Victim Location 30906
Type of a scam Tech Support
They call you pretending they
Microsoft and say u due to pay
$650 or they canceling ur plan etc
And hang up
And a man ant woman
They sound like they Indian or sumthing please be careful
Victim Location 31750
Type of a scam Tech Support
A man called saying he was from Microsoft and that they were going to refund for a service in the amount of $499. Asked that I go to my computer. I told him it was a scam and he hung up.
Victim Location 77708
Type of a scam Tech Support
A guy called me from Iran stating my soft ware has been compromised. You go to Walmart get 8, $100.00 itune cards. He will stay on the phone with me while I go there and he will give me instruction on what to do next, once I get there. That didn’t sound right so, i call the BBB, to make sure.
Victim Location 77707
Type of a scam Phishing
Travis call me stating my computer has a lot of viruses on it. My computer has never been updated and he wanted to update my computer. He wanted me pay $400 to clean up my systems and he could clean it up every year for me. He wanted me give him my password to get in my computer. I told him he could be hacker, I’m not giving you that information. He then to d me which buttons to push on my computer, which i did and he got remote access to my computer. Now he’s got control of my computer.
Victim Location 98208
Type of a scam Phishing
Agent called me advising me that my Microsoft account has been compromised and the account has been shut down. I WAS TO CONTACT THEM FOR SUPPORT.
Victim Location 98802
Total money lost $500
Type of a scam Tech Support
Scammer originally put a warning on my computer that it had been hacked, and that they had Microsoft Techs standing by to assist. When I called, they "took control" of my computer manually and "fixed" the problem after I gave them $199 on my credit card. When I called Microsoft later, they said I had been scammed. This was last summer. Today I received a call from 800-784-7311 saying that they had been ordered to return the money. They wanted me to get on my computer, and I said no, just send me a check. He wanted my banking information in order to return the money. I refused both the request to get on my computer and to give banking information. Last summer in order to fix my computer I had to have an actual tech do this, and it cost me about $300. I also had to cancel my credit card and get a new one. A costly mistake that I don’t want others to have to make.
Victim Location 79072
Type of a scam Tech Support
I first began receiving phone calls and multiple messages from caller id 408-606-5775 claiming that there was a problem with my Apple iCloud account. I was instructed to call back so that Tech Support could help troubleshoot and repair the problem. These calls were made to landlines and not a cell phone. I placed the number in my blocked number list but the voicemail is still recorded multiple times a day.
Now I’ve begun receiving calls from caller id 888-595-0999 claiming to be Microsoft Security Department and they are getting suspicious activity running on your network and computer firewall security has been breached due to foreign activity we recommend to you please do not access your any personal information such as banking shopping or any financial informations on your computer if you want to talk to Microsoft Online technician press 9 to get it fixed or to call back later you can dial 120-972-7477 extension 7 thank you.
Victim Location 94070
Type of a scam Phishing
While browsing the internet, a pop-up browser tab appears along with an alert sound (two rapid horns repeating). The audio says to call Microsoft right away because a virus has been detected that might be collecting my personal info, including credit card info. If I don’t call immediately, the computer might be forced to go into lockdown mode and I will not be able to access my computer. I’m supposed to call to have MS tech support walk me through removing the virus.
Victim Location 97301
Type of a scam Phishing
Pop-up. Fake Microsoft alert stating someone is trying to steal bank info.
Victim Location 99224
Type of a scam Debt Collections
Automated message from"Microsoft" about calling back the number to settle a compromised account. When you call the number back you get the same guy claiming they owe you $200 but in order to claim it you need to renew your account for $500. Total scam. Even if it sounded legit, which it doesn’t, the guy is very unprofessional and will cuss you out if you ask to be removed from their "call list". I continue getting calls from this number
Victim Location 90609
Type of a scam Phishing
Was told that I was getting outlook support and instead given European Xbox support. Not USA Outlook support. I don’t believe this is real Microsoft Outlook support.
FAKE SUPPORT
See disclaimer in email.
EU Customers only: The European Commission provides an online dispute resolution platform, which can be accessed here: http://ec.europa.eu/consumers/odr/. More information on this is available here: https://www.microsoft.com/en-us/legal/arbitration/EU-ODR.aspx
Victim Location 77002
Type of a scam Tech Support
Rose
Rose
Welcome to Microsoft Office Support.
This is Rose.
Could you please explain the issue so that I can assist you better?
You (change name)
i’m trying to uninstall microsoft visio professional from my system, it was already installed and I don’t use/have never used it. When I go to uninstall it gives me an error "couldn’t stream office" with an error code
I will be glad to assist you with the issue.
