Portbat

Krystle – Nov 23, 2020

I order a trampoline back in may 2020 it 8s now Nov 2020 still haven’t received my trampoline this is a scam something has to be done

Maurice – Oct 27, 2020

On May 1st 2020 I had ordered a trampoline for $64.85, 2 months went by and I received 2 disposable face masks, I reached back out to them and they said the order had got misplaced in the shipping department and they accidentally sent out the wrong item, then they said they would reship initial item, it is November now and I had sent out numerous emails with no response and had asked for a refund! Still no response and no refund. I’ve been scammed!

Brent – Oct 15, 2020

I ordered a trampoline in May and received a pack of face masks in June. I opened a claim with PayPal and they denied it because there was tracking information that a package had been sent.

Olivia – Oct 04, 2020

I ordered a trampoline in June 2020 and still have not received it! Emailed them and they assured me I would get it soon and then said it had been delivered in my mailbox! I wrote back to them and said are you kidding me how could you possibly deliver and put a trampoline in a mailbox? Haven’t heard back from them since! They are total crooks!

Marisa – Sep 30, 2020

I ordered two trampolenes over five months ago and have yet to receive them or a refund. Complete scam outfit!

Alejandro – Sep 24, 2020

Scam store, don’t buy from them.
Order a hard drive in June for $52.00. They sent me 5 face mask and refund to send me a refund. Don’t buy from them

Billy – Sep 20, 2020

Yes, I can attest the trampoline for $64.85 is a scam… sending 2 packages of masks after multiple emails with the excuse a problem with various departments is a scam… offering partial refund due to them sending unwanted masks, is a scam… demanding I pay to return masks I didn’t order & threw away is a scam…
Finally, after 3 months PayPal decided in my favor, but I had to be insistent on the full refund & they had a obligation to screen their sellers… Some scams have been blocked by PayPal, so even if you’re using your Visa or Mastercard, pay via PayPal!

Carrie – Sep 14, 2020

I bought a six drawer dresser from these people.i never received the item.they told me that the item had gotten lost but was shipping out another.i still haven’t received it.

Veronica – Sep 05, 2020

Total SCAM
I ordered a trampoline as well and received 5 disposable masks. They were in contact with me until I emailed about the masks. Now I’ve sent email after email and now I get no response. I’m not even sure how I got to this site. I think just searching for a trampoline. DO NOT USE THIS WEBSITE EVER!

Hector – Sep 20, 2020

I found them via facebook… paid via PayPal in May & filed complaint on June…

Antonio – Sep 04, 2020

Victim Location 48529

Total money lost $60

Type of a scam Online Purchase

Ordered 5drawer dresser. They sent a pair of cheap sunglasses. I contacted them they said they resent dresser the tracking number invalid finally after 10 emails to them the said dresser was lost in Shipping (tracking was never real). They offered me 60,% refund because they lost money. After finding more reviews on them they do this to everyone. Do Not Buy from Scam.

Kelsey – Aug 29, 2020

I ordered an accent chair in April and never received it. I was told that with the corona virus epidemic going on that shipping was taking much longer, so I contacted them in July and told them that I never received anything and they kept telling me it was on its way. I finally told them I no longer wanted it since it had been so long and to just give me a refund. They kept telling me to be patient it was almost here. I told them I didn’t want it and they said I had to wait until I received it and then send it back to them and when they got it back then they would issue a refund. I told them again I just wanted a refund! Then he offered me $35 (I paid $50.95) and said I would have it within 10 days. I waited and nothing. I finally filed a claim with PayPal and they sided with them because Portbat produced a USPS tracking number that said it was delivered on June 16th. I didn’t received anything on June 16th! Wth? Now I have to file a claim with USPS and then go back and appeal the PayPal decision. Kicker here is I only have 10 days to file an appeal and there’s no way I will get the info I need from USPS within that timeframe. I think they are all in on it! I am soooo
Disappointed in PayPal. There are so many other claims against them why haven’t they already investigated them and shut them down? Never again… lesson learned!

