Victim Location 55118
Total money lost $900
Type of a scam Online Purchase
Feb 24, 2017 17:20 Computer lockup with popup stating computer infected with trojan. Must call number immediately to resolve. Microsoft in the instructions. Upon call told they need remote access to computer to diagnose. Work for microsoft as outsource technician. You need at least "level 5" technician to fix. Can fix this $299.99 and offer protection [$399.99- 1yr/ 599.99- 2yr/ 3 yr.] for additional sums of money. "This is credible service, put me on with microsoft network administrator – 3 way calling – they will say it is credible – ask for Abby Ext. 1012". "If they say not credible will refund your money". After credit card authorized and computer access being told call us toll free. Don’t need AVG, don’t call microsoft. Contacted US Bank visa credit reported fraud. Feb 25, 2017 Contacted microsoft Case # 1376055132 they say it’s scam. Reported to FBI cybercrime web and over telephone. When computer disconnected from cable received immediate call telling me not to call anyone except them -614-776-0136.