May I know whether you are facing this issue with the same computer from which you are online with me now?
You (change name)
yes the same computer
Okay, please let me know if you made any software or hardware change in your system recently.
You (change name)
hardware, no. software, a few
I understand the issue and I will surely fix the issue for you.
Before we proceed, please provide me your full name and email address so that we can get back to you in case if you get disconnected in between the chat session.
You (change name)
xxxxxx [email protected]
Thank you for all the information.
In order to understand the issue better and to resolve them for you, we need to remote into your computer.
May I go ahead and proceed with the remote access?
You (change name)
well i didn’t expect to be in a chat right now, so not sure if it’s a good time to do this.
We are support vendors of Microsoft Products and you are connected to department handling Microsoft Office issues.
And my ID is 8688.
You (change name)
<span title="https://www.bbb.org/sacramento/news-events/consumer-tips/2016/05/everything-you-need-to-know-about-the-microsoft-support-scam/
https://www.bbb.org/sacramento/news-events/consumer-tips/2016/05/everything-you-…⇄ />
You (change name)
this webwite isn’t secure, that’s a problem
You (change name)
it says up in the address window
You (change name)
so if you wanted to access my computer is should be secure connection
The connection is established using secure team viewer access.
In addition, you will be able to see every step that I do on your computer and you can override me at any time.
You (change name)
what is secure team viewer access?
https://dl.tvcdn.de/download/version_8x/TeamViewerQS.exe
This is the team viewer applet link and once you download and run team viewer you will receive an ID and password.
You (change name)
where are you located?
We are located at Los Angeles CA
You (change name)
i just opened a microsoft support pngage after a search online. The site is secure and the pages look nothing like this one. I’m disconnecting as well as reporting this incident to various agencies.
Thank you for contacting us.
Type here and press enter..
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Victim Location 34771
Type of a scam Tech Support
Telling me they were from Microsoft and I was having troubles with my computer. When I refused they called back with a different number 330-296-7777 and gave me the same speech and swore that they had never called before
Victim Location 98006
Type of a scam Tech Support
I received a call every day for the last 2 weeks. They ask me to log on to my computer and to let them remote control my desktop by using the windows button.
Victim Location 83854
Type of a scam Tech Support
I keep getting messages from Microsoft saying my license is expired and to call: 1-844-661-5443
Victim Location 83701
Type of a scam Tech Support
"Microsoft" called me saying my Operating System license has expired and I need to pay them to renew it. They said if I didn’t, they would cancel my agreement, but I have never heard of anything like this.
Victim Location 31901
Type of a scam Tech Support
Website pulled up on my computer stating if I didn’t call this number that my computer was going to be dead. That I was hacked and my information would get spread on the internet. I would need to give this # a call #844 326 3137. I closed the site and my computer didn’t die.
Victim Location 97401
Type of a scam Tech Support
the below is placed over my desktop screen without warning or request. There is a audio that repeats over and over and you cannot stop it unless you turn off your computer.
Victim Location 94044
Type of a scam Tech Support
While using the internet, a pop up window appeared along with a voice that said bank and credit card information was at risk and that I should call a toll free number or the computer was going to shut down. I called the number and spoke to someone who identified themselves as working for Microsoft Tech Support. They asked to access my computer to look for foreign activity. I asked them ‘how do I know this isn’t a scam?’ and they said they understood my concerns and that they work for Microsoft. They asked me what security program I was using () and showed that if was not compatible with my operating system, and recommended that I purchase another security software that would scan my wireless network and include a 5 year warranty on my computer. They asked for my credit card information and produced a receipt. They started a program to clean up my computer and said they would call me back in 45 minutes to an hour. When they called back, a representative gave me a case ID number and password, and gave a phone number for me to call if I had any additional problems. They sent me an email to authorize a charge on my credit card for the new security software and asked me to open my email to access it.
Victim Location 23669
Type of a scam Tech Support
Received this call today were he said his name was John Wilson but he had a very heavy accent. So I knew that was a lie from the get go. Next I asked for his id# from his windows badge and he said don’t worry about it I’m from Microsoft I’m trying to help you know open up your computer so we can fix this. Next I told him one moment so I could contact Microsoft from my other phone and then pretend to be on the phone with Microsoft and asked for his call back number and he hung up
Victim Location 68503
Type of a scam Tech Support
A popup came on my computer purportedly from Microsoft that they had detected a virus on my computer and I was to call a telephone number ( Sorry I did not copy it.) to have them remove it. If I closed the popup without calling, my computer would lock up. I could not get out of the site by clicking the close so I closed the browser to disconnect.
