I have received three mailings (over the past 3 weeks) from you to people who do not live at my address .I forwarded all of them back to you.
I received what looks like a credit card in the mail, addressed to a person who has a unique name but has never lived here since we’ve been here 22 years and bought from the original owner. The name is Roseby Layman who when I google him looks like he’s from Arkansas and may have died in 2018. I’m unsure what to do with this and I”m concerned that someone is using my address (and maybe more) to scam a government agency (unemployment benefits as some others have listed). I have not opened the letter but the return address is listed to “Cardholder Services PO Box 421849 Indianapolis, IND. which is how I ended up here. Please advise as to what is going on. I am a US Bank member (for almost 30 years) so I”m feeling perturbed to say the least and will gladly pull all savings from US Bank if this is not resolved quickly… Joe Uveges
Yea I’ve been getting all kinds of charges against my account that I didn’t authorize from fees for times I had to call these crooked jerks. I have a card issued to me by the state of Missouri to receive my unemployment benefits. Right off the back I’ve had issues with charges taken off my account. Card holders charge you 50 cents every time you call them. On top of this almost every month I’ve had issues withdrawing my money at ATM ‘s and Wal-Mart . everywhere they tell you to use at no charge you get charged. And I know I don’t call them jerks 50 times in one week . However I got charges for close to that number of calls who does that. And to top it off I’ve gotton recurring charges against my account that was first for a free trial and even after I canceled it I kept getting these charges taken off my account . When I call them to find out why they say that charges are pending crap. Now how can a chafe be pending when the amount if taken off your card you know when your missing money our your credit amount is not the same as last week on unemployment benefits. I struggled wth this for months when they ended up telling me to contact Google play services. And the are just as phoney as card holders. Saying the same thing admit pending charges. When I insist the money has been taken off my account than they acct like they looked deeper and end up admitting some mistakes. So than you got to fill out paper firms sent in the mail on top of doing this online same questions and answered. At the same time they still allow charges against my account that I’ve told them about the issues I’m having . So after this they canceled my Card without telling me and without my authorization. I ended up not being able too access my money for three weeks. Because they ended up sending me two new cards due to mistakes by the agents who don’t know what the he’ll their doing with their jobs and info they give out. After this I’m sell yet noticing more charges of the same recurring charges debited from my account and new ones plus the 50 charges they charged me for service fees calling them. When in fact they will lock up your card and other things in order to make you call them .Everytime I do I have to Waite behind 50 + people calls all day everyday . umm Saying they are getting away when murder and doing it on purpose and yea I’ve been hung up in while waiting fir a supervisor and worst they do thus so when you call then back they make money . if there is any attorneys who knows about this company I would love to join in on a major law suite against them please let me know
These scrum are thiefs
These lives of Garbage Worthless Low life’s have taken 7 weeks of not doing there job of activating my card keeping my money keeping me from paying bills it is suppose to take 5 days . I have given them proper information 2 times these scrum play games telling you they understand your frustrated . Bs they do these pieces of worthless garbage could care less don’t ever use them for business they need to go to prison they ate thiefs and scrum
I’m a homeowner and about 2 weeks ago at separate times, I received cards in other people’s names. I don’t hold an account with this bank so my parents just returned them to the post office. Today, 11/3 I have received a total of 8 envelopes, for 8 different people with my address. I was told that these are all unemployment cards? I guess they use US Bank service for payment. Great! I get transferred no answer. Now what?
My family business address has been receiving these Reliacard Visa debt cards for many people that we don’t know and have never heard of. We still get these cards in the mail every week. Some days we get 2 or 3. These have been coming to our business all summer and just received one more yesterday, Christmas Eve. I was told the cards are issued to people for their unemployment money. I hope people are not starving because US Bank, Reliacard, Cardholder Services, P O Box 421849, Indianapolis , IN 46242 can not figure out how to mail the card to the intended recipient. I have Googled many of the unique names and I believe this is some sort of scam. I am guessing some names are not real applicants, deceased or victims of identity theft.