Mario – Aug 27, 2020

I ordered a trampoline in may haven’t received and the they said they would send 50 back still haven’t got

Sierra – Aug 26, 2020

Ordered a couple dressers trying to get a good deal or so I thought anyway never recieved the dressers I ordered emailed the company about it they said that my dressers were lost in the mail I asked for a refund and they asked would I take $100 I told them no I want what I paid! Since that email I sent them I have sent multiple emails with no response mf piss me off!

Randall – Aug 17, 2020

Scammer’s website Portbay

Scammer’s email [email protected]

Country China

Type of a scam Online Purchase

Initial means of contact Email

I ordered a collapsible tub in April still have not received they have no phone number and now won’t answer emails they said shipped lost first shipment and that they resent it

Jerry – Aug 05, 2020

This website is a totally scam.This needs to stopped. I bought a trampoline the send me a mask. This not fair for this company get away with it. They need to prevent this website to still people money. They don’t a good phone ☎️ to reach them. So many of us are complaining for the same issues. Who ever in charger may act quickly so they can stop another human being get robbed.

Sophia – Sep 20, 2020

Hopefully you paid via PayPal… Same thing happened to me including sending masks & offering partial refund… After over 3 months, PayPal decided in my favor & issued full refund… file complaint with Visa or Mastercard, but don’t let this scamming get away!

Lacey – Jul 25, 2020

I ordered 2 accent chairs totaling $125.16. I was monitoring the tracking, and was surprised when the order was marked “delivered” on 6/17. On 6/17, I received 5 face masks. I contacted the vendor and was told my order was delivered so I need to go fight it out with the post office. Not acceptable! I contacted PayPal for a refund. PayPal contacted them, they offered $115 instead of the full price. I said NO, because if they are keeping $10 from every customer, thats quite a racket. Once I refused the sellers offer, PayPal told me I need to file charges with my local law enforcement. Really? I’m a bit disappointed with PayPal. . WARNING-DO NOT ORDER FROM PORTBAT! It’s a scam for sure!

Alejandro – Jul 24, 2020

Victim Location 14212

Total money lost $62

Type of a scam Online Purchase

I purchased a dresser online and the tracking said it was delivered but I couldn’t find it. The Postal service said that the item delivered to me from that company weighed 2 oz which may have been a card. I am now trying to get a refund but they are trying not to give full amount.

Fernando – Jul 20, 2020

Hi my name is Wanda Arriaga back in March I order a portable tub for my daughter never received my item. I reported to PayPal and they ask to contact the seller but no luck got no answer and no tub and their phone is not working .

Crystal – Jul 15, 2020

I ordered 2 chairs in early May I received a tracking number for my items when I received them it was face mask not chairs! Finally after showing them the weight of the packaged I received was only .24 pounds that literally showed it wasn’t chairs they reshipped! Three weeks later with my new tracking number says it’s been lost in transit still no chairs or refund!

Jacob – Jul 09, 2020

Victim Location 22150

Total money lost $68

Type of a scam Online Purchase

On May 28, 2020 I purchased a $68 trampoline from portbat.club website. Today is July 9, 2020 and I still have not received the trampoline. I have been tracking the shipment for weeks and the USPS tracking website has remained the same: June 5 in transit. I finally emailed portbat.club using the email address on their website and they responded saying that the trampoline was delivered on June 15.

On June 15, 2020 I received ten K95 face masks in the mail that I never ordered, the envelop states the masks came from China – picture is attached.

The trampoline was not delivered, $68 is gone and what I’m left with is ten face masks.

Please help!!

Gregory –

Scammer’s phone +1 8456360200

Scammer’s website www.portbat.club

Scammer’s address 1527fruitland dr,BELLINGHAM,WA,98226

Scammer’s email [email protected]

Country United States

Type of a scam Advance Fee Loan

Initial means of contact Not applicable

Scam Alert
I ordered a 10 fit trampoline for my kids four months.After four months I received a disposal face mask. Please be careful never buy anything from this website, this website rape off people.

