Victim Location 95628
Total money lost $664
Type of a scam Other
The company said they could assist me with enrolling in a loan forgiveness program. They, "had access to resources and information that the every day person does not have". They contracted (although THEY don’t use that word), with Equitable Acceptance, (and I will be reporting them next), and charged me $1550.00 for their service, to be paid at $50 a month for 36 months. After a year, my bill was still $1250.00. When I called, they told me there was interest on the account, which they NEVER told me about.
In addition, according to the *** ** *** and my loan servicer, there is NO record of me ever been enrolled in any loan forgiveness program. They claimed to have enrolled me in an income based repayment plan. I applied for an income based repayment plan in 2010. They didn’t so anything. They took $664 dollars worth of payments and now refuse to refund me the money for a service that was NEVER PROVIDED! It’s all a scam. They’re a fraud. They need to put out of business. When I call to ask for my money back, they talk in circles and then tell me I’m NEVER getting my money back. When I ask questions to clarify and tell them no service was provided, they get very nasty and mean, and then hang up on me. I keep calling back asking for my money. Even if I never get it back, I’m going to keep calling and emailing them for my money, submitting complaints to the BBB, going on forums to tell everyone about their scam. I don’t want this to happen to anyone else. I want them shut down. They get mad at ME for asking for my money back and tell me I’M the nasty one. I am rightfully upset that I have paid money to companies that did not live up to their promise on their own website. They need to be stopped and shut down.