My wife and I received two letters today here in Michigan from the PA treasury UC/SWIF Materials addressed to two people who we know never have lived at our address because we just built our home and moved in December of 2019. We searched these individuals and they have a rap sheet that are a mile long. Home invasions, possession of drugs, etc… These letters make no sense.
Victim Location 80206
Type of a scam Credit Cards
I am a homeowner and recently received 2 mailers from this company with addressee names for 2 different individuals who have no association now or in the past with my home address. Seems very fishy. Called number ScamPulse.com had on record for this PO Box address and the first rep nor the supervisor had any interest in recording or taking any action on what certainly seems like fraudulent activity. I wanted them to flag my address to not allow any other odd activity between their company and my home address but they seemed to limited to dealing with my only if I had an account with them which I don’t & didn’t care if my stated next course of action was filing a ScamPulse.com complaint. We are returning to sender but concerned.
This is interesting and concerning as I received 8, yep, 8 cards all different names to my address. I’ve received them in the past, and my parents just told me they were returning them to the office and didn’t see a concern—today, 8. I’m waiting for someone to answer on their end now.
i also received a letter from the above address my name is deborah harris the above information is the same as the letter i received, i also do not have a card and did not make any address change
I received a letter today from cardholder services saying thank you for contacting cardholder about my address changed. This dont sound right and its from Jacksonville ,Florida and i want answers now for real.
I received the same letter in the mail and was able to track down that someone has used my information to file for unemployment in Pennsylvania. I recommend going to https://www.usbankreliacard.com/card-order-status-tracker and checking through each of the states.
I have recently received a letter stating that I have changed my address on a card that I didn’t even make. It tells me to contact them on the back of the card, and the problem with that is I don’t even possess a card. I have search them up and tried to contact them, however they say I must put in a 16 digit number, but the card id on letter is a 10 digit number, so there is no way that I can contact them. Furthermore, with me not even making a card it wouldn’t even be possible to change the address, so I’m wondering as to what card they are talking about. In addition, It states my name and my address information so the only possible thing this can be is identity theft or fraud, either that or this is a scam.
Card ID stated – 3918510193
I received a letter stating a recent address change on my card. If I did not change my address, I was to contact them for more information. Yet, they do not provide any contact information in the letter, very vague, I had to google the name. I think this is a little fishy and sad at these times. I found a phone number and will make a phone call, but surely, they will just call me several times throughout the days coming. 🙁
Keep an eye on your accounts! I have been through identity theft and it sucks. Takes along time to recover!
I just got a letter today on 8-14-20. The letter is dated 8-7-20. I don’t have any card other than my unemployment card or my ATM card. I never heard of this company before now and I’m questioning what is going on? Would you please look into this? Thank you for your time. Sincerely, Kirsten Lambert
I believe it’s a scam , somebody acting as US Bank giving out loans scammed me for over $500 i never received my “loan” and now I see this letter through my USPS portal out for delivery today …
Received the same letter many other people here have received. It states that I contacted Cardholder Services to change my address. Obviously it is some sort of scam, but I don’t quite understand what the scammers are getting out of it. Either way, I do not have a card with the number listed and I have never applied for unemployment, as many who have gotten this letter have. I’ll be keeping an eye on my credit report and my future mailings.
I received notification that my social security number was used to file an unemployment claim in PA. I have never lived in PA I was born in WI and continue to live there. The letter from PA Treasury UC/ SWIF mentioned that many of these claims were connected to US BANK debit cards. I no longer work and have been on full disability since 2011. I had requested a debit card and received it shorty after US Bank closed my account and All related materials I had connected to that account including the debit card were shredded. Yesterday I received a US Bank reliaCard in the mail from PA Treasury UC/SWIF Materials P.O. Box 421849 Indianapolis, IN I no longer have any dealings with US Bank nor will I in the future. I will be filing a complaint with the attorney generals office for Social security fraud in response to this latest US Bank related fraud. If PA Treasury has any further need of information from me I can be contacted thru my email at [email protected] I do not trust contact thru phone.and only answer calls from numbers in my contact list.