Natalie –

I have purchased a hard drive, one month later got face mask.
This website is a scam do not purchase from them.

Noah –

I have ordered a trampoline and got face mask.
I wonder this seller is cheating with everyone and still able to continue business. On the top of that he offers a refund of 80% that means more than 10 dollars he is charging for us for his cheating. This gives stress, time waste etc.
Business with this seller has to stop to cheat.

Deanna –

Scammer’s phone +1 8456360200

Scammer’s website Portbat.club

Scammer’s address 1527fruitland dr,BELLINGHAM,WA,98226

Scammer’s email [email protected]

Country United States

Type of a scam Online Purchase

Initial means of contact Email

I ordered two love seat furniture and got face mask instead I ask for refund they said they will resend order I haven’t received it yet it’s been over a month now I tried tracking number for ems express it shows that it arrived in my area at local ups but I called and they told me I had no packages there so I’m thinking it’s a scam I didn’t know I was ordering way across the United States

Meredith –

My chairs say that too after it was suppose to reship

Jamie –

I’m still waiting on a chair i ordered on May 5th 2020 , it is now July 1, 2020 and still no chair! I think this is a scam stealing people’s money! NEVER AGAIN!

Ashlee –

Ive ordered not one but two trampolines but ive never received them instead ive got facemasks and eveytime i reached out to them to resolve the problem but it will take days for a reply they said they submitted my refund but nothing its its gotten to be a big hassle and ive still haven’t gotten my refund back and its been 3 months

Ruth –

Scammer’s phone 8456360200

Scammer’s website Portbat.club

Scammer’s address 1527 Fruitland Dr., Bellingham, WA 98226

Scammer’s email [email protected]

Country United States

Type of a scam Online Purchase

Initial means of contact Email

I ordered 4 dressers and spent $275.69 and after a few months of not receiving my product I emailed portbat and they said it had been delivered and left me the tracking number . They ended up sending me face masks.

Janelle –

Pretty much the same as everybody else except I ordered 4 dressers and I’m out $276… I’m a single mother with 4 kids and work very hard for my money. Something needs to be done . There has to be something somebody can do to get this website off. Is there any way I can get my money back?

Tamara –

I ordered a dresser for 59.99 they sent me a small package I refused it and sent it back been demanding my refund for over a month now still have not received it. The attached photo is what I ordered but, didn’t get. The small package I marked refused on and sent back is what I received.

Carrie –

Same story… ordered 2 computer hard drives, received face mask. How are they getting away with this? I filed a complaint with my credit card company and a complaint with the State Attorney General of Washington State. Everyone should do the same. Here is the link. https://www.atg.wa.gov/file-complaint

Seth –

I ordered a dresser per 59.99
After my purchase that I started looking up due to not have taxes, shipping anything.
I’ve sent several emails that was responded with tracking number from China. Today I received 5 disposable masks… website is scam for sure! DO NOT BUY ANYTHING FROM THIS SITE

Karen –

I was looking for a dresser to purchase for my 3 yer old son so I came across this site called PORTBAT. I wasn’t aware it was out of the country and I should have known better because the price was too good to be true. However; I purchased the product and it never showed up.But what did show up from them were 5 face masks instead of the country style five dresser that I purchased (pictures included). I would like this place to be reported and possibly blocked for taking peoples hard earned money with the scam they are pulling. I now see that I will need to investigate before I purchase another item online moving forward!

Keri –

Scammer’s phone Fake phone number

Scammer’s website www.portbat.club

Scammer’s address 1527fruitland dr,BELLINGHAM,WA,98226

Scammer’s email [email protected]

Country United States

Type of a scam Online Purchase

Initial means of contact Website

Used a store front website to sell fake products that never materialize. Sent face masks in their place of actual product as a joke. Sent a confirmation email after the date of the sale posted and a tracking number for the fake products as well.

