Open Business Solutions

Monica –

Victim Location 47591

Type of a scam Yellow Pages/Directories

In August 2017, we received a fax with the letterhead showing Yellow Pages Indiana. It stated that this was not a bill, and that we needed to verify our information. We were under the impression that it was our local yellow pages, did not make any changes, but faxed it back in to the number provided. We have been receiving bills for services we did not authorize, but any time we try to email or call the number listed, it just rings. I have sent an email also to this Kathy Bryant, but no response was received. We receive collection threats at least once a month, but again, I can not reach any one to dispute this.

Lisa –

Victim Location 62301

Type of a scam Yellow Pages/Directories

We were sent a fax from yellow pages stating "this is not a bill" and requesting us to review and update our information. One of our employees signed it and faxed it back. we then received a bill from open business solutions stating we owed over a thousand dollars. They said the fax was a contact, but the employee who signed it does not have any power to sign a contract like this. we now have been receiving phone calls trying to get us to send them money. they are now threatening to send us to collections.

Angelica –

Victim Location 83638

Type of a scam Yellow Pages/Directories

They originally sent a form for us to fill out that had a "Yellow Pages Idaho" and it said that it was not a bill, we were not obligated to pay anything, etc. and one of our part-time staff members filled it out and faxed it back without asking administration. They then sent an invoice for $2376.00. We faxed them a letter saying that we are not interested and they sent a letter back stating that we had to pay and you can only cancel before "services" are invoiced. Please see the attachment for further details.

Timothy –

Victim Location 84115

Type of a scam Fake Invoice/Supplier Bill

This company (Open Business Solutions) keeps mailing me and calling me about an invoice they say is due. I do not remember ordering their services for advertising in the yellow pages usa. The address to pay the money to is in Germany? Have you had any reports on them or know if they are legit? I would never had signed up for this unless I mistook them for the local yellow page ad.

Keri –

Victim Location 68127

Type of a scam Fake Invoice/Supplier Bill

We received a request by fax to provide updated mailing address information for the yellow pages. The form stated "This is Not a Bill". It was a little difficult to read the small print at the bottom of the page. Therefore, it looked like the yellow pages just needed updated information. So I faxed the information back to them thinking we would not be billed. However, it ended up the verbiage at the bottom of the page stated that we would be obligated to them $99 per month, payable one year in advance. The termination of the contract is required in writing by giving notice at least three months prior to expiry of the contract term or it will be automatically renewed another year. I looked online and noticed we weren’t the only business scammed by them. I received an invoice in the amount of $1,188.00 on 09/01/2017. I filed a complaint with FTC. I felt scammed so I have not paid them and don’t plan to. I talked with a Connie at 1-855-579-2910 a few months ago and she sounded like it was being taking care of, however, I’ve continued to receive notices and now it up to $1,388.00 (including L/C). I think I need to get our lawyer involved.

Dominique –

Victim Location 44708

Type of a scam Debt Collections

Open Business Solutions has been calling us weekly and sending letters about every 3 months saying we signed up for the fake yellow pages and now we owe over $2,000. I have been telling them I know it’s a scam and I won’t pay them and they keep threatening to turn me into collections. I told them to go ahead and then I received a letter stating that they would settle on a lesser amount but I have to pay right now. I have been ignoring them but like I said they call weekly and now it’s bordering on harassment and I am very frustrated. I have kept every letter they sent and will be attaching them all (if it will let me). I can Email all the photos if that is better. It’s interesting because they are all from different people in the company and from different addresses that don’t exist.

Kristin –

Victim Location 44708

Type of a scam Fake Invoice/Supplier Bill

I have already submitted this business but was not able to attach all 7 of my letters I’ve received from them. Like I said before, this is harassment and I want them to stop calling and sending letters. I am attaching one more image and if you want more than please email me and I will send all in the email. Thank you.

Virginia –

Victim Location 70508

Type of a scam Fake Invoice/Supplier Bill

They send a vague fax form asking you to confirm your business name and address info. Once you confirm your information is correct and fax back, you receive an invoice of $1099.00 stating you signed up for two years of online service at $1099.00 per year! They also use a symbol similar to the real yellow pages on their paperwork but they are not!

Rebecca –

Victim Location 93436

Type of a scam Yellow Pages/Directories

Will send you a fax regarding yellow pages. To review your contact information and sign off if correct. It states that it is NOT a bill.

3 weeks later will send you a bill. I have called the company multiple times to dispute charges, they will NOT call me back.

