Victim Location 98006
Total money lost $45
Type of a scam Online Purchase
Found advertisement on Facebook. Clicked through to offer for eye cream and moisturizer cream, It was a free trial whereby I only had to pay $4.95 for each product to cover shipping costs. Fifteen days later I was charged for $81.00 and $89.95 which they stated would be billed monthly. I wasn’t aware of this monthly charge. Fortunately my bank called me to question the charges. I called the company to dispute the charges and they offered to refund me half of the money. I said no. He said if I want a full refund, I have to return the product once I receive it and then dispute it.
When I received the trial offer, there was no shipping label or information on the products. The products are labeled – Firmaluxe Skin Moisturizer and Eye Serum