Today, I received a letter from “PA Treasury UC/SWIF Materials P.O. 421849, Indianapolis, IN 46242” . There was a Debit card inside with my name on it, this is not mine. I live in Columbus Georgia, and have never lived in Pennsylvania. I would like for some to contact me at 706-536-3956 or [email protected] to discuss this issue. Thank you, Daniel R. Gibbs
I received a letter thanking me for my change of address I don’t receive any cards at this address. Only unemployment information.
I didnt order a new card or change if address
I receive multiple calls from this company on my cell phone. I asked to be put on the do not call list. They continue to call. Finally I asked questions. They took my name them my credit card info an the last 4 of my social security number. After giving them a list of my credit cards of which they promised to lower the interest rate on all of them they asked for a card that had no balance. He asked if I had a card with at least $1000 available credit. He then asked for my birth date and address. When he could not hear me he told me my zip code so they already have your info. They they tried to get me to give the first 5 of my social while they checked on another of my cards. He reason was to verify my identity so they can authorize looking up the info on my card. All in all, this is a fishing scam and they want to force you to purchase a $1000 worth of service (with their charge placed on a credit card) to get you out of debt. They told me they would send my plan in the mail for my signature, Never got one. Probably because i wouldn’t give the rest of my social and because i didn’t have $1000 available on one of my cards..
I agree! They called acting as if they were giving out loans had ALL my information made me pay $500 for a closing fee I never received my loan it’s most definitely a scam… checked my USPS portal today & see I have one of these “letters” out for delivery hmmm fishy!
After receiving dozens of robocalls over the past 6-8 months, I today received a ‘change of address’ letter. There was a 10-digit “card ID” that I did not recognize. After reading the reports here I contacted Colorado UI. After much digging the last 4-digits of the number were confirmed as correct for an old UI ReliaCard, but there should have been 16-digits. USBank ReliaCard to report the card lost and have it frozen 855-282-6161. Loooong hold times.
Update – Cardholder Services is actually a subsidiary of USBank. Website https://www.usbankreliacard.com. USBank is handling reliacards via this subsidiary. The address format in their files has been changed and this has triggered auto-generation of the mailed notices. Literally, the system sees the format change as an address change request. The card ID# in the letter is the account number for the associated card. Card Holder Services can be contacted at 855-282-6161.
And yes, they are the same crew that has been hammering people with “interest reduction” phone calls.
By the way, when you contact their number make sure you do not push and prompts. It will eventually route the call to a representative. Again, DO NOT PUSH ANY PROMPTS BECAUSE YOU DO NOT HAVE THE 16 DIGIT CARD NUMBER UNLESS YOU STILL HAVE UR CARD FROM UNEMPLOYMENT, THEN U CAN INPUT UR NUMBER. HOWEVER FOR THOSE WHO DO NOT HAVE THEIR CARD DONT PUSH ANYTHING. HOPE THIS HELPS EVERYONE
So the letter that everyone has recvd and is receiving is definitely from unemployment. I contacted them directly. So everyone that has filed for uc benefits are receiving those letters automatically. Massive amounts of letters went out to those who filed. Hope this will stop everyone from being worried. There number is1-877-757-5424
I received a letter thanking me for contacting cardholder services about changing my address. It came via USPS. No letterhead, no contact info, just said “If you did not make this request on your account, please contact Cardholder Service at the phone number listed on the back of your card.” I did not do so, suspecting a scam. Assuming it’s linked to my UI card I received back in April which is invalid.
Victim location :80033
Type of scam: credit cards
Scammer’s address PO Box 551617
Country United States
Type of a scam Credit Cards
Initial means of contact Postal mail
I recieved the same letter. The letter says they are confirming my change of address has been processed. I never did a change of address nor do i have any card with that number ending in 8565. I have lived in my current house for 13 years!
No contact info. Im assuming this is a scam. Not sure what to do. I think I will file a complaint with the attorney generals office or the postal service.
i got the same letter from jacksonville fl 32255, the # isnt a valid CC # but is my account number assigned for UI benefits. If it is a scam they have my UI information. I would check to see if its the same for you. If you havent applied for UI them maybe someone did in your name? I wouldnt dismiss it. 855-279-1678 is the us bank relia card # if you can get through, i couldnt.