Charles –

Never use this website I ordered a trampoline and they send me 5 n masks they are ripping you off so don’t use this website

Chad –

I ordered a trampoline and got masks too. It was for my son’s birthday. So devastated. How can we get our money back? And how can we report these guys so they pay for what they did and also so they never show up on google to scam unsuspecting buyers.

Jodi –

ordered a trampoline and got face mask wtf!

Abby –

Victim Location 75243

Total money lost $64.85

Type of a scam Online Purchase

This Portbat website looks legit but be careful looks are deceiving. I ordered a kids trampoline for $64.85. The website displayed the description of the order and produced an order number. The date of the order was wrong and the name that they say will appear on your bank statement will be wrong. Instead of receiving the trampoline I received a small grey parcel package of face mask. Pay attention because this parcel of mail will have the tracking number of your original order on it. They will not issue you a refund and you will never speak to a live person. This is a scam to steal your money and unfortunately it is working.

Wesley –

I ordered a trampoline. I read all of these positive reviews about this item. 3 weeks later, I get an email saying that my item has been delivered cute USPS… I’m thinking… Why while USPS be delivering a trampoline? I get home. There’s no trampoline. I check my mailbox… There’s a small package. I in this package… There were 4 face masks. I contact the website and right now I’m receiving all kinds if run around. I emailed them a picture of my confirmation of my trampoline purchase, the tracking info, and pictures of the face masks and the package. I just want my money back!

Allison –

Did you ever get your money back? I ordered tables and they sent masks.

Ruth –

Scammer’s phone 18456360200

Scammer’s website Portbat.club

Scammer’s address [email protected]

Scammer’s email [email protected]

Country United States

Type of a scam Online Purchase

Initial means of contact Website

I ordered a trampoline from them for my kids for 65$ and instead of the trampoline I got a package of face masks! My kids are going to be devastated and now out of that money for no reason! How can a website just scam you like that! My order confirmation and everything had all the descriptions of the trampoline that I had ordered! And then I get a package of cheap knock off face masks!

Katelyn –

Scammer’s email [email protected]

Country United States

Type of a scam Online Purchase

Initial means of contact Email

I had order a loveseat from them and instead I got a pack of mask I want my money back and the website shut down what can we do to get this website shut down and get our money back

Erica –

Ordered a trampoline and got 3 face mask. Its a scam.

Brittany –

Omg April 27 ordered 2 accent chairs in return i got 5 throw away face mask i am so pissed no one is responding no working number the order was 134.00 this is BS i been emailing only one respond bake said it was delivered but 2 chairs turned into face mask really …

Nicole –

Victim Location 49453

Total money lost $64.85

Type of a scam Online Purchase

I recently was looking for a trampoline for my sons. I did a Google search and immediately this website popped up with a trampoline at a very fair price. I tried purchasing it and multiple times it told me something has gone wrong with your transaction please try again, meanwhile it charged my card every time that it said the transaction was unable to process. The phone number listed does not connect to anything, the emails are not responded too until late in the morning, with improper English. When I finally did get a response they told me they could not refund my money because the items had been sent. I reached out to my bank to dispute the charges, they reversed them, and then the Portbat company took money again. After tracking my package from China for 23 days it finally arrived. When it did arrive it was not a trampoline, but face masks. They charged me $64.85 for face masks from China. I then contacted the email support again letting them know what happened, they asked for pictures, I sent them, and I have still not received my refund or any communication from this company.

Courtney –

On May 20th, I ordered a Portable Hard Drive from these people for $68.15. They said I would receive item in 6 business days but up till now, there has been no response. I tried to contact them but they do not reply. They provided a fake telephone # which does not work. Requesting for my refund.

Todd –

The [censored]er sent me 2 facemask instead of a bureau and now say they will only refund me 80 percent because they spent so much on bs so i agree just to see if ill get anything back believe me im not holding my breath.

Barbara –

Victim Location 07001

Type of a scam Online Purchase

I ordered a trampoline but received 5 face masks instead. Order was sent from China even though company address is supposed to be in USA. I looked up the address and it looks like a house/residence. The shipment status came from another domain jstimier.com. After looking that site up, I saw several posts that jstimier.com is a scam site associated with other scam sites like portbat.club. The same happened to them as me. The posts mentioned either never receiving their order or receiving face masks instead of what they ordered.

