IBEX Reviews, Check IBEX Scam or Legit
Paul –

Victim Location 28314

Type of a scam Employment

They told me they saw my resume on Indeed and then I was told that I would be receiving packages and shipping them oversees because they can’t order from certain companies over there. I agreed then they called me and then I received an email later from my "manger" mila sanders and I did the job, but when it came time to get paid, they stopped communicating with me and locked me out of the system. This is my email from Mila below.

Welcome to SENDWARD Team!

My name is Mila Sanders and I am your personal manager.

I am here to guide you through your probation period. You will report directly to me via chat and email messaging.

I will assist you with any job-related concerns, questions, and situations you come across during this time.

My working hours are Monday through Friday, 9am – 5pm PACIFIC time.

Before you can begin processing orders, the accompanying things must be completed by the end of the day:

1. Please PRINT the training materials I have provided for you. Read all materials with care, and keep them easily accessible.

2. Enroll in our database and verify that we have all information correct in your account. I will provide you with your username, password and login link after the training materials.

3. Establish communication via the database chat network.

4. Schedule a phone call so we can go over any questions you might have not covered in the training materials, FAQ, and other documents provided.

So, here’s how today looks:

1. I’m sending over your training materials and additional need-to-know information. You will print these and read them all carefully.

2. I’m sending over your account details and login information. You enroll on our database and check all information on your profile for accuracy.

3. We trade messages inside the chat function in the database to set up proper communication channels.

4. We schedule a telephone conversation to cover any additional questions.

You probably have a lot of questions, but please wait until our telephone conversation to ask them. Many of your questions will be answered in the emails you will receive today.

Congrats on your new job! I’m really looking forward to working with you!

Mila Sanders

Sendward.com / Logistics Dept.

Phone 1 (toll-free): (800) 511-2319 ext. 305

Phone 2 (direct): (909) 829-5520

Email: [email protected]

Sendward.com – Leading at every turn.

Another Email(Larry)

We would like to extend our congratulations to you. HR reports that your phone interview went very well. As a result of this, we would like to formally make you an offer for the Logistics Manager position.

The last (and most important) step before starting your new job is to complete and submit the Employment Agreement.

The link to the form is below. Please use this link to download and print a copy of the Agreement.

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http://click.sendward.com/wf/click?upn=Ppd3T-2FMwMCzTOZPiBm6AW-2BTDW1VlDUAQwTYV0… />
It is very important that you complete all required sections of the Agreement and that you do so legibly. Any issues with incomplete or unreadable forms will delay this final step.

This may seem like a very fast process to you, but we have been doing this a long time and we have a very efficient and thorough application and hiring system in place. In addition, all new hires are initially brought on as probationary employees and stringent assessments and evaluations take place during this period in which we determine if an individual is a good fit for the job. If so, then the employee is offered a permanent position with the company.

The new hire probationary period lasts for a period of 30 days. During this time, while we are assessing your performance, you will also have an opportunity to assess the job and determine if it is a good fit for you.

Probationary employees are treated as sub-contractors during the probationary term and salary for this period is reported on a 1099-MISC form for tax purposes at the end of the year.

Any probationary employee who is brought on full-time will need to complete both a W-4 and an I-9 form for payroll and tax purposes.


Customer privacy is of utmost importance to us. For this reason, all prospective employees must submit to a background check. As part of this, we ask that you submit a photo of yourself holding a copy of your photo ID. The ID used must include your name and address as well.

If your address differs from the address you provided to us on the application and agreement, please submit one of the following with the correct address for verification: 1) utility bill 2) deed 3) lease.

The Employment Agreement can be submitted one of three ways. You may fax it to the fax number of the cover sheet of the Agreement or you can scan the document and email it to us. The email address is located on the cover sheet as well. The last option is Adobe Echo Sign. Choose whichever option works best for you.

The photograph can only be sent via email attachment. Fax copies are generally not clear enough to show the ID details.

Once the information is received on our end, the HR department will verify and check for completeness. Our security department will then conduct the required background check. After the check comes back and is proven clear, you will receive an email notifying you that everything has been approved.

It is not only the privacy of our customers that is important to us. We value our employees and take great measures to protect their information as well. If you have any reservations about sending your personal information to us, please feel free to black out your date of birth as an added precaution.


Once you have passed the background check and your Employment Agreement is accepted, the job offer is now locked in. You will receive a call from a member of our team who will act as your supervisor throughout your employment with us. This supervisor will act as your point person and they will explain the particulars of your job duties and you can direct any questions you have about the position to them.

It is important that you develop a good working relationship with your supervisor. Not only will they serve as your point person, but they will be the individual that will make the recommendation to management of your suitability for the permanent position. Seek out feedback from them about your performance especially during the first 30 days so you can get a sense of how well you are doing in your new position.