I received the same letter from generic Cardholder services. Very suspicious. Asking me for SSN and other ID info to enroll for prepaid debit card. What? So glad I checked online to see that it was a scam.
I have the same letter, someone even left a handwritten note on my door requesting my immediate cooperation, so it’s not just being sent through the mail, they gave real people going to your door. Both the letter and the handwritten note has the name Hiram A Soliz. I did have a change of address, I don’t have credit cards.
I recently received a letter from cardholder services p.po.box 551617
Jacksonville Florida 32255
I believe it to be a scam because it said I change a address on a card I never received and when I called the number I got online they kept asking for a 16 number card and the numbers on the letter is only ten so they said that it didn’t come from them
Received a letter today about my change of address… I never changed my address and I don’t even know which card they are referring to because there is NO bank information on the paper! The card ID # is useless because it’s not even a credit card number!
Have you received the US bank card yet? Because I haven’t but they sent me this letter 🤔
They are referring to the usbank reliacard. I’m in the same boat as you, someone on reddit said someone may be stealing my identity.
Just got a letter from a shareholder services in Jacksonville, Florida I don’t have no card with this number SCAMMMMMMMMM and im not even at this address anymore
Hi, I have same letter
4/24/2020
I recieved a letter, English on one side and spanish on 2nd side. The letter states that I recently changed my address. Card ending in 4761, I do not have a credit card. There is no contact info, website, letterhead, no signature on letter etc. I believe this is a scam. Not sure who to report it too?
Scammer’s address Po box 551617 Jacksonville Florida. 32255
Country United States
Type of a scam Identity Theft
Initial means of contact Postal mail
Letter in the mail stating that I have changed my address on a card that I do not have. Telling me to call if I did not make the changes but it was no number to call or web site not even haveing no more then ten numbers for a card Id.
Received a letter from Cardholder services advising my change of address on a card ID ending1659 I did not contact them for a change of address nor do I have a card ending in this number. A month ago I received a call and decided to answer as I wanted to speak to a real person to tell them to remove me off their calling list. A girl by the name Rachel said she was from cardholders services. I realized this was a scam and hung up and the called the number they came through from and it was a Bank of America number. I reported this to Bank of America and they put the complaint to their fraud squad. I then contacted my credit card company who froze the card and send me a new one. These people need to be taken to task IT IS A SCAM.
4/23/20
I recieved a letter in the mail thanking me for my recent change of address. This letter confirms that your address change request have been processed… I never contacted any such service. There is no bank name, no phone number, no email. I don’t think that a legitimate bank would send such letter. From what I’m reading here, it may be a scam…
Received a letter today saying they received my change of address. Card ID ending 0326. Do NOT have any cards with these numbers. No phone number on the letter so not sure what to do about it. In reading the other complaints sounds like something needs to be done with this crap. No one has time for this [censored] right now. I’m ignoring it and hoping it doesn’t belong to someone else.
Victim Location 58103
Type of a scam Credit Cards
I get constant robocalls "This is Vincent (or another name) from cardholder services. I just received one from a number that seems to be a legitimate cleaning service. I constantly block the numbers but they are never ending. I don’t know if someone is somehow using a business’
phone number to make these calls now?
Victim Location 48035
Type of a scam Credit Cards
I received a letter in the mail, today (10/18/19) from "CARDHOLDER SERVICES; P.O. Box 551617, Jacksonville, FL 32255" Stating the following (sorry, my scanner isn’t working for some reason):
Dear L*** M***,
During a recent audit, we discovered that our information is insufficient to satisfy the USA PATRIOT Act requirements for your card account, Card ID ***. The US PATRIOT Act requires legal name be provided at the time of registration You are receiving this letter, because your account is missing this information.
You may visit the website on the back of our card and log in to provide your legal name.
If you do not have internet access or prefer that we update this information for you, please fax the enclosed form and a copy of your Government Issued Photo ID listing your legal nae to 855-324-7481 or mail a copy to:
Cardholder Services
Attn: ID Check/Verification Specialist
P.O. Box 55161
Jacksonville, FL 32255
Failure to validate your identity could result in the inability to load additional funds to your card. If your account is not updated with accurate information by November 7, 2019, your account may be closed.
