Billy – Aug 17, 2020

Victim Location 27701

Type of a scam Worthless Problem-solving Service Scam

While in the process of renewing my North Carolina vehicle license plate, this company came up after an Internet search with a link that had the look and feel of a government payment site. After filling in the requested information, I was asked to provide credit card information. I was immediately charged and not notified that there would be a $39.99 "consierge fee". Had this information been available from the beginning, I would have opted out of the service. There is an option buried within the web page that provides a refund of the concierge fee, no questions asked, but it difficult to find.

In general, I feel like this site is intentionally masquerading as a government site, the fees are intentionally hidden, and they are hoping people will use their services without looking at the details.

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