Victim Location 30281
Total money lost $39.98
Type of a scam COVID-19
I typed the type of cartridges I was seeking into google search engine and the item came up for sale by this company through Walmart.com. They are a walmart seller. I ordered 2 boxes of 3M 6001 respirator cartridges, 2 cartridges per box. However, I now realize EIO.com charged me for one box, but $19.99 for each cartridge inside the box. The 2 cartrdiges are not to be sold seperately butthey were sold separately totalling $39.98 which I paid via Paypal on March 17, 2020. I got an email from Walmart.com stating to expect delivery at the latest 3/30/20. I thought that to be very long to wait for a supposedly "IN STOCK" item. Nevertheless, I waited and the item never came. Supposedly shipped via USPS, the tracking number is 9400110205974088878340, but it is "DLEAYED" at Torrance,CA USPS. Basically, it never left post office.I suspect my item was never shipped and EIO is not a legitimate business; and whoever is selling these items was actually exploiting covid19 issue and delays with USPS and probably assigning a postage number they had had delays with previously to not only my order every other online order. When I called the telephone numbers on their website, (877- 756-7346 ; 310- 533-5150) they never answer, but conveniently disconnect. When I sent an email to [email protected], I received a message from a "Denise T." stating, "Thank you for your order, and we apologize for the delay with the receipt of your item. This item was tendered to the carrier by our distribution center on March 19, however the tracking information has not been updated to show the current location of the item or when you should expect to receive it. We can either file a claim for the missing item and issue a refund for your order OR we can issue a replacement. Please let us know your preference." I requested a replacement. Then she responded, "We can send another but we are now out of stock and waiting for more. Is that ok?" I then responded, "I really feel that this item has always been out of stock and was therefore never shipped in the first place. Therefore, this wait has been unreasonable. Please cancel and refund. " She responded that a refund was issued but did not state the amount. I wrote back inquiring of the amount, but she did not respond. I later learned walmart issued refund for $19.99 regarding this matter. EIO never issued me a refund. I went online to Trustpilot write a review and saw that others have had similar experiences and complaints. This company is not legitimate and neither are the telephone numbers they provide. They are taking advantage of the fact that walmart is not available to take calls for I waited for a CSR well over one hour and no one came on the call so I hung up. Chat is almost nonexistent and I have not been able to report this illegal activity and request walmart investigate this thief of a seller and remove as a seller. I have contacted Torrance CA police but was directed to file report in Ga. But the officer did say that there used to be a business at the address for EIO but they have not been called to that adress in over three years. I reported this to Gov. Newsom as well. I just checked this business via CA Sec of State and Agent/President is Tachyon Von Gott with Entity #:C3181394. His/her 2008 personal Address: 22412 Normandie Ave, #A Torrance, CA 90502, and a JLRAYR Von Kalenian named in addition to T Von Gott on a Jan 2018 document with CA SOS