Cindy – Jul 06, 2020
Victim Location 75182
Total money lost $85
Type of a scam COVID-19
Bought a UV wand as a result of Covid-19. Oak & Hearth sent a faulty product. Does not issue refunds. They are taking advantage of people trying to navigate this crisis/pandemic. Attempted to reach the number provided, but was just directed to voicemail. Finally spoke to someone, and got cut off as soon as they pretended to help me. I chatted with someone online. They also provided no help in regards to a guaranteed refund. I searched for the address provided by the representative online. It is fake.