Cross Outdoor Gear

Brandi – Feb 13, 2021

Ordered a phone case but never received it, thank God I used PayPal because after numerous emails that were never answered PayPal took over and got me full payment

Donald – Dec 01, 2020

Never received my hat and mask waited 4 months and customer service wouldn’t help me terrible service

Tina – Nov 06, 2020

I used crossoutdoorgear.com to buy 2 Daiwa life jackets last month on October 3, 2020. I never even received a tracking number or a response back via email from their customer service, since they still post no phone number. I just disputed the $269.90 I wasted, and it’s November 6, 2020 today. Sometimes they use a sub name or subtitle, “Bass Fishing Pros,” in attempt to trick you into thinking they’re Bass Pros. They sent 2 robo-emails saying, “Sorry for your shipping delay. Here’s a code to get 30% off our products today only. All orders have been shipped.” It’s got a picture of a girl in a bikini (that looks ripped off from another company) holding a fish, so maybe you’ll get distracted and not remember your order is never coming. The first email came 2 weeks after the order. The second duplicate email came a month after the order. Still no response from customer service..

Cristina – Apr 09, 2020

I paid 495.00 for a jacket I can’t get an update on. I doubt I’ll ever get it now. It’s been two weeks and get nothing but an automated email as a response.

Scott –

Victim Location 53517

Total money lost $36

Type of a scam Online Purchase

Placed order and did not receive any contact for over 3 weeks. Sent email and order shipped from china that week. Received order that was not even close to size and now cannot get company to respond to requests

Stacey –

Victim Location 38901

Total money lost $139

Type of a scam Online Purchase

Sold me 139.00 in apparel I never recieved

Kara –

Victim Location 38451

Total money lost $40

Type of a scam Online Purchase

Do not purchase anything online from this company! They have not responded to emails not shipped product or given me a refund!

SCAM!!!

Veronica –

Total money lost $81.90

Type of a scam Online Purchase

I purchased two items through this website on November 26/18. Received an email right after my purchase indicating the following:

Your order will be processed within 5 business days and shipped to you and arrive in approximately 7-14 business days.

It is now January 10/19 and I have still not received my purchase. I have emailed 3 different email address they have on their website and have not received a response back. I have messaged them on Facebook and still no response.

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