Jay –

Yes, I ordered a dresser and waited a month for 5 face masks. I plan to contact the FTC and have my credit card company get money back. I was furious as well. To take money from people during this time when alot of us are struggling is horrible. Luckily I have screen shots of the pngage they had with the dresser. It has since been deleted. Wish me luck!

Henry –

This happend to me too ordered 2 accent chairs got 5 face mask .

Donald –

I ordered a bureau too. For 59.99 and received 2 facemask took me a week for them to say. Ill get a 80 percent refund and i have to wait another 7 to 10 days to see if i can get it..

Erik –

Can you please email the process how to get my money back please my email [email protected] thank you I ordered a terabyte and received

Brendan –

On May 16 2020 I ordered a 5 drawer chest for $59.99. I actually didn’t even know that the order went through because I just kept getting an error message. After a couple weeks I received an email saying that my item has shipped. So I waited another week or more and finally received a text stating that my item was delivered. Well nothing was outside my door when I check and no neighbors had seen any big packages delivered. When I checked my mailbox later, there was a package from China containing 4 masks and on the package it said the cost was $20. At no time did I ever order masks. This place is absolutely horrible and I emailed them again since their phone number is disconnected but have yet to get a response. I better get my $59.99 returned soon.

Carolyn –

I am in the same situation that you are with these fools. They were emailing me saying the item is still in status to be delivered to me. I got an email saying that my item would be delivered to me on Friday June 12 2020 and nothing, I waited to Saturday nothing, I called Sunday and they said called Monday, and when I called Monday they said that they got the item and it will be sent to me today. They didn’t have a time but they said I should get it by the end of day. At 2:39pm I got an email saying that my item was delivered. I did receive a package of 5masks from China that costs $20.00. My husband went to the post office that they said the chest was delivered to and they are investigating this now. I hope I get my money back soon!

Theresa –

I ordered a 10 ft Trampoline for 64.85 on may 21 yesterday I received a pack of face masks I think that everyone needs to get together and pay to take legal action against these people

Marco –

I purchased a trampoline for $65 in April I too received a couple of face masks in May. I guess I should have known better but hopefully I can get my money back with my bank. And of course I cannot find the original website I ordered from. Now I know it’s a scam after seeing other very similar complaints.

Kristina –

Ordered an 8ft trampoline on 4-23-2020. Due to the pandemic shipping has been delayed. Phone number isn’t working, the address shows a picture of a home in WA.
Yes they took my $63.76. And yes we did receive our order according to them. Two face masks!
Contacted our bank, not sure what the outcome will be.
Jerks! They need to be stopped

Carlos –

Same thing just happened to me today

Nicholas –

We purchased the same trampoline. It seems they are sending EVERYONE face masks instead of trampolines! They did this to me also. They seem to be skilled in the art of procrastinating until you give up. I can not get a refund, and I can not get the trampoline. It is a SCAM! Did you all notice that the receipt says a BOGUS date on it? The date on the receipt they sent said a date that was 8 months into the future!? DO NOT BE TRICKED BY THEM!

Ernest –

Scammer’s website Portbat. Club

Scammer’s address Washington

Scammer’s email Portbat.sale.outlook.com

Country United States

Type of a scam COVID-19

Initial means of contact Email

These people are a scam. I bought a trampoline and got face masks. I asked for the correct item after they admitted they send the wrong one and do not have the item. Then said they want 20% to Defray costs of their mistake. This is a scam. Call and leave a message at the Better business bureau and attorney general this is how these people will get caught.

Krystle –

I ordered a trampoline for $65.99 over a month ago, and I can’t get the right number to contact them, if not I need my money back. Am going to call Harold.