Candace –

Victim Location 48035

Type of a scam Yellow Pages/Directories

Believing this was just to update our information to the Yellow Pages, I filled out our name, address, and phone number, signed the fax I received, and sent it back. Little did I know I had signed a piece of paper that was a contract, and started getting my business billed for almost $1,200.00. I called to cancel, they said I have to do it in writing. I did that, and I still received bills. I called, emailed, wrote, and still nothing. I then decided to start ignoring them. Until today, I thought everything was done. I received a letter from Stewart, Mathis & Associates for $3, 564.00. I called them to tell them this was a scam, and I wasn’t going to pay for it. They just pretty much laughed at me.

Devin –

Victim Location 91106

Type of a scam Fake Invoice/Supplier Bill

Initially received a fax stating "Not a bill" just a verification of information for directory listing. 2 years later received statements via fax and email stating we were in collections for thousands of dollars. When told we did not have a contract with the company was threatened with a law suite.

Melanie –

Victim Location 98272

Type of a scam Fake Invoice/Supplier Bill

Billing for listing in Business Yellow Pages USA that was not ordered.

Abby –

Victim Location 93551

Type of a scam Phishing

RECEIVED IN MAIL A DEMAND FOR PAYMENT FOR SERVICES THAT WERE NEVER REQUEST, AUTHORIZED, AND WERE NOT RENDERED. I IGNORED IT FOR I FELT IT WAS A PHISHING SCAM. A FEW WEEKS LATER, I RECEIVED IN THE FAX A DEMAND FOR A BILL IN THE AMOUNT OF $1388.00, WITH A AN ATTACHED FRAUDULENT AGREEMENT THAT WAS NOT EITHER SIGNED BY MYSELF OR MY STAFF. THE LETTER WAS SIGNED BY THEIR LEGAL DEPARTMENT, MADDIE SHAW WHO IS PART OF THEIR LEGAL DEPARTMENT. I DID MAKE A CALL TO THE ScamPulse.com AND THEY RECOMMENDED THAT CONTACT THE STATE AUTHORITIES. ON 09/22/2016 I RECEIVED CALL FROM MADDIE SHAW WHO DEMANDED PAYMENT.

Melanie –

Victim Location 12043

Type of a scam Phishing

Received a blurry fax that I thought was from Yellow Pages asking me to verify information. It stated clearly that this wasn’t a bill in all capital letters. Soon after I verified the information I got an invoice in the mail for $1,188.00. I started to pay it but then I noticed I was supposed to send payment to Germany, which sounded odd. So I started looking on line and found nothing but complaints about this company trying to get money from people.

Adrienne –

Victim Location 34442

Type of a scam Yellow Pages/Directories

Sent fax stating THIS IS NOT AN INVOICE in huge letters…requested to update our listing, which we did since our address needed updating….Then sent us an invoice for $1188.00. They claim it is a national directory for Yellow Pages….They also use a Germany address to try to collect…..Eschersheimer LandstraBc 42, 60322 Frankfurt/Main Germany

Sheila –

Victim Location 98409

Type of a scam Yellow Pages/Directories

Started as phone calls. Then turned into faxes. Then turned into letters.

All started by saying our business owed money for Yellow Pages Listing.

Katie –

Victim Location 19462

Type of a scam Yellow Pages/Directories

Open Business Solutions sent an unsolicited fax to one of my offices. It clearly states in bold print "THIS IS NOT A BILL" It looks like a change of address form. Unfortunately, due to it being faxed the fine print is distorted and not clear. One of my agents did sign the form thinking it was a change of address form and later we find out it is a two year agreement to be in the Yellow Pages directory. It was not sent to the owner or manager of the office. I have already denied paying the invoice in writing to Open Business Solutions and letters were sent to the Attorney General of PA and the DIstrict Attorney of Plymouth Meeting. How can a form that states clearly "THIS IS NOT A BILL" turn into a bill. It is clearly deceptive and fraudulent. Thank you for your assistance with this matter

Casey –

Victim Location 36323

Type of a scam Yellow Pages/Directories

Around the middle of January, our office, undoubtedly, received a fax asking verification of name and address of our business. It was solicited as a Yellow Page confirmation and stated on the "verification form" "THIS IS NOT A BILL". The verification was signed by a file clerk, who is no longer employed with our agency, that the information (our name, address and phone number)were correct, then faxed back. She did not ask the owner or business manager about this, as she did not realize it was what would later be called a "contract" by Open Business Solutions. Within a few days of this action, collectors from OBS began calling and sending invoices in the amount of $1,188.00. Immediately, the owner of our business Mr. *** called to find out why he was receiving this bill. He was informed of the fax and after inquiring, told how to cancel. Mr. Young did exactly as told to cancel the said submission. In the days to follow, he kept receiving emails and calls, threatening to be turned over to collections by OBS. Mr. *** began asking immediately for documentation of the contract Ms. *** allegedly signed and was not granted this request until approximately a month later. It was then he realized this was just a "validation of correct information form" and informed the company he would not be paying the requested amount due to the fact he had done as told and immediately cancelled and also due to the fact that Ms. *** was not authorized to make purchases with his company. To no avail the continuous daily calls and faxes have not subsided, nor the threats of collections and reports to credit agencies such as Equifax. Upon investigation of this company, OBS, our business has found several of the same complaints and harassment reports from other businesses. WE DID NOT agree to any binding contract to have our business advertised in the yellow pages nor would we have. GOOGLE IS FREE. Thank you for your time.

