to use fear as a scam and still leave their “customers” unprotected.
Purchased this self defense wristlet but it never arrived! No communication and now the website is not working.
Ordered a face mask on April 11 2020 for 17.85. I never received the item. Site is now shut down. Its a scam. Smh
I ordered face masks on April 5th 2020 and still have not received them. I also got the email with my order number and that I paid.
What a scam . I guess I’m out $29 bucks
I had purchased a keychain along with a friend of mine, we spend 12.93 each. Therefore 25.86, all just to be scammed.
It was suppose to be a birthday surprise, and i didn’t even receive it, i emailed nonstop and up until now i seen their website was shut down. SCAM SCAM SCAM SCAM SCAM.Please please PLEASE anyone who can refund me my money please let me know. Thank you so much.
I purchase keychains April 16 and never received them. Every time I go check about it, it says the website is down. Is there a refund?
Victim Location 43227
Total money lost $17.94
Type of a scam Online Purchase
I placed an order for a mask from Ricch Designs. The mask was black with black rhinestones on it. I placed the order on April 12, 2020 and I knew it would take a while to get shipped because they said they made the masks as the orders came in. The mask cost $17.94 plus shipping so I paid it. As time went on and it got close to a month of purchase, I tried to go back to the website to check my order and to my shock their website doesn’t exist anymore, they turned off all comments on their Instagram page and they haven’t answered any of my emails to them. I had to dispute the charges with my bank to get my money back.
I ordered an package on April 16,2020 and still haven’t been sent anything or Even an simple email. They are a ripoff and a scam because now their website is shut
Down. They already took my moms money and now I feel bad because it was a gift for the both of us. This is bs
I placed an order on April 11th. And haven’t heard anything since. I made a purchase of $32.30 for two sequins face masks. My daughter was so excited to get them. The website is shutdown now. This is just sad.
I placed an order on their website on April 13th and was sent this email. I recently have been wondering where my package could be so I looked up their website like usual just to find out it is no longer up. I came upon this page where I am clearly not the only one experiencing this problem. I would very much like to know If there is any way I could get a refund, I paid $15.99 just to get scammed.
I order the keychain on April 11,2020. I haven’t received any information regarding my purchase. Every time I try to go to the website it’s no longer available. Frauds and I hope they go to jail.
I ordered two keychains, one for myself and one for my Mama. Lost about $30 and some extra, and I’m upset. If anyone has gotten a refund or a response from these people, PLEASE let me know how!
Fake. Frauds. Took my money and shut down the website smh. I emailed them multiple times and have not received a response.
I ordered the sunflower self defense wristlet , hopefully we can get our money back or our items that we purchased. i ordered it a month ago. i just now looked into why it was taking so long to ship and now i’m glad i’m not the only person going through it.
I ordered a sunflower wristlet defense thing about a month ago and still haven’t gotten anything. i’ve received the same email like these other women. i really want my money back or my item.
Me and my friend ordered two self defense keychains on April 8 and nothing has came in the mail. The website is no longer available and the email address does not work. I’m pisssssseddd!
I ordered 2 self defense keychains on April 9th and haven’t received them. I used the Arrive package tracking app and it just said my order was accepted by the company and had no further info. I tried to view my order on the email they sent me and the website is gone. Definitely got scammed out of $30 !
I ordered a self defense wristlet on 4/8 after seeing an ad on Snapchat and i never got it and i thought maybe it’s because everything has been delayed. Then i go to view my order and the website i guess doesn’t exist anymore.
I ordered 2 self defense wristlets on 4/15. I got the confirmation that I ordered and they charged me but when I click to view my order now it says the website is no longer available. I’ve also emailed :[email protected] and I’ve got nothing.
I ordered a self defense wristlet from them a month ago after seeing an ad on Snapchat and Facebook. They sent me an order confirmation but nothing else. I’ve emailed the company and no one has responded. I go to check the website and it’s conveniently not an active URL anymore. Seriously?!
Victim Location 02747
Total money lost $25.98
Type of a scam Online Purchase
I saw an ad on snapchat for self defense keychains so I decided to buy two. One for me and one for my mom. Everything looked legit and like other websites I have successfully bought things from before. It had good reviews as well. After purchasing, it said it would take 3-5 days to ship. After 6 days I decided to double check the listing for shipping times and all the reviews changed to people saying it was a scam and they never got their keychains. concerned, I emailed to see when my items would be shipped and still have not received a reply.
Victim Location 28104
Total money lost $15
Type of a scam Online Purchase
I ordered a “ self defense wristlet” from this website for $15 and was charged. It had been 3 weeks with no update on my order. Turns out, this scam website is FAKE and has stolen the pictures of another seller and used it as their own to get money.
Hi this also happened to me by any chance did you get a refund or how is that supposed to go?
Victim Location 30223
Total money lost $9.59
Type of a scam Other
Someone has posted on Facebook saying that someone has taken there pictures and salient it as there own and I done shop from the website and they done took my money