Victim Location 83201
Type of a scam Tech Support
"Microsoft" called telling me my Windows 10 expired and that I needed to renew and buy again or my computer would stop working. I asked my grandson and he told me it was a scam.
Victim Location 59701
Type of a scam Tech Support
Popped up on Chrome with scary screens from Microsoft to not close window and that all personal and financial info was being taken and that you should call this number, 1-888-586-8499 immediately to fix the issue. I closed the browser and ran Avast and Malware Bytes several times and detected 16 threats in Malware Bytes. Quaranteed all. Suggest using Ctrl+Alt+Del to open Task Manager and close browser that way.
Victim Location 99208
Type of a scam Tech Support
It was a recording on the phone that said this was an emergency. My license key on my Microsoft products on my windows program was expiring and I must call them right away. I did not call them back because I checked with someone at Office Depot who knows about scams and he said it was a scam.
Victim Location 31201
Type of a scam Tech Support
Received pop-up message on computer stating it had been hacked with malicious content. Called the number on the message and spoke with Travis & Kevin who said they were with Microsoft. They gained access to computer, and then wanted me to pay for a 3 year security plan.
Victim Location 98366
Type of a scam Tech Support
This is not Microsoft. I wrote a longer message, but I. had difficulty with Recaptcha. I had removed Aviva within one week when I had difficulty printing, then did print, and reinstalled Aviva. But since this message came, selecting Aviva and scan has not removed this message, it interfered with its audio ( the unwanted message had a voice, that is). I do not yet know if I have lost money
Victim Location 95124
Type of a scam Tech Support
Person called my personal mobile phone and stated that my Microsoft windows license had expired.
I asked on what computer – he said my personal one…
I don’t have a personal computer (my laptop is a company issued one)
Stated I don’t have a personal computer
Caller hung up
Victim Location 99004
Type of a scam Tech Support
Pop up showed up and warned me I had to call the tool free number to seal with an infection.
Victim Location 97865
Type of a scam Tech Support
I received a call stating that the company is Microsoft and asked me to type in numbers on my computer so they were able to fix the virus. I did that and then they asked for 250.00. I hung up the phone and turned off my computer. When I went to turn the computer back on and its frozen. It seems like they hijacked my computer. I am going to take my computer to a local computer repair place to fix.
Victim Location 83642
Type of a scam Tech Support
"I’m calling about your computer", no indication where they were calling from. They keep calling and I am tired of the bologna.
I cannot understand what they are saying because of the accent.
Victim Location 83646
Type of a scam Tech Support
while browsing the internet a message appears on the webbrowser that your computer is infected, do not shut down your computer or disconnect it or valuable data could be lost. call Microsoft help line to stop this threat. giving you the phone number 1-844-700-0139 in which a person will as what the problem is and appear to be a Microsoft representative. they will guide you to a citrix page in which you give them permission to see your screen to fix the issue. they then show you that you have firewalls disabled and are susceptible to viruses. after showing you all of these vulnerabilities these offer to fix the problem for a fee.
Victim Location 30906
Type of a scam Tech Support
said emergency, Microsoft license expiring call immediately. I hung up before writing down the number to call. 800-608-4702
Victim Location 30204
Type of a scam Tech Support
Called all hours of the night trying to tell me I need to go in front of my computer as there is a problem they need to assist me with repairing.
Victim Location 60554
Type of a scam Tech Support
Recorded "Emergency" message to notify me that my Microsoft windows license was about to expire & invite me to call and give them money to solve the problem.
Type of a scam Tech Support
I clicked on an ad on Facebook in the right hand ads re trump divorce and a verbal warning scam said that my computer passwords have just been stolen and I should contact Microsoft by clicking the page or calling their toll free number which they conveniently provided. I did not, I shut off my computer. I restarted and checked the actual microsoft contact numbers which were of course, different. No damage all better, but I am getting quite annoyed with the amount of false ads on facebook.
Victim Location 83814
Type of a scam Tech Support
On Oct. 3,2016 and again on Oct.4,2016 I was contacted by phone . The fellow spoke with an Indian accentand informed me my computer had a virus. I told him that was *** and hung up on him. The next day a person with the same accent from the same number called to say they were from Windows to inform me my computer had a virus.
This time I said, "This is a scam, I have your number and am reporting this to ScamPulse.com and anyone else with authority to investigate scams." again I hung up.
Victim Location 44001
Type of a scam Tech Support
I keep getting calls from this number claiming to be from Microsoft. I know its a scam and told the caller, but they continue calling. I also do no own a computer . They want to troubleshoot my computer, they claim detecting a problem exist.