I had the same issue with the trial, and then later charged $39.90.
I called to cancel, the man helped me get a lower rate of $12.99 Days later, I’m charged the $39.90. I call someone and I tell her about it, she says I was not charged the 39.90 but I definitely was. She called the company “my rent to own” and “credit genius360”… I think it’s a scam pretty much. Hope I’m not charged again.
Victim Location 92401
Total money lost $39.90
Type of a scam Credit Repair/Debt Relief
I completed an offer on a game app to collect a reward. It asked me to sign up on this website with credit/debit card info and pay $1. After one month if you don’t cancel it will bill you $39.90. When I tried to go back to cancel, I couldn’t find it. It charged my debit card the $39.90 from a source called My Credit Observer. I was very upset because I couldn’t cancel and it still charged me.
You were given the option of cancelling the membership AT ANY TIME. I just now spoke to Alonzo with mycreditobserver.com who was exceedingly polite and professional and, after a sales pitch, he immediately gave me my confirmation number. You were given an option at the time you signed up for this, which was to cancel anytime before the day the option told you the $39.90 would kick in. Call back the company. Give them a chance. And, quit giving bad, false reviews.