City of Austin Utility Contact Center

Marisa –

Victim Location 78748

Type of a scam Phishing

We have received 2 phone calls regarding our utility bill. They claimed to be The City of Austin Utility Contact Center. *** ***

The first call was a recording saying our account will be suspended.

The second call was a male. He said that he was with the City of Austin and he needed to speak to the person in charge of the accounts. I asked him if I could help him. He said that our account was delinquent. I asked his name and he claimed his name was Josh Smith. When I called back it was a female and when I tried to get more info she hung up on me.

We reported this to the actual city of Austin.

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