Reliant energy

Jill –

Victim Location 75241

Type of a scam Utility

Caller said his name was Robert Garcia. He had a strong accent and i kept hearing a phone beeping as if I had a call coming in while I was on the line. He said our Reliant account would be disconnected in 30 min. if I didn’t make a payment immediately. He wouldn’t take a credit card over the phone and he was quite rude. I told him i needed an hour to go the location to make an express payment from the locations he suggested (CVS, Walgreens, 7-11, Kroger) which indicated to me it was a money gram or wester union payment. I called Reliant and they said my bill was current. Robert was also very pushy and rude. Not your typical Reliant Energy attitude. Dead giveaway. I called him back and told him i was reporting him and he denied my findings. He then called me back about an hour later asking if I was ready to make the payment. I confronted him again about being a fraud and he was silent.

Johnathan –

Victim Location 76248

Total money lost $500

Type of a scam Utility

Called and said they were on the way to turn off my power for non payment. I told them I paid it but they said they had no record. The only way to stop the disconnection was to load a debit card and pay my bill.

Meghan –

Victim Location 76311

Type of a scam Utility

Bobby Johnson called our business saying he was with Reliant Energy and that our electricity was going to be disconnected if we didn’t pay our bill. Said I could only pay with a debit card or go to Walmart and send a money gram.

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