Yolanda –
Victim Location 46032
Total money lost $459
Type of a scam Tech Support
I googled Epson printer customer support and came up with a fraudulent website http://www.printer-techsupport.com. I called their number and they transferred me to their "CISCO" specialist ("Jerry" at Impact PC Support). He said he had to access my computer. He said he needed to remove viruses. He claimed to have done so and charged me $459 for service plus lifetime support. He watched me enter my cc info. The following day I realized it was a scam, because genuine Epson support never refers to a "network specialist" and never asks to access my computer.