I had the same experience as everyone else here. Paid for VIP service, paid for expedited shipping and almost a month later I have no product or refund. Their customer service is rude and unhelpful and completely denies what they have said or done. It’s a total scam.
Ya I got one made for someone for Christmas. Paid all most a extra $20 to have it in 7 days. We are not 4 weeks later and noting they will not refund that ex money they offered me $3 fpr it said that is the best they can do.keep telling me its do to covid. When someone pays all most $20 for shipping they should be shipping fast shipment not snail mail with a .25 cent stamp. They steal your money and at a time likebtgis. But wjat do you expect for the Chinese. Never order from them its a rip off.
Scam. Ordered a puzzle for $40. Order never arrived. It has now been over 5 months since the order was placed. I have reached out to them over 4 times. They continue to evade my questions and offer vague information such as “COVID -19, wait 2 more weeks” i’ve now waited over 4 moths since the initial promised order date and they continue to tell me the same thing. SCAM. They have no legitimate contact information to report to BBB.
I ordered a puzzle on April 9, 2020 and still have not received my order. It is May 21, 2020. Their customer service is horrible. Just get auto reply. Scam..
Total money lost $100
Type of a scam Online Purchase
Ordered a package for Christmas was told would be there express shipping within a week or so. Package has still not arrived. Will not provide accurate tracking details. Asked for a refund and was told to wait for package to arrive. It has been over a month. SCAM