Thank you for your cooperation in this matter. If you have any additional questions, please contact Cardholder Services at the number listed on the back of your card.
Sincerely,
Cardholder Services
1) I have looked through all of my cards & I do NOT have a card with the above # on it; 2) the above card ID only has 9 digits, whereas all of my cards have 16; 3) nowhere in this letter, front or back, is there a phone # or email in which to contact someone, it only says to look on the back of your card; 4) I am NOT giving my SSN out to anyone!!! Where I work we have a lot of internet security & we’ve been trained on what to look for as far as phishing scams. There are words in this letter that don’t need to be capitalized. And the fact that there is no contact information is odd. So I hope that you find out who or what this is before it happens to someone else.
Victim Location 44473
Type of a scam Credit Repair/Debt Relief
Robo call- Hi there this is Vincent with cardholder services calling in reference to your current credit card accounts there are no problems currently with your account however it is urgent that you contact us concerning your eligibility for lowering your interest rate to a little as 4.9 percent your eligibility expires shortly so please consider this for final notice please press the number 1 on your phone now to speak to a live operator again to lower your interest rate today press 1 now
Victim Location 17815
Type of a scam Credit Cards
I receive multiple calls from this company on my cell phone. I asked to be put on the do not call list. They continue to call. Finally I asked questions. They took my name them my credit card info an the last 4 of my social security number. After giving them a list of my credit cards of which they promised to lower the interest rate on all of them they asked for a card that had no balance. He asked if I had a card with at least $1000 available credit. He then asked for my birth date and address. When he could not hear me he told me my zip code so they already have your info. They they tried to get me to give the first 5 of my social while they checked on another of my cards. He reason was to verify my identity so they can authorize looking up the info on my card. All in all, this is a fishing scam and they want to force you to purchase a $1000 worth of service (with their charge placed on a credit card) to get you out of debt. They told me they would send my plan in the mail for my signature, Never got one. Probably because i wouldn’t give the rest of my social and because i didn’t have $1000 available on one of my cards..
Victim Location 92832
Type of a scam Credit Cards
I was mailed a letter from Card Holder Services indicating that they received my change of address. I have never contacted this company nor do I know how they received my information. Days later I kept receiving calls from a local area number. It was an automated message. I pressed one to talk to a “representative”. Upon answering the male on the other end spoke broken English. I requested he remove my number from their contact list because I did not wish to be contacted anymore. He replied back calling me vulgar names and saying explicit things. I have blocked the number but for all I know they could be using a different number to contact people.
Victim Location 44657
Type of a scam Credit Cards
cardholder services.
The phone numbers that come up on the caller ID are all bogus. When I attempt to call them back on that number I get a recording that the number has been disconnected or is no longer in service. Always a foreign accent. Looking for credit card information.
Victim Location 32504
Type of a scam Credit Cards
I get repeated calls from cardholder services offering to lower my interest rate when i have no credit cards in my name. The number they call from changes all the time.
Victim Location 44115
Type of a scam Credit Cards
I do not have any credit cards yet I continue to get calls from "Card Holder Services". I’ve pressed the number asking they stop calling me. On the one occasion that I have spoken with a live person I’ve asked they stop calling and they ended the call. However, the calls still persist.
Victim Location 21061
Type of a scam Credit Repair/Debt Relief
I received a phone call that began with an automated system telling me to speak with a representative to lower my credit rate, but it did not give me an option to have my number removed from the call list. When the representative answered the phone, I directly asked him to remove my number from their system and he refused. Throughout the call he kept asking if I had a credit card. I never said yes and insisted that I be removed from their system. He would not transfer me to a manager, stating that he was unavailable. He said that he would not add a note to his system until I gave him a valid reason. So, I gave him what I believe to be a valid reason and he still would not follow through with adding the note. The representative then told me that not only will he not remove my number, I will receive 3 calls a day. This is harassment and it is not appreciated.