Welcome aboard and congratulations!

Sincerely yours,

Larry Wilborn

I have attached pictures of the system

Keith –

Victim Location 24256

Type of a scam Employment

This is the type of email that you will first receive…..Dear Name Here,

We would like to introduce ourselves. We are IBEX and we are the legal owner of Sendward on-line platform. Our business operates in the 3rd party global shipping industry. Additionally, we provide logistics solutions to businesses and individuals located throughout the world. Our company is considered a premier leader in the industry and our business has increased to the point where we need to hire additional support staff.

In particular, we need to fill several positions for Logistics Managers. While performing a search for qualified candidates, your name was among the list of individuals who would be a good match for this position.

It is important that applicants display reliability and trustworthiness. Customer privacy is of paramount concern in our business. Candidates should also be motivated and able to work with minimal supervision. We would like to extend an invitation to you to apply for one of these available openings.

Our company headquarters are located in Rancho Cucamonga, California, however, our Logistics Managers work from their own current locations. New hires are not required to relocate for the job. The position has a generous salary package and expense reimbursement account. There is a 401k plan available for our full-time, permanent employees.

If you are motivated, self-starter and you are interested in applying, click the link below for more information about the position and the application process.

Click here for job and application information.

Please review all the information in the link and feel free to contact us with any questions.

We recommend saving this e-mail even if you are not applying at this time. If you change your mind, please use the link and information provided to apply when you are ready. We will be happy to consider your application in the future.

It is our sincerest hope that you accept our invitation and we look forward to hearing from you.

Yours sincerely,

Kelvin Steger


HR Department

Then you will get a phone interview and it will go a day or so and you will get an email with the agreement between you and the company…it all goes well from start once you receive your offer of employment you will get more emails from your "supervisor" she or he will help you get started receiving packages and getting them turned back around to their location…the problem comes when it is time for them to pay you…they told me that there was a compromise with their bank account and that they couldn’t direct deposit my pay that it could be mailed so I agreed because those kinds of things can happen however the check that was supposedly mailed from the bank never came waited two weeks and still hasn’t arrived. Everyday I emailed the payroll department and a woman or at least in the email was a woman called Cindy Gasaway always responded but never would agree to a wire transfer or direct deposit told me that she couldn’t figure out why I had not received my pay that they couldn’t direct deposit because their system still wasn’t working. I don’t believe them. I have come to the conclusion that this is in no way legit. BEWARE!!!

Russell –

Victim Location 30331

Type of a scam Employment

Dear *** Guess who is the newest Logistics Manager at IBEX? That’s right, you are!

All the necessary documentation has been approved and security checks have come back clear.

The job offer is now official and formally locked in. In the next day or so, you will receive that exciting call from your new supervisor.

Your supervisor’s name is Mila Sanders and you can reach her at (800) 511-2319 ext. 305. Her direct email address is [email protected]

Take advantage of your supervisor’s experience and ask them any questions you may have about your new job. She is an invaluable resource for you.

Make sure to perform at your very best during this initial 30 days. Of course, we expect you to do your best throughout your employment with us, but the first 30 days is particularly critical for you. This time will be used by your supervisor to assess your abilities and appropriateness for the job. At the end of the probationary term, your supervisor will report to HR and senior management if you should be brought on in a permanent capacity.

Welcome to the team!

Yours sincerely,

Larry Wilborn


HR Department

Phone: (800) 511-2319 ext. 95

Fax: (800) 511-9236

Tyrone –

Victim Location 37642

Type of a scam Employment

I was contacted by Kelvin Steger in re 3rd party shipping position. I was hired as Logistics Manager. I was to receive packages and inspect then reship to customer. I immediately started researching. They do have a website where I did contact via email and confirmed Kelvin Steger was in HR. However, I could not find any information other than their website. I then checked BBB website to find any info about the company but the search brought up nothing. I decided to contact Rancho Cucamongaca Chamber of Commerce. Nothing. I was directed to contact Rancho Cucamongaca Business Licensing Division. They have no information on them AND their address is not a physical address as I was advised by the Business Licensing Division. When I contacted Sendward and asked them to provide me with their physical address and references to verify their legitimacy, they became very upset and advised that my employment with them was terminated. They claimed they was on BBB but when I advised them they was not brought up on my search they tried to belittle me. I then received an email a few hours later stating that was indeed on BBB. I decided to check again and it appears that they have attempted to out their name on the BBB website, however it does state it is under review. They claim they are IBEX and a 3rd party shipping company. I believe they are scammers trying to ship stolen goods. I have all emails, employment agreement saved.

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