Sophia –

Victim Location 85251

Type of a scam Fake Invoice/Supplier Bill

They send faxes and letters by emal, also called by phone. They are using a yellow page logo.

Grace –

Victim Location 46322

Type of a scam Yellow Pages/Directories

We received an invoice from Open Business Solutions which we sent back and refused to pay and told them it was unauthorized. They corresponded again saying we cannot cancel and they show an order form with a signature I do not recognize and a fax time stamp of 7:52pm, when our office closes at 4pm. The mailing address is of our Industrial Park and does not even have our unit number on it. Upon contacting Open Business Solutions, they refuse to rescind their invoice. We are suggesting this organization is a scam. We did go on their website and do not see a listing for our firm. We also see numerous complaints against Open Business Solutions.

Darrell –

Victim Location 80111

Type of a scam Yellow Pages/Directories

We received a few faxes from "Open Business Solutions, LLC" from Eschcrsheimer Landstrasse 42 – 60322 Frankfurt/Main – Germany.

They claim that we owe them $1,188 and this is our third reminder. It only states that we we contracted with them on March 22, 2016 for one year of service. We have no idea who they are or what we contracted with them for. It looks like they are trying to appear as Yellow Pages. They listed their website as [email protected] Directory www.yellow-page-usa.com

They list their phone number as 1-855-579-2910 and their fax as 1-855-579-2911.

I faxed them back with an explanation that we know they are a scam and that they will not receive any money from us.

They are targeting our business, a chiropractic clinic, but they are addressing me by my last name. I am not the business owner, the doctor is the business owner. I am just the office assistant. I am sure they called at some point phishing for our info. I get a lot of those kind of calls.

We have also received a different looking fax from Bulgaria claiming outright to be from Yellow Pages, but with no phone number listed, only an address to send payment. Unfortunately, I don’t have a copy of that fax at this moment.

Gina –

Victim Location 19113

Type of a scam Phishing

Our small business received a fax asking to verify yellow pages information. One of our employees reviewed and sent it back. The fax stated that this is not an invoice. In the very small print that was not readable it states that this is a contract. Upon receiving an invoice I immediately called and informed them that we do not want this service and was informed that if I fax back the invoice indicating do not want they would take care of it. We responded two days prior to required date. They are now claiming that we responded too late and we have a contract and are demanding payment. I will not be paying this nor should any one else who gets contacted this way.

Toni –

Victim Location 90745

Type of a scam Yellow Pages/Directories

Has a relation to the "Open Business Directory" scam, they are claiming that our case with OBD is now being handled by "Open Business Solutions" and that we should remit payment to them.

Kristen –

Victim Location 94022

Type of a scam Yellow Pages/Directories

Pretends to be local yellow pages updating your business information. Uses yellow pages logo. Have no affiliation with the yellow pages.

Deanna –

Victim Location 85552

Type of a scam Yellow Pages/Directories

Received a fax from Yellow Pages that is very misleading. Makes you believe it’s from the real Yellow Pages and asking for your business’ updated information. It says in big letters THIS IS NOT A BILL and it does not show in regular readable size print that you will be charged – it says you will be charged in the very small print at the bottom. You then get an invoice stating you owe $1,188.00. When you respond and ask them to cancel, they refuse. This company is not the real Yellow Pages and although it gives an address in the USA it is really out of Switzerland.

Clayton –

Victim Location 30297

Type of a scam Yellow Pages/Directories

The company Open Business Solutions sends a fax to you in the form of the Yellow Pages. They never list their business name and alters the document if it’s signed after they send it to you. If you fill out the form and think that its just a listing for the Yellow Pages and the Yellow Pages.com, then they send you a bill for $1188.00. They dupe you into a 3 year contract with no verbal contact or written communication. Do not do business with this company because if you do, they threaten to send you to a collection agency and will not cancel once you find out it’s a scam. If I would have known the name of the company, I would have torn up the fax.

Natalie –

Victim Location 98264

Type of a scam Yellow Pages/Directories

Open Business Solutions – send third reminder to us for an invoice date April 4 2015 for scams us on a data verification order form for Yellow Page New Edition 2015 – they said they were representing Yellow Pages…wrong. totally scamming business.