Victim Location 80260
Type of a scam Credit Cards
I received a letter that was forwarded form a former address saying, "Thank you for contacting cardholder services about your recent change of address. This letter confirms that we have updated your prepaid account as follows:" Then it said my former and current address correctly. Then bellow said, "If you did not request an address change, or the information above is incorrect, please contact cardholder services at the number listed on the back of your card." I don’t have a prepaid card with them, and don’t recognize the card number they show on this paper. I can attach an example when a fix my printer/ scanner.
Victim Location 12901
Type of a scam Credit Repair/Debt Relief
I continue to receive calls from numbers that are from my local area code and seemingly look familiar so one may think they are a person you may know from the past , There is most times a name showing one is Angela Cook. These call come start from 8:00 am until 9:00 pm every day and I now know NOT to answer them. If a call comes in I will let it go to the answering machine, if it is someone I know they will leave a message. This so called company that is a nuisance is stating they are "Card Holder Services" and want to help you to reduce your credit rates and help you to lower your credit debt. I once answered and did speak to a rep and told them I have a low interest rate already and pay my ONE credit card in full every month so I did not need their service , Don’t call me again. That rep told me she would call me everyday and has !
I don’t answer the phone and hope it will eventually stop. Please DO NOT answer your phone if you do not know the caller , if it is someone you know they WILL leave a message. Don’t get involved with these scammers , Don’t fall for their tricky tactics.
Victim Location 39565
Type of a scam Credit Cards
I got a robocall from "Rachel with Cardholder Services." I pressed 9 to speak with a representative and told him I had no credit cards and to take me off his call list. He said to hold for a moment and then hung up on me. When I called the number back, it was a normal person who had no idea what "Cardholder Services" was or how they used her phone number.
Victim Location 98199
Type of a scam Phishing
I have received several calls from a number/numbers in Battle Ground, WA over the past few months. The first time I picked up an automated response said "hi, this is cardholder services calling about your current credit card," telling me I am eligible for lower interest rates. Today I picked up again and decided to "play" by following the prompts to speak with a representative. A male voice answered and I asked him which company he was calling about. He told me "Visa and Mastercard" (one of which I own). I asked him to "please take me off the list and stop calling," to which he replied "go *** yourself, ***."
I will continue blocking the numbers when the calls come in.
Victim Location 49453
Type of a scam Credit Cards
I have been getting phone calls non-stop from this "Cardholder Services" company supposedly based out of Orlando, FL. I selected 9 and asked to be removed from their calling list. He refused and told me my efforts were futile. I get calls several times a week, from all different phone numbers. Is there anything I can do to get rid of them or block them?
Victim Location 55044
Type of a scam Credit Cards
These jerks use a call center in India (basing it off their accents) and try to credit card scam you. I have blocked like 6 numbers, opted into the do not call option, am on the FCC do not call registry, and they keep trying to scam me. I have resorted to name calling them to try to ruin their day. Next time will act like a total [censored] to waste their time.
Victim Location 43204
Type of a scam Credit Cards
I am 72 years old and hard of hearing and partially blind. being aggravated by robo calls from Card Holder Services. Try to hurry to the phone only to be asked the same questions over and over wanting me to use their services or provide her own personal information.
She refuses them on a regular basis and has always told them of her disabilities.
Victim Location 44024
Type of a scam Credit Cards
I am receiving calls from local people that I know and people I do not know. I have had three calls regarding this over a period of time. I just had one today. They state my cell phone number is showing in their caller ID. The robocall they are receiving is from Cardholder Services. I do not know what the message states to them. I have at one time received calls from them. My concern is my phone number is connected to a robocall scam appearing in caller ID.
Victim Location 48195
Type of a scam Phishing
I received a letter from Cardholder Services Disputes, and it said "important open immediately". It has my name, address and the last 4 digits of my debit/credit card at the top of the letter.
In the letter it states "(my credit union) is committed to providing you with the most advanced fraud protection solutions available in the marketplace. In keeping with this commitment, we recently tried to contact you to verify activity that occurred on your Debit account (and continues on)". It gives their number and urges to call them immediately. In the past, if there has ever been any questionable activity on my card, a hold is put on the account and I have to contact the credit union myself.
