PSEG Spoof

Amber – Jul 21, 2020

Victim Location 07644

Type of a scam COVID-19

Tried to collect money due to COVID-19

Kate – Apr 15, 2020

Victim Location 07076

Type of a scam Utility

I received an email last night related titled "PSE&G – Past Due – Credit Rating Letter" related to an address that I have not lived for over two years and used an incorrect last name. I know that I do not have a past due balance at the previous account, so I contacted PSEG to confirm/report what I believed to be a scam letter. PSEG confirmed that that I do not have a past due balance and had no record of sending such a letter to me via email. The email was quite believable, and even had a telephone # to the PSEG internet department. I can imagine that people would try to access the document through the link provided and I’m guessing it will then steal their PPI.

Armando –

Victim Location 08501

Type of a scam Phishing

Received automated VM after not answering call that there is a disconnection order on my account and my services will be shut off today for non-payment history. Asked me to press a number to be connected or to call the phone number mentioned. Googled the phone number and PSE&G did not come up. Did NOT call this number back

Cristina –

Victim Location 07930

Type of a scam Debt Collections

Received a call stating my PSE&G bill has not been paid. I called the above number (spoke to someone apparently by the name Jason Lopez: ext. 6003) and was told my electricity would be turned off within the 1/2 if they did not receive payment (they also stated they can not take credit card or check….it has to be paid by cash). I happened to have my new monthly payment for August from PSE&G and saw that I was not late on any payments. This is a scary scam knowing that their computer that answers the phone when you call states that they are PSE&G.

Spoke to PSE&G on what happened. They said it was a scam, that they do not have ext. #’s and there is nothing they can do about it. They advised me to contact the BBB.

Brittany –

Victim Location 07501

Type of a scam Utility

I received a call from number 1-800-418-0940 (PSEG Disruption Department). I spoke with a spanish woman than again with a Spanish man who advised me my service would be disconnected in the next 45 mins due to no payment. They both stated I would need to pay 200.00 immediately to avoid and service disruptions since there was an order within the next 45 mins to disconnect my service.

Candice –

Victim Location 07901

Type of a scam Utility

We are a non-profit, community organization and got a call from the real PSE&G name/number the other day. We were told that "your disconnect order takes effect in 45 minutes. May I speak to the owner?". Although we were suspect, the legit number and name on our caller ID overrode logic. After about 37 minutes of running around looking for account numbers and sitting on hold for 23 minutes, we finally confirmed it was a scam.

Austin –

Victim Location 07621

Total money lost $954

Type of a scam Debt Collections

On Friday, August 17, 2018, I was scammed by scam artists posing as PSE&G technicians attempting to collect $954 in connection with an outstanding electrical bill. The scam artists instructed me to purchase two (2) MoneyPak prepaid cards each with a certain amount totalling the $954. The scam artists then directed me to call back the phone number disclosed above and to read back the access numbers to the MoneyPak cards so that a payment could be completed. I contacted MoneyPak and was told that there was nothing that could be done being that the money had been withdrawn. My next recourse was to contact the BBB.

Tasha –

Victim Location 08873

Type of a scam Sweepstakes/Lottery/Prizes

Robo call indicating that I won a discount on my PSE&G bill for being a loyal customer. When I spoke with a representative and politely explained that I was on the Do Not Call List, I was hung up on.

Alexander –

Victim Location 07410

Type of a scam Utility

Scammer called my husband, said they were from PSE&G. They said were going to cut off our power if we did not pay our bill. They told us to call PSE&G billing office at 201 408-1545. I pay all the bills, so my husband gave the phone to me. I did not call because our bills are paid on time, and we had a $0 balance. Someone might fall for this.

Adrian –

Victim Location 07208

Type of a scam Utility

This people called my shop, telling me that they were disconeting the electric service because of none payment since december and wanted ME to pay $997.32 over the phone.

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