Alexis –

May 13 2020 I ordered a ten foot trampoline. I tried to cancel the nect day but they refused. Said it already shipped. They had already taken the 70.00. I received a traking # about a week and a half later. Yesterday I received a pkg from shaghi with face masks. The pkg had the same tracking #. I can’t dispute the charge as it was charged on a pay card. I emailed them but haven’t heard anything.
People…please don’t waste your money! This website is a scam!

Hannah –

This exact thing happened to me. I said I would wait for the correct item. They said no take refund. I said if you do not have the item send the refund. Then I get an email telling me they are only giving me 80% to defray cost of shipping. No no no

Martha –

[censored] YOU PORTBAT.COM! You [censored]ing scam artists! I hope you [censored]ing rot! DO NOT BUY FROM THESE [censored]ING SCAM ARTISTS!

Bradley –

Scammer’s website Portbat.com

Scammer’s email Portbat.sale outlook.com

Country United States

Type of a scam Online Purchase

Initial means of contact Email

No shipping information or delivery information on order that was placed and paid for in the Amount of $59.99 since May 20,2020..I placed it on the date above.Order no 14370 A Country Style Five Drawer Dresser and the color is Brown. Would like to know what’s going on..Email they sent stating order was processed.

Alisha –

I have ordered a Country Style Five Drawer Dresser , Order number 14370., Color is Brown.On May 20,2020 I have not received any shippment or delivery information..The Price which was paid for on my debit card was $59.99 No response or anything.. Please check and see what is going on with my order.
Phyllis Wright

Abigail –

SCAM ALERT
Muffer is the same as Portbat & both are scams. They have the same email address & ship thru bogus 17Track & use the same shipping # multiple times. They claim my furniture was delivered to my mailbox. My mailbox is too small, duh. Instead I’ve been receiving small packages of face masks from China that I did not order. They provide BS shipping logs when you inquire and it’s all in a foreign language from made up ports. GEEZ – when you think prices are too good to be true, they are with these fake companies 🙁 Submit a dispute claim with credit card company immediately !

Kari –

Yeah I made a complaint to my bank cuz the same thing happens to me we need to find out a way how to get this website taken down

Tyrone –

Victim Location 93535

Total money lost $450

Type of a scam Online Purchase

SCAM ALERT

Muffer is the same as Portbat & both are scams. They have the same email address & ship thru bogus 17Track & use the same shipping # multiple times. They claim my furniture was delivered to my mailbox. My mailbox is too small, duh. Instead I’ve been receiving small packages of face masks from China that I did not order. They provide BS shipping logs when you inquire and it’s all in a foreign language from made up ports. GEEZ – when you think prices are too good to be true, they are with these fake companies ?? Submit a dispute claim with credit card company immediately !!!

Kristine –

Still waiting for the chairs for over a month now! I thought they were coming from Washington but the tracking number (likely bogus) is from China. You won’t see the [email protected] email until after you order…I can only assume by the non working phone number that this is a fake Washington Location, as the item shipped from China…Well, I was scammed. $123 I am out. Lesson learned! DO NOT ORDER FROM THIS SCAM SITE!

Trevor –

Never received anything, just telling me it shipped. Don’t order from here save your money.

Tonya –

Scammer’s website Portbat.com

Country United States

Type of a scam Advance Fee Loan

Initial means of contact Not applicable

I order a trampoline, i waited for almost a month so I received email stating they delivered my package so i was just confused because i was at home all they and every time that i order big packages ups knocks on my door so i went to see my mailbox and there it was a small packaged with face mask i check the tracking number and that was it they send me face mask not a trampoline that i paid around $63 dollars.

Dale –

Yep…we ordered the trampoline 5/13. Today we received the face masks. I am furious

Jacquelyn –

I bought a trampoline it says it been paid and I have nothing showing if it been shipped or when it be delivered. I want my 64.89 back.