I did google their name, and a bunch of sites showed up. There’s even one that’s headed ScamPulse.com, with a small amount of information about this Cardholder services disputes company. With many of the sites, you’re able to see part of what seems to be the notification from someone else who received one of these letters. I DID NOT, I REPEAT, DID NOT (!!!-don’t do it either!!!) open any of these sites. I’m guessing they’re set up with some sort of identity theft.
I came here to the ScamPulse.com myself, and input the name of the company. It was not found. Obviously, IT’S A SCAM. I will also contact my credit union in the morning.
Victim Location 60148
Type of a scam Credit Repair/Debt Relief
Called offering me information on how to lower my credit card payment. Used phone number like mine to get me to answer.
Victim Location 55347
Type of a scam Credit Cards
I get a call at least once a day from different numbers telling me there are no issues with my credit card. They just want to tell me that there is an opportunity to get a better interest rate on my credit card.
Victim Location 31419
Type of a scam Phishing
This was a "yes" scam call. Caller stated they are from Cardholder Services and asked to speak to me by name. I instinctively said yes (not smart) and heard the click on the other end knowing what had just happened.
Victim Location 72734
Type of a scam Credit Repair/Debt Relief
They call your number and when you answer they talk about reducing your current credit card debt. The give the option 9 to speak to a representative and when they answer it’s always a Hindi person speaking and if you ask to have your number removed from their list they hang up and call you more frequently.
Victim Location 97116
Type of a scam Credit Repair/Debt Relief
Heather from Card Holder Services wants $10,000 to repair my credit card debt in the form of a credit union wire transfer. I do not have any credit cards, nor loans. I am on the do not call list and they still call me.
Victim Location 56334
Type of a scam Credit Cards
Received a call from 320-634-7188 on 3/6/17 at 9:00 a.m. Says "Hello. This is Rachel from Cardholder Services." I said ‘yes’ and they hung up. When I tried to call the number back, it is dead. I tried to research the # on the internet and came up with nothing. 634 is a local # to our area, so it looked like a legitimate phone call. I believe this is a scam as it appeared to be a local #, but is not available, and Cardholder Services is generally associated with credit cards.
Victim Location 87901
Type of a scam Credit Cards
robocall, Bridgette from Cardholder Services. The same old scam, luring you with supposed lower interest rates, but now they are using Canadian numbers. Oddly enough, I was with a friend when she got the same call about an hour earlier.
Victim Location 64053
Type of a scam Credit Cards
these people are calling from a new number several times a day
Victim Location 55375
Type of a scam Credit Repair/Debt Relief
Wants personal information to lower credit card interest rates. When I asked to be removed from their call list they refused to do so unless I gave them personal information. I asked many times and he refused saying unless i gave him my personal information he would not remove me and would call me every day. I finally hung up . When I called this number back a person answered with his personal name of Dan Sykes and when I asked who he was and what this business was he hung up on me.
Victim Location 31602
Type of a scam Credit Repair/Debt Relief
Rachel from Cardholder Services calls me repeatedly. This is a robo-call. She says that the company can lower my credit card interest rate. I have no credit cards. I have asked repeatedly to be removed from the call list, to no avail. During the last call, which occurred 6/1/2016 at 3:00pm EST, I told them to never call me again or I would report them to the FTC, and the representative promptly told me to *** *** and hung up. I am looking to personally file suit for severe harassment and verbal abuse.
Victim Location 44272
Type of a scam Credit Cards
Phone number keeps calling me to get information. I keep telling them my number is on the do not call list. To day they called again I asked for a manager or supervisor they yelled no several times and hung up on me.
Victim Location 98108
Type of a scam Credit Repair/Debt Relief
Some one with accents called saying they were with Experian or credit card customer services (hard to say for sure because their accents were so thick), offering to help lower my interest rates and they already had access to much of my info, so I thought they were legit. Plus I was half asleep and not thinking clearly. They called from rotating numbers on my caller ID and none of the numbers could be confirmed, all saying call can not be completed. The area codes are:515 and 319. It just happened, so I have not lost anything, but I am putting my card companies on notice to be safe.
