Phone: 800-983-4057, 8009834057
Stephanie – Jan 28, 2021
Received this letter from a home I don’t even live at anymore. I knew it was a scam. No return address no email. Just a random 800 number. I never call scam numbers because once you do you enter into their system and it looks like a back and forth between the two so harassment doesn’t settle. ITS A SCAM!
I also don’t have any of these companies for credit cards or banks.
Casey – Jan 02, 2021
Received this letter, thought it was strange but I have called them. Waiting on call back from 616 area code. Glad I google this and read these reviews. Thanks everyone for the warning. I have received settlements before on other accounts, usually they are from lawyers. Encourage everyone to fill those out and send them in. My last check was 89.00 from airbag recall.
Nichole – Dec 24, 2020
Recieved this letter smelled scam right away. No name on the letter just a phone number to call. Must think we are stupid.
Manuel – Dec 03, 2020
Got a letter in the mail claiming I would acrue debt if I didn’t use their service to consolidate my credit card debt.
I don’t even have a credit card.
They use the names of American Express, Discover, Capital One and others.
Shanna – Nov 28, 2020
Letter received from “Negotiations Department” (no company name). Letter stating they settled accounts with: Bank of America, Citibank, JP Morgan Chase, Wells Fargo, American Express, Capitol One, Discover, HSBC, Target, GE Money. If I do not respond within 10 days minimum monthly payment will accrue interest on unsecured balances at an unreasonable rate. Reference number to use when calling. Everything about this screamed “SCAM.” Glad I found this site so I could add my complaint.
Curtis – Nov 11, 2020
Cowbirds68
I got a letter November 9, 2020
So I called them to see what this letter was all about since the heading was Negotiation Department. I just wanted to know how did the get this information because I don’t even have a American Express card. that was one red flag. so he was saying that they could cut my Creditors Balances in half on this program terms from 12-36 months. so I told him I have not even eaten breakfast yet and I would call him back so he gave me his personal number I guess 480-542-0108. so after breakfast I did my research to find out that this is nothing but a scam. So people please be aware and guard yourself because they are out to rob you of you money.
Christopher – Nov 10, 2020
Scammer’s phone 800 913-6689
Scammer’s website None listed
Scammer’s address None listed
Scammer’s email None listed
Country United States
Type of a scam Debt Collections
Initial means of contact Postal mail
Letter listed 12 bank & credit card companies that sender claimed his company had purchased uncollected debts from. “You maybe entitled to a settlement of your outstanding debt.”
Included a “failure to respond” warning.
Red flags:
1) No company listed at top or bottom of letter,
2) No SPECIFIC DEBT, card number, amount outstanding or settlement amount listed,
3) The phone number is not affiliated with any company or person and
4) I haven’t had any of these cards in the last 20 years.
Maria – Jan 28, 2021
The post stamp is in Sacramento California. Figure I’d add that the scammers are mailing from the zip code.
Meredith – Nov 17, 2020
I got this same letter today! It is definitely a scam! Glad I googled this.
Kristine – Nov 13, 2020
Thank you so much for your advise. I received the same letter. I was close to call them but to pretty to be real. Thank you for the information. You save my time.
Chelsea – Oct 20, 2020
Scammer’s phone 1-888-253-2026
Scammer’s website None
Scammer’s address None
Scammer’s email None
Country United States
Type of a scam Bank/Credit Card Company Imposter Scam
Initial means of contact Postal mail
I received a letter today, 10/20/20 saying a court settlement was made concerning Bank of America, Discover, Capital One, America Express & Wells Fargo and my credit cards could be greatly reduced. I assume this is a scam and wanted to report it. I know many people will call these thieves and I hope to stop that from happening. I took a picture of the letter I received but it wouldn’t accept and did not download it.
Thank you
Rosa – Oct 14, 2020
Scammer’s phone 8883810958
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
Not real they where ASKING FOR PERSONAL INFO AND DID NOT HAVE A ADRESS WHEN I CHECKED THE NUMBER IT DIDNT EVEN SHOW THE COMPANY NAME
Kelli – Sep 23, 2020
Phone: 888-381-0951
Negotiations Department: no company name or address
United States
Received via: US Mail
Date: 9-16-2020
Got the same letter in the mail to respond within 10 days. With the words bolded “Failure to Respond” will result in interest accruing at an unreasonable rate. My accounts are in good standing. Consumers beware!
Kayla – Sep 16, 2020
Wow, these scammers are getting good aren’t they? Don’t fall for it people!