William –

Portbat.club is an online shopping website claiming to sell merchants with great discounts. I purchased a 10ft trampoline cost $64.85 through Paypal from its website on 05/08/2020 and received a tracking number with info shipping from china. No more update since 05/14/2020 and I have NOT received anything yet after 27 days. Many shoppers purchased the same trampoline from the same website recently reported online receiving 2 cheap face masks shipping from china after many weeks without response from the seller. I emailed the seller and requested full refund but the seller refused, stating the product has been sent out. I already open a fraud report with Paypal and am waiting for Paypal to recover my payment. Upon further research, the website’s address 1527 Fruitland Dr Bellingham, WA 98226-1201 with phone (845) 636-0200 is registered under a business Anitale (https://www.antitale.com), many other websites (https://www.pongooder.club, hillorest.com…etc) the same seller is trying to scam people. They keep making similar sites with difference names and products are way cheaper than usual. Be aware!

Nina –

Scam they send 3 masks i bought a trampoline. It came today im pissed

Erin –

Scammer’s website Portbat.club

Scammer’s email [email protected]

Country China

Type of a scam Online Purchase

Initial means of contact Not applicable

We ordered trampoline invoice 040523251538851 tracking LS299654868 we want our 64.85 back y’all sent us mask not trampoline

Luke –

Scammer’s website Portbat.club

Scammer’s email [email protected]

Country China

Type of a scam Bank/Credit Card Company Imposter Scam

Initial means of contact Not applicable

We ordered trampoline invoice 040523251538851 tracking LS299654868 and they sent us mask we want our 64.85 Back

Grant –

Online purchase

Armando –

We ordered a trampoline and they gave us a tracking and says it was put in mailbox and it was mask they sent our tracking LS299654868CN

Misty –

Victim Location 95608

Total money lost $64

Type of a scam Online Purchase

I placed an order online for a trampoline. I was to receive a 10 ft trampoline with safety net and ladder. I received an email within 24 hours of my purchase, confirming my order and my payment was taken from PayPal. This company claims to be out of Washington state, but their phone number is out of New York (and is disconnected) and the product I received was shipped from China. I followed the tracking for over 3 weeks. From China to San Francisco to Houston, Tx and finally to me in Northern California. It was crisscrossing all over the US. My regular mail lady hands me a small, flat package, the size of my hand. I asked her if that was it, she said yes. I look at the tracking number and confirm this is the "trampoline" I’ve been waiting on for the past month. I received a zip lock bag with two folded face masks. I immediately called the phone number on the website to find it was disconnected. I then sent an email asking where my trampoline was. They responded by telling me to check with my family or neighbors to see if they signed for it!! I DIDN’T HAVE TO SIGN FOR A PACKAGE OF MASKS. I replied with a picture of what I actually received and asked where my trampoline was. I have never heard back. DO NOT SHOP ON THIS WEBSITE! IT’S A SCAM!!

Justin –

Victim Location 97124

Total money lost $75

Type of a scam Online Purchase

This online store has a secure credit card payment option, they send me worthless items instead of the ordered items.

I was not able to find a scam reports filled when I was searching for it.

The merchandise I have tried to purchase and the store was suggested by Google search.

Dale –

I ordered a 5TB external hard drive, paid with PayPal and expected an email with tracking number since I didn’t received an email from them it gave a bad feeling so I started to investigate.
their telephone is not in service and the business address is a regular house in a residential zone.
there is another website that looks the same and is called “brasie”, I didn’t try it and I won’t

I have already submitted a claim at PayPal and they are reviewing it. I hope to get my refund soon

Lori –

I ordered a trampoline April 8, 2020. A couple weeks later I asked when it would ship and they said in a few
Days. They did send a tracking number and it sat in Shanghai loft about 4 weeks. I was so excited that it made it to LA on Tues . Today what was supposed to be my grandkids trampoline they sent a couple of masks! Total scam! Non working phone number

Margaret –

Ordered a trampoline and got two facemasks. Fighting to get money back.

Patrick –

I ordered a trampoline and paid for this and they sent me 2 face masks! When I complained they sent me tracking confirmation that this “package” was delivered to my mailbox! Interesting how a 5 foot trampoline could be dropped of in a mailbox.

