Victim Location 31061
Total money lost $396.23
Type of a scam Tech Support
Multiple Popup windows filled screen and denied ability to close windows; continued popup windows claiming errors and appearing as attack; the windows listed this phone number to call to remove and person called 844-208-2608. Once on phone "support person" claimed among other things when customer noted that Norton should have caught this that antivirus was not installed and given access to computer by remote was then able to install software to repair and now that software is loaded and NTS with phone number is loaded onto multiple places in screen. Company convinced caller that they could repair computer, via remote access loaded NTS software and charged card $***. Following this crisis event, caller realized that this was an event seeming to be created by NTS to then draw in the "customer" for them to then charge and serve. Have filed dispute and also file this complaint.