Received the same letter as everyone has mentioned. No return address. No mention of any balances on any accounts. Just a blanket letter telling me to respond within 10 days at 888-381-0949 regarding the adjustments of my credit accounts.
My balances are in good standing, always have been, always will be. I currently work for one of these credit card companies. I know the tricks that these people are trying to play. This is no different than the robocalls…
Stay vigilant!
Alexandra – Sep 10, 2020
Victim Location 98665
Type of a scam Credit Repair/Debt Relief
The letter appears to be a threatening collections letter on one hand, saying I need to reply within 10 days then a “potential…OFFER” for credit card debt help, but the small print says you have to call to opt out and you have to call to talk to a rep to see if you qualify. Small print also says: We are not a lender, creditor, or collector. Program fees are separate and not included in balance example.
The middle of the letter says:
**Failure to Respond**
Failure to respond and making your minimum payments will likely result in interest accruing on your unsecured credit balances at an unreasonable rate (in addition, penalties may accrue in the event of unpaid obligations).
In order to determine the feasibility of an adjustment to your outstanding balances it is important for you to contact our firm @ “number listed” within 10 days of receiving this notice to avoid unnecessary delays in processing your request.
Randall – Sep 02, 2020
Credit Settlement
Letter arrived in the mail with no return address or clear designated company. It only provided estimate of the information and payoff which I don’t have much. You have two 888 numbers that is not listed to any company and a “spanish number, and notice number”. Please be aware donot give out any personal information this is a scam.
Be bless and safe .. some of us are going through even if we are not that doesn’t give anyone to take from us what we have worked so hard for. We are truly blessed, just to be a living and now someone wants to scams Us no way! I’m praying don’t nobody gets scammed from these people…
Trevor – Aug 26, 2020
FRAUD ALERT:
I also received a letter stating I had $35k in ” Creditor Balances” which is rather odd since I have ONE credit card that when used I pay off each month, no auto loan or mortgage payments, etc! States I have 10 days to respond. Third paragraph states ” Failure to respond and making your minimum payment will most likely result in interest accruing on your unsecured credit balances at an unreasonable rate. (In addition, penalties may accrue in the event of unpaid obligations.)”
Letter never states as to whom the sender is except ” Negotiations Department” with no address nor ” the firm” which the letter states to contact at 888.381.0951.
FRAUDULENT LETTER and I hope a law firm discovers this disgusting scam at a time when so many families are struggling and who knows how many actually believed such non-sense such as foreign nationals or elderly,etc. I hope not many fall prey to such a trap to gain sensitive information for obviously bad intentions.
Atlanta, Georgia
Krystal – Aug 18, 2020
I *67 my cell before I called and they report that they are a debt reduction company and that they will negotiate down your high end credit cards/accounts to around half and then set up payment plans for you through them to pay the remaining. I do not have any debts no where near where they claimed i was reportedly at and I do not have any credit cards. They claim that they do not get your name from mortgages, auto loans or medical bills. I told them they got a bad lead since they weren’t even able to tell me how they computed the amount shown in the letter from their “negotiations department”…
Adrienne – Aug 11, 2020
Victim Location 61637
Type of a scam Debt Collections
received letter in mail, no company name,address or website. only a phone number saying to contact them within 10 days, and a failure to respond will cause unnecessary delays and penalties. We are current with our debts and have not looked into debt consolidation. Seems to be a phishing letter or a straight out scam
Gregory – Aug 03, 2020
Learned something new today. I received the same letter, and I knew it was fraudulent. However, I was curious about the stamp, because that is a good indicator of junk mail. Taking a good look at the stamp shows presorted standard. Here is a Reddit thread on the topic. “Any mail that is sorted by mailers or a mail sorting company must say presort or presorted. Most junk mail will say “standard” and not “first class”. First class presorted mail has contents that are mostly unique to the receiver such as bills and account statements. Standard mail the contents are usually or are supposed to be identical to all receivers. If it says “presort first class” open it. If it says “presort standard” probably safe to toss.”
Alicia – Jul 29, 2020
Also received “Scam Letter” as noted on the aforementioned reports.