Karen –

I ordered a trampoline with enclosure in late a March and still haven’t received it but I have had a tracking number since about 7 days after ordering that hasn’t updated once! I emailed and they said shipping is backed up because of covid-19 but not 2 months worth of backed up! Thankfully I paid through PayPal, I recieved my refund a week ago and will never order from them again. If a trampoline ever does come I’ll be shocked.

Brianna –

Here is the contact info I have

Sarah –

Scammer’s website Portbat

Scammer’s email [email protected] Gmail.com

Country China

Type of a scam Counterfeit Product

Initial means of contact Website

I ordered online. Trampoline w/ enclosure. Company states Portbat . This company’s website lists a Us address and phone number( which i later found was A non active Number). It took forever ( via email) to get a tracking number. This is the only was to communicate. 6 weeks later, I receive a small bag with face masks In the mail. Postage lists a Shanghai address. The only response I got was from: TSeniiaTKAC. No response received when I emailed about wrong product. Don’t buy from them!

Suzanne –

I have not received any call back or email in regards to my purchase of a trampoline for my kids. This is really frustrating no reply back to my email and contact number is an out of service NY number. Really dont want it to be true but I feel scammed written all over this

Kari –

I decided to research this company before I ordered anything. Terrible terrible reviews and they said the name has only been a “domain” for less than two months that is supposed to be a red flag. Although another review said basically the same as you and her credit card company refunded her money. Hope you get some satisfaction

Cristina –

I ordered a trampoline as well, on 4/21. Got an email with a USPS tracking # on 4/28 saying it shipped, I would receive it in 10-15 days. Tracking info stops on May 10th and USPS tracking keeps saying Origin post is preparing shipment.. I also paid with PayPal but they’re closed right now bc of pandemic! So is USPS cust Svc, so I can’t get any help right now! I’ve emailed at least 5 times, and also tried the non working number! This is so frustrating! The address says it’s coming from WA but shipping from China… has scam all over it. I’m so pissed. Was a huge surprise bday present for my 9 year old who can’t have a party 😢😫🤬

Michael –

Thank you for posting. I too was looking for a trampoline for my soon to be 9 years old grandson. The price if too good to overlook. But also looked too good to be true.

Paula –

I reported them for Postal fraud. They charged my federal credit union for a trampoline and sent me two facemasks. The contact number they provided is no longer in service. The came from Shanghai

Roger –

I have ordered I haven’t received my item and I have not been able to get in contact with anyone.

Alexandra –

I ordered something and it has been a month. The phone number has no information when you try to track your order the number can’t be found. This is a fake website. We got scammed.

Rafael –

Scammer’s phone 845-636-0200

Scammer’s website [email protected]

Scammer’s address 1527fruitland dr , BELLINGHAM , WA , 98226

Scammer’s email [email protected]

Country Vanuatu

Type of a scam Online Purchase

Initial means of contact Phone

My name is Deandrea Vaughn I’m from Nashville tn I was looking for some furniture in I came across they website so I figured it was a good deal because I didn’t have alot of money to spend anyway …but I been emailing in calling but I’m not getting any response

Alex –

The number I called don’t got no information about portbat they not responding to any emails when I ask about my order I just want my money back if this is a fake or a scam please just help.so what do I gotta do my name is deandrea Vaughn I’m from Nashville tn 37210

Kimberly –

I initially read these complaints a few hours after ordering that exact same furniture from portbat and I immediately cancelled my order telling my card company it was an unauthorised purchase. I got my refund the next day. A few days ago I received an email telling me my order gad been shipped and a tracking number. I thought right away it was bs. But I tracked the order on usps website and it said the same thing. Every day since then I’ve been recieving emails and texts updating me on my delivery. This morning it was delivered. It came in several separate packages and has to be assembled but it came and it’s exactly what I ordered. Plus I got it for free cuz my money was refunded. I figure they can afford to take a $54.00 loss after all the people they did actually scam

Garrett –

Victim Location 65802

Type of a scam Online Purchase

Fake name.  Email and the number and address is fake

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