Victim Location 80249
Total money lost $79
Type of a scam Online Purchase
12-29-2016
RE: FRAUD / UNAUTHORIZED USE OF MY CREDIT CARD / 1ST TIME CUSTOMER COMPLAINT AGAINST Allegro™ Instant Wrinkle Eraser Créme / REVIVED YOUTH CREAM
1ST YOUR WEB AD IS DECEPTIVE IN THE AMOUNT YOU ARE CHARGING FOR YOUR TRIAL CREAM $4.95 WAS CHARGED TWICE TO MY ACCOUNT
2ND YOUR TELEPHONE AGENT AT 800-860-4784 A RUSSIAN SOUNDING MAN, I SPOKE WITH 12-29-2016 7:15 PM MST INFORMED ME HOW I WAS BEING CHARGED $4.95 TWICE AS THERE ARE TWO PRODUCTS. I DID NOT ORDER (2 )PRODUCTS
3RD I ASK HIM TO CANCEL MY ORDER COMPLETELY WITH NO FUTURE AUTHORIZATIONS TO BE CHARGED TO MY CREDIT CARD, US BANK
4TH (10) MIN LATER I CALLED MY BANK AND FOUND I HAD BEEN CHARGED $38.91 (2X’S) OVER DRAWING MY ACCOUNT
THOSE CHARGES WERE COMPLETELY UNAUTHORIZED!!!!!!!!!!!
YOUR AGENT ACTED OUT OF SPITE AND WAS VERY ROBOTIC IN HIS PERSONA OVER THE PHONE!!
I WILL POST A YELP REVIEW OF THIS HORRIBLE $4.95 FRAUD EXPERIENCE, WHICH HAS SEVERELY EATEN INTO MY BANK ACCOUNT FRAUDULENTLY AND WASTED MY TIME COMPLETELY !!!
SHAME ON YOU !!! AND I WILL NEVER EVER TRY A PRODUCT OUTSIDE OF MY NEIGHBORHOOD OF AMAZON…..WE GET SCREWED EVERY TIME………
I WANT ACKNOWLEDGEMENT OF THIS COMPLAINT, AND FOR YOU TO TRACK DOWN MY CANCELLED ORDER AND CONFIRM IT.
FOR TRIAL ORDER:
ORDER# 9408882B21 (IF THAT IS A REAL ORDER NUMBER)
CREDIT CARD CONFIRM# 432175 (SHOULD HAVE JUST AUTHORIZED $4.95 ONE TIME
NO OTHER AUTHORIZATIONS WERE GIVEN.
WHAT A HORRIBLE EXPERIENCE WITH YOUR COMPANY!!!