Details of the letter are much the same, with the exception being the following contact numbers:
Contact Phone 800 763 9138 Se Habla Espanol 888 381 0946
Lee – Jul 29, 2020
Scammer’s phone 8446104274
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
I received a letter this is a scam
Devin – Jul 29, 2020
I rec’d letter from Negotiations Department contact 1-888-385-8671 wanting to settle. I don’t HAVE accounts with any of the mention Ref. They had the nerve to **Failure to Respond**. This is SCAM. “Please contact our offices at 888-611-3936 within 10 days of receiving notice regarding the adjustment of your credit accounts. This is our second attempt to contact you. Our firm recently settled accounts with Bank of America, Citibank, JP Morgan chase, Wells, Fargo, American Express, Capital One, Discover, HBC, Target, GE Money. If you have any accounts with these or other Lenders, you may be entitled to a settlement of your outstanding bwalance. Failure to respond and making minimum monthly payments will likely result in interest accruing on your unsecured credit balances at an unreasonable rate. In addition, penalties may accrue in the event of unpaid obligations…
Caitlin –
I just received this in the mail as well. I too almost called because I HAD an auto loan through one of the banks listed however, that loan was paid off over a year ago. The numbers listed on mine were the following: 888-381-0949 and 888-381-0956. Mine pretty much said the same as all of the ones listed above. I did not respond and knowing my mother also has accounts with the same bank listed and letting her know. Mine however doesn’t have any sort of business address listed. I am also going to post this on my facebook to let others be aware of the scam.
Brendan –
Victim Location 29414
Type of a scam Debt Collections
Just read the letter I don’t owe anyone any $$
Steven –
Received a letter with no address and a call back number of 844-832-3907. I have a credit monitoring service and there are no collections on my accounts and the amount they listed way too high. We pay off our cards each month. I advise anyone who receives this to ignore it and/or report it.
Wendy –
Scammer’s phone 866.987.1912
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Postal mail
There is no address on the letter! Not send as first class! Not even the amount of debt is correct! I own all the credit cards they claim. It’s just to catch new business. Be smart don’t answer to this shameful company. Anyways, important mail always comes FIRST CLASS.
Brandi –
Letter mailed to me from the Negotiations Department stating they settled accounts with: Bank of America, Citibank, JP Morgan Chase, Wells Fargo, American Express, Capitol One, Discover, HSBC, Target, GE Money. If I do not respond within 10 days minimum monthly payment will accrue interest on unsecured balances at an unreasonable rate.
The letter has no return address and gave me reference number to refer when calling. This is a scam! Do Not Respond to this letter!
Teresa –
Victim Location 55125
Type of a scam Bank/Credit Card Company Imposter Scam
Request you to call their office within 10 days receiving the notice for your credit accounts they list credit accounts of Bank of America Citibank JPMorgan Chase Wells Fargo American Express capital one discover HSBC Target GE money they say that failure to respond and making minimum payments will result in interest occurring on your unsecured credit balances at an unreasonable rate. they say that there are business operation hours on Monday through Friday from 9:00 a.m. to 9:00 p.m. Saturday from 9:00 a.m. to 4:00 they also state that their telephone number to where they can be reached is 888-304-0480 or 888-838-1644 they also gave me a notice number which is RDA8-42740 and the notice was dated 4/16/2020. because there is no other contact information on the envelope or the letter itself I am deeming it to be a scam and would like everyone to be aware of it. I believe it is a company that is requesting individuals attention to get them to help clean up their credit assuming that they had bad credit. I almost gave them a call because I was concerned because I noticed several of my credit cards listed.
Leslie –
I got the same letter in the mail today with no return address but the number to call is 888-381-0951. I’m shredding it already. I definitely know this has to be a scam. I have never before received anything like this and I advise calling any credit card for any of these companies to alert them in regard to this.
Candace –
Got a letter in the mail asking me to call this number to renegotiate credit card debt with Discover card, Wells Fargo, Bank of America and other credit card institutions. This number was listed in the letter. There was no return
address on the envelope and no name at the bottom of the letter. There was no return address listed in the letter. Just this phone # to call 888-854-3221.
Lauren –
Got it for the 2nd time now.
Got the previous letter few months back.
Wrong balance mentioned.
Knew it was a scam right away.
Did not respond.
Tony –
Victim Location 42223
Type of a scam Debt Collections
There was no letter on the letter just a ***Failure to Respond and making your minimum payment will likely result in interest accruing on your unsecured credit balances at an unreasonable rate. and having ten day to respond to avoid unnecessary delays in processing your request. doesn’t give a amount owe just a set creditor balances and set settlement amount. But doesn’t have any info on who it could be from.
Rachel –
Scammer’s phone 8003718982
Country United States
Type of a scam Credit Repair/Debt Relief
Initial means of contact Postal mail
Received letter with no return address or business name. The letter claims that a firm has settled accounts with: Bank of America, Citibank, JP Morgan Chase, as well as several other creditors, including Target of all things. It states should I fail to respond within 10 days that my accounts “will likely result in interest accruing at… an unreasonable rate.”
