Victim Location 32547
Total money lost $300
Type of a scam Online Purchase
In Jan/Feb I ordered my "free" bottle of Ketogeniks Keto only pay shipping. After reading that every shark tank member wanted in on this because it’s such an amazing product I went ahead and trusted this site thinking they wouldn’t put their name on a scam. Of course they also threw in a bottle of keto detox for free also just pay shipping. I TRIPLE CHECKED THIS AD AND NOWHERE DOES IT SAY IT KEEPS PULLING MONEY FROM YOUR ACCOUNT!!! I have already been tricked this way before so I knew to really really check for it this time and read the fine print. So far they keep hitting my account for 89.82 a bottle. So that’s $180 a month, for 2 months!! I have tried reaching them but it says their website is not found and no one answers the 1(866) number!! I need them to stop hitting my bank account and refund my money. If they continue to STEAL my hard earned money I will have to seek legal action. This is fraud and theft.
Victim Location 02874
Total money lost $179.66
Type of a scam Online Purchase
I responded to an offer for a free trial for Ketogeniks Keto and Ketogeniks Detox. The initial charge was for $6.82 and $6.84 for a one month trial. My credit card was charged for the full price of both products only 2 weeks later, $89.82 and $89.84 without notification. Without any further orders placed, I was mailed a second bottle of product and charged an additional $89.82. The company shows up on my credit card statement as Greenlifedetox.com with phone number 888-572-3935. Ketogeniks Keto by name can only be found as a FaceBook page. When I called customer service I was told that I could return the recent shipment, if it was unopended, and return instructions were emailed to me. He was kind enough to "waive" the restocking fee. How generous. I was told I would have a $40 refund processed today but the additional $40.82 could not be refunded until the product was returned, and then it would take 7-10 days to process. When I inquired about the previous two $89+ charges, I was told that that could not be refunded as the 30 trial period had ended. He was thoughtful enough to cancel my account without me asking.
Victim Location 92627
Total money lost $89.94
Type of a scam Online Purchase
They promise a 4 week trial of their product of a keto pill for @6.84 only to scam you into purchasing another detox pill at the time foran additional $6.82, then they charge you after ONLY 2 weeks of having the product. When you call their number to cancel, it claims all lines are busy and you can wait on hold or press "1" to leave a message. Either way, there is no way to contact a live person. If you wait on hold, the phone line goes dead after a few minutes. If you press "1" to leave a message, the phone line goes dead and you aren’t able to leave a message. I’ve called numerous times and all times of day only to yield the same results. I’ve had to cancel my devit card and report them as a fraudulent charge before they responded claiming they received my cancellation when there was never a way to contact them initially until all of a sudden, they can’t bill my card.
Victim Location 78704
Total money lost $270
Type of a scam Online Purchase
This company is a SCAM. I purchased a "sale" advertised on Instagram for weight loss for a total of $13. Within one month, I was charged $89 a total of three additional times. Apparently, the fine print "states" that if you don’t cancel before 14 days, you have joined the "subscription" service. I called to report this today to the company, and the best they could do is to refund me a total of $100 (of the $270 I was erroneously charged).
I am livid and cannot believe this company is still in business.