Victim Location 99208
Type of a scam Phishing
Received an email with the subject title: We implore you refund your customer manually, Your account will be lost if you ignore this message. The email looked like something from our Credit Card processor, ***, but it was an odd email address and the link was not correct and asked us for all of our log in information.
Victim Location 32301
Total money lost $20,000
Type of a scam Business Email Compromise
They pretended to be customer service for Cash App, but in order to help me get another party paid they made purchase $20,000 in gift cards and then promised a refund.
Victim Location 37214
Type of a scam Fake Invoice/Supplier Bill
Hello,
We’re reaching out to let you know that your account will be debited in the amount of $260.75. Please visit your dashboard to see a detailed description of the charge.
deposits page
The funds will be withdrawn within one to two business days.
If you have questions about this withdrawal, please visit our Support Center for more information.
Victim Location 77389
Total money lost $1,007
Type of a scam Tech Support
I called what I thought was Cash App customer support and they completely cleaned out and hacked my account! I have no way of contacting their real customer service. I emailed them, I called the banks they are affiliated with but NO ONE IS HELPING ME! ALL OF MY MONEY WAS STOLEN I MEAN EVERY SINGLE PENNY!! I AM LOSING EVERYTHING! I LITERALLY NEED HELP NOOOOOWWW!!
Victim Location 28405
Total money lost $696
Type of a scam Credit Cards
PLEASE BE ADVISED MY ACCOUNT WAS HACKED WTH CASH APP AND MY CHECKING ACCT WAS HACKED AS WELL I HAVE NOTIFIED MY BANK AND THEY SAID THAT YOU ARE RESPONSIBLE FO REPLACING MY FUNDS BACK IN TO THE CASH APP THAT I SET UP WITH YOU WEB SITE YOU CAN LOOK AT MY ACCT AND SEE ALL OF THE ACTIVITY ON 02/07/2019. PLEASE SEND ME THE FULL ADDRESS FOR YOUR COMPANY AND PHONE NUMBER SO FURTHER ACTION CAN BE TAKEN WITH THE ScamPulse.com AND CONSUMER AFFAIRS.
THE QUESTIONS THAT YOU SENT TO ME HAVE THE ANSWERS BELOW.
How many devices have you used to access your Cash App? 1
Provide the make and model of each device: *** *** Verify which in-app and device security features were active for each device (respond with a yes or no to each item).
Passcode or Touch ID to authorize every Cash payment: ***
Push Notifications for transactions: ***
Device unlock passcode, Touch ID, or additional login security measures: ***
Provide the date/time of your last login, prior to any claimed unauthorized activity? *** *** ** *** *** ***
Was there a balance in your Cash App before the unauthorized activity took place?
If yes, please provide the last known balance: $***
What was the last transaction you sent or received prior to noticing the unauthorized activity? *** ** *** *** *** ** ***For each unauthorized transaction, provide;
Date ***Dollar amount *** *** *** AND $***
Recipient or merchant: *** *** ** *** *** ***
List any unauthorized changes to your account, such as a change in the phone, email, or PIN.
Have you recently communicated with anyone regarding your Cash App account? Select all applicable options:
Phone call *** *** *** *** Social Media
Text
Other, please explain: CALLED THE NUMBER THEY RESPONDED CASH APP AND TOLD ME TO GO TO MY GOOGLE APP STORE AND DOWNLOAD QUICK SUPPORT AND THEY WENT IN TO CASH APP AND TOOK ALL OF MY MONEY, CREDITS, ETC…. TOTALING $696
What dates did the communication take place? *** Provide full details of each communication: THEY INDICATED THAT THEY WERE TRYING TO HELP ME LOAD MY DEBIT CARD BECAUSE I WAS GETTING INVALID ZIP CODE. I WENT ON YOUR CASH APP FOR CUSTOMER SUPPORT ON THURSDAY AND YOU ARE JUST GETTING BACK WITH ME. PLEASE PROVIDE ME A VALID PHONE NUMBER AND ADDRESS SO I CAN REPORT THIS TO THE ScamPulse.com AND CONSUMER AFFAIRS AT ONCE!
Victim Location 28405
Type of a scam Credit Cards
i was having problems loading my debit card zip code. so i dialed the number i found online 430-231-1472. they answer the phone as cash app support. they told me to go to the app store on my phone the Quick support and they remoted in my phone to look at the cash app they then stole funds from my cash app $396, $50, $50, and $200 (out of my cash app) $50 was taken out of my bank acct and they continue to try and withdraw but it is now in non sufficient status. I went to the web site to customer support and sent message on Thursday but the cash app support never responded.
Victim Location 32579
Total money lost $6,660
Type of a scam Counterfeit Product
I used this company to send money to a individual. They rejected the transfer and amount was declined. They then attempted 8 more times all declined then 5 attempts at a lower amount also declined. They said it was for safety measures. They refuse to remove it from my pending bank account. When called they wanted goggle play cards, then ITunes cards,then a attorney fee. Total after all their false attempts to get money from my account and they received 1500.00 in iTunes cards and 4100.00 from my account then wanted 660.00 in attorney fees only by iTunes cards.
As of this date I have not received my money back for the illegal withdraw from my account and the fraud for the iTunes cards . I have filed a police report and my bank can’t do anything until they post the amounts pending and Cash.App will not withdraw the attempts to get money. I have text reflecting the denial of funds to transfer and they kept trying to get money for 8 times. Was told if I did not pay the 660.00 they would not refund any of my money. This company is a fraud and a scam. They attempt to take funds even after declined and holding your personal funds in a no win status and demanding more money to clear it up with no intention of correcting their mistake or refunding your money
Type of a scam Phishing
Received an email stating that Square was going to withdraw money from my bank account.
"Hello User,
We’re reaching out to let you know that your bank account will be debited in the amount of $370.40. Please visit the deposits page on your dashboard to see a detailed description of the charge."
Of course the link to the "Deposits Page" was not a valid link to my Square Account.