Stephanie –
Victim Location 22901
Type of a scam Credit Repair/Debt Relief
Letter arrived with no return address or clear designated company. Only provided estimate of my debt and payoff (not correct), an 888 number that is not listed to any company and a “notice number” starting with CSVA.
This is a solicitation to get me to pay into a program to reduce my debt. They claim to be able to negotiate significantly lower interest rates with my credit card issuers but I need to pay them a fee first. This is similar to the robocalls FTC has warnings about.
Kendra –
Victim Location 90007
Type of a scam Phishing
Says credit settlement no return address only a phone number says they’re a firm they’ve settled accounts with these big companies also includes target HSBC ge money you maybe entitled to a settlement of your outstanding balance respond with in 10days of the notice also has confidential document five yrs imprisonment and us code no ending hours of operation and a reference number
Wendy –
Victim Location 54956
Type of a scam Credit Repair/Debt Relief
Attention:
Credit Settlement
Please contact our offices at 888-611-3646 within 10 days of receiving this notice regarding the adjustment of your credit accounts. This is our second attempt to contact you.
Our firm has recently settled accounts with Bank of America, Citibank, JP Morgan Chase, Wells Fargo, American Express, Capital One, Discover, HSBC, Target, GE Money. If you have an account with these or other Lenders, you may be entitled to a settlement of your outstanding balance.
**Failure to Respond**
Failure to respond and making your minimum monthly payments will likely result in interest accruing on your unsecured credit balances at an unreasonable rate. ( In addition, penalties may accrue in the event of unpaid obligations.)
In order to determine the feasibility of an adjustment to your outstanding balances it is important for you to contact our firm with in 10 days of receiving this notice to avoid unnecessary delays in processing your request.
SCAM^^^^^^^SCAM^^^^^^SCAM^^^^^SCAM BEWARE!!!!
Tonya –
Victim Location 54935
Type of a scam Credit Repair/Debt Relief
This group keeps sending credit settlement letters
Maurice –
Victim Location 36801
Type of a scam Credit Repair/Debt Relief
Received letter in mailbox. Envelope had no stamping indicating that it processed through postal service!
Marie –
Victim Location 78132
Type of a scam Credit Repair/Debt Relief
Received an unmarked mail piece. Did not attempt to contact them and tossed the letter. Indicated a settlement with several banks to renegotiate debt and change payment amounts. Directed to respond within 10 days to 888-611-3936.
Heidi –
Victim Location 75771
Type of a scam Credit Cards
Received a letter urging me to contact them within 10 days of receiving the letter because their “firm” had recently settled. Credit Card companies have settled for adjusting the rate.
Melody –
Victim Location 53204
Type of a scam Credit Cards
Received letter dated September 25, 2018, dated September 24, 2018, asked that I call then within 10 days regarding the adjustments of my credit accounts. They claimed to have settled accounts with Bank America, Citibank, jp Morgan chase, Wells Fargo, American Express, Capital One, Discover, HSBC, Target, GE Money. I did not call them back and have no intention to do so. I did call one of the credit companies listed, and they said that they did not have anything to do with this letter. They advised me to contact the ScamPulse.com or my local Police Department.
Ivan –
Victim Location 78257
Type of a scam Credit Repair/Debt Relief
I received a letter by Postal mail basically indicating the following:
“Please contact our offices at 888-611-3936 within 10 days of receiving notice regarding the adjustment of your credit accounts. This is our second attempt to contact you. Our firm recently settled accounts with Bank of America, Citibank, JP Morgan chase, Wells, Fargo, American Express, Capital One, Discover, HBC, Target, GE Mooney. If you have any accounts with these or other Lenders, you may be entitled to a settlement of your outstanding bwalance. Failure to respond and making minimum monthly payments will likely result in interest accruing on your unsecured credit balances at an unreasonable rate. In addition, penalties may accrue in the event of unpaid obligations…..” (see attached letter)
The letterhead has the following address information: Negotiations Department, 816 E. Shields Ave, Fresno, CA 93706
I verified the address, the address at 816 E. Shields is an empty Thrift Center Rental Bldg with a zip code 93704 not 93706. Another search with the 93706 zip code revealed: 816 East Florence Avenue, Fresno, CA 93706.
I was not a victim. I did not call nor respond to this letter however the sender obviously is hoping someone will act upon it and comply with their demands. Hope this serves as a warning for anyone who receives these types of letters DO NOT RESPOND.