Tyrone –

Victim Location 92083

Type of a scam Yellow Pages/Directories

SCAM!!!!! I have received many phone calls and fax’s from these people. I called the BBB last year regarding this fake business. They keep threatening me with debt collectors but then I don’t hear from them for almost a year! After that time I finally received another call which I was on the phone arguing with the lady (sounded British?) for at least 10-15 min. She said if I don’t pay they will send me to collections but they sent me the same thing almost a year ago and nothing happened. She said I wasn’t allowed to cancel the advertising because I signed a contract….? They are NOT affiliated with the yellow pages. An employee signed a copy of the form because it had said to "renew" our subscription for free then they sent us an invoice for $1188.00 for months. Still don’t know what to do.

Emily –

Victim Location 11414

Type of a scam Yellow Pages/Directories

they send a fabricated invoice for a business listing on www.yellow-page-usa.com

Victoria –

Victim Location 53005

Type of a scam Fake Invoice/Supplier Bill

We were sent several letters stating that we had an unpaid invoice with this company. We have never done business with them so do not owe any outstanding invoices. The continue to send letters every other month or so threatening to send our company to a local debt collection agency. Again, we have NEVER done business with them so do not owe any them any money.

Tristan –

Victim Location 11501

Type of a scam Yellow Pages/Directories

The company i work for sells industrial tools, our customers send us purchase orders through the fax all the time. So one day i noticed that this company kept sending our company these Yellow page publications that state in very large print "THIS IS NOT A BILL"making you believe that their services are free of charge. So i did what anybody who works customer service would do and i checked off the boxes that confirmed our address and company name. Out of nowhere we received what was our "Third Notice" that we have an overdue invoice for $1188.00 which was never approved by anyone nor did anyone state to us the exact charges included in this "Service". My accounts receivable manager approached me about this invoice and asked that i call them and state to them what exactly what happened and if there was any chance that we could get this canceled. However when i called them i was put in contact to a British woman who was extremely rude! She was very condescending and told me that she talked to my Accounts manager and that she doesn’t need to talk to me and then hung up on me. They are scammers that constantly send you junk through the fax with hopes that someone like myself will sign it and send it in so that they can charge you an absolutely ridiculous invoice. This company needs to be dealt with before it hurts a company that cant afford anything of this nature on their track record.

Cory –

Victim Location 22193

Type of a scam Yellow Pages/Directories

Sent invoices by FAX claiming we owed $1188 for fictional yellow pages advertising. The Faxes had weird dates (post dated six days after the actual FAX sent) with foreign style word spellings (e.g. programme instead of program) and other suspicious wording.

After second FAX called the ‘customer service’ number and got an individual with a heavily accented voice who claimed to be European, with background noises that sounded like a kitchen. Told him to fax me this alleged ‘contract’. he said he would. Contract never sent.

Karen –

Victim Location 90640

Type of a scam Phishing

We received a fax to update our company information asking us to correct our account and stating it is not a bill. They use the Yellow Pages Logo to make you think they are a legit business. We faxed it back and low and behold not even a month later we received a bill for $1,188 from Open Business Directory LTD. It was completely false! With you faxing back the corrected information they turn it into a "contract" where you have to pay a year in advance for nothing! They are a hoax and a scam! They will not return or even answer their supposed number on their invoice because they don’t want to even deal with you just harass you through mail and try to force you to pay up for something you never even signed up for!

Shawna –

Victim Location 43215

Total money lost $1,000

Type of a scam Yellow Pages/Directories

This company sent a bill for over $1000 for Directory Listing services for a listing in bogus site www.yellow-page-usa.com.

Company representative told me we signed a "contract". I can only think that this business contacted us to confirm our address. If confirmation was provided it DID NOT imply any agreement for a contract to be listed in any website. Any "contract" was obtained fraudulently and thereby void.

Joy –

Victim Location 12205

Type of a scam Yellow Pages/Directories

Open Business Solutions has sent an invoice to our office for $1,188.00 for the following:

Work performed: Listing @Business Directory www.yellow-page-usa.com

Julian –

Victim Location 81401

Total money lost $297

Type of a scam Yellow Pages/Directories

Request disguised as a Yellow Pages business information listing contains fine print stating it is really a request for listing services at a cost of $1,099 per year with an automatic renewal.

Marcus –

Victim Location 04434

Type of a scam Yellow Pages/Directories

I was provided with an opportunity to correct misinformation on our business listing. I was told I was under no obligation and this is a courtesy of Yellow Pages. I then received a bill in the mail in the amount of $1,188. When I requested a copy of an invoice to accompany the bill, I was faxed my original directory update that I provided and returned.

Scroll to Top