Thank you,
Arthur –
Victim Location 99508
Type of a scam Debt Collections
Over the past several weeks, I’ve received many unsolicited correspodence. They carry a huge check, that i need only cash to activate a loan. Or offers to consolidate my debt. Also, unsolicited. Two days ago i received a professional looking letter. It was from the Negotiations Department, regarding Credit settlement. It basically gave a list of credit card companies, mine among them. It stated that my debt was being consolidated, and i needed to call them immediately, to come to payment terms. I immediately called my credit card company to verify my standing. They said that my accounts were in good standing. They recommended i contact the BBB.
Kellie –
Victim Location 53129
Type of a scam Debt Collections
Please note: The letter doesn’t list a company name at all, and says just “sincerely, “Client Negotiations Department” with a phone of 800-225-6114. When I called it the phone was answered “Debt Rid.” A guy told me they are located in Boca Raton FL but refer all people to Helbing Law Group and Eric Helbing, lawyer in Pennsylvania. Helbing will then supposedly refer you to the proper law firm in your area and state. This is for DEBT RELIEF. Of course, when I asked for the address of Debt Rid I was told “I won’t give that out.” When I asked why and pointed out it is a company doing business with the public, and if you want me as a consumer to use your company…..how could you not provide me an address?!!! He replied, “due to the state of the world and the way things are it’s just best I don’t give out the address.” He told me twice I could go to their website – debtrid.com and I asked if the address is on there. He said he doesn’t know!!! well, it’s not – surprise surprise. In checking the URL info….it’s a PRIVATE REGISTRATION. Um, what a scam. And not transparent at all.
Same letter on 6/17/21. The contact number on mine was 800-983-4057. So many numbers for the same letter. Filed it under shred file.
Thank you 100 times over Kathy! I received the very same letter(same phone # too!! Stupid is a stupid does!!) It was dated 11/24/21.
Queried about it’s validity and say your answer. Both letter match so I very grreatful!
I keep receiving these letters is there a way to get them to stop? Can I request the post office to return to sender or destroy?
Received this letter I knew it was a scam right away! No return address on letter head, no website to refer to. The evelope is blank. Just a random 800 number.
Credit cards that the letter refers to Citibank, JP Morgan Chase, Wells Fargo, American Express, Capital One, Discover, HSBC, Target, GE Money. Any of the cards that we have that are listed on this letter are paid off and others we never had.
This letter scream Scam! Can’t even RTS due to NO return address on the envelope.
I have reported this to the BBB. I advise everyone else do the same.
This business is a total scam. First and foremost the most important thing to remember is that if you’re making all your revolving account payments on time, you will never receive a letter from a debt collector. Even if you miss a payment or two, it takes quite some time before the financial institution sells your debt to a collector in order for them to write it off.
This Negotiations Department business entity from I’ve seen has had multiple variants of this business opened in the past. This one located in Richardson, Texas seems to be the latest version.
Like all other past complaints listed for this business on BBB, I received a letter (dated 12/24/21) telling me I have 10 days to respond to the letter. It also stated it acquired accounts of JP Chase, Wells Fargo, Citibank, Bank of America, Discover, Capital One, GE Money and HSBC…some of which I do have revolving account s with.
The letter included a phone number to call back (I never called) to make payment arrangements on various outstanding revolving debts. The bottom of the letter showed what appeared to be my current revolving account debt and the amount they claim they could reduce it to, about 50%.
Like I said, I didn’t call and never will. My revolving accounts are always paid on time and never had been late. I guess the most disturbing thing for me is that my credit reports have been frozen for well over 10 years since my state had a state wide credit breach back in 2008 – 2009. So how this business managed to get their hands on my credit history when a freeze is supposed to keep unauthorized individuals from accessing that information and using it for their own nefarious means is quite concerning to me.
Best thing you can do if you know your revolving accounts are in good standing is just shred the letter and ignore their threats/offer to help. Don’t get scammed and sucked in by this company.
Prepaid postage Permit #787 Presort standard. Bollingbrook, IL. Postal police run these jerks down and arrest the whole lot. Have everyone they paid this letter paid $1,000.00 until they NO MONEY left at all. Then we can send them collection letters!
I fell for this like a idiot and now they have all my info, not sure what to do.
Same letter as everyone else. The number listed on mine was 800 381 4598 Figured I’d google search it anyway and found this. They’ve been going at it for a while now. This was received 2/11/22.
I received this letter today as well. I looked up the First class mail permit number 1935 and it seems they send out scam letters for student loans too. Be careful everyone!
Just got the same letter.
No company name, no address? SHRED!
Any semi-reputable company will at least give a company name.