Victim Location 28625
Type of a scam Credit Cards
Summary: This company has called me 25-30 times during January and February. I have tried to talk to a rep but they cut me off every time. I have tried many times to cal their number but it is always busy. Their pre-recorded message says to press #3 on telephone to discontinue getting calls. i have done this many times. I still get calls almost daily.
Resolution: I want them to quit calling my number.
Victim Location 84117
Type of a scam Credit Cards
On January 23, 2016 at 12:52 pm I received a automated call. I listened for an option to stop receiving call but there was no option given. I pressed 9 to talk to an operator and after waiting awhile he came on and began to give his sales pitch. I asked for his name and he promptly hung up.
This is not the first time this has happened. I have asked to be put on the DO NOT CALL list and was hung up on before I finished my sentence.
I have been on the DO NOT CALL registry for many years and have even re-registered several times. I want the calls to STOP! Thank you for your help.
Victim Location 62024
Type of a scam Credit Cards
Cardholder services calls me repeatedly asking to lower my interest rate. I told them I don’t have any credit cards. they tell me the will put me on the do not call list and they called again today. they called me from 762-231-2012
Victim Location 37216
Type of a scam Credit Repair/Debt Relief
I have received calls from a robodialer showing on my caller ID as ‘1’ and my home landline number multiple times. If the call is ignored or left to VM, the caller calls back at a later time. Today a ‘toll free’ call came from this company. After six minutes of keeping the representative on the phone, he realized I was not purchasing anything from him. He got highly belligerent and used multiple forms of profanity before disconnecting.
Victim Location 35242
Type of a scam Credit Repair/Debt Relief
Rachel from cardholder services. The call came from a 308 area code that was disconnected when I tried to call it back, however, when they initially called, I pretended to be interested and actually got a call back number that works (I’ve alrwady tried it and can confirm it works.) I know one of problems with catching them is scrambled numbers they use, but this is a landline that I can confirm works. The number is 4044186566 . I told them I wanted a website and I think the one he gave me is made up- it doesn’t have same company name as one they gave me on phone. The man I talked to was named "mark Eden". The automated message said "cardholder services", he told me he worked directly for visa/MasterCard and assured me no third party, and website he gave me was ccrate911.com – I must add I am on the do not call registry as well.
Victim Location 73145
Type of a scam Credit Cards
people call from card holder services in Oklahoma with an area code of 405, I have put my number on the national registry do not call list, they still call, I have filed a complaint with the police and they still call, I want it to stop, ive almost been fired because I’ve angrily yelled at them through my phone
Victim Location 85748
Type of a scam Credit Repair/Debt Relief
For many months I have been getting robocalls from a firm identified as "Cardholder Services", with by "Bridget" or "Carmen". They offer to lower your credit card interest, but it is obviously a scam. They say to press "2" to be removed from their calling list, but it doesn’t work. Each call (that I’ve listened to) has said "this is your second and final call"; I’ve gotten a lot of "final calls". Now, when I recognize the call, I hang up. The last two calls were on Nov. 18, 2015, and Nov. 19, 2015. I filed online complaints with the FTC, and, the last two times, I filed a complaint by phone. But so far the calls have not stopped. They can come at any time of the day.
Victim Location 27499
Type of a scam Credit Cards
Consumer reported that she receives calls weekly from Card Holder Services. They are constantly changing the phone numbers they use and she can’t tell if it’s them or someone else. She stated that the calls are computerized and instructs her to select 1 if she’s not interested in consolidating her debt. Once she does that, a live person comes on the phone, she tells them that she is not interested and then they hang up.
Victim Location 56024
Type of a scam Credit Cards
Wants credit card info to lower interest rates. I’m on a do not call list.
Victim Location 06365
Type of a scam Credit Cards
I receive calls from local numbers on my cell & home phones. It’s Rachel, Lisa or Heather from card holder services according to the robot voice. When I select option 9 to speak with someone it’s usually someone with a foreign accent that answers. When asked to be removed from the list they either hang up or become irate and vulgar.
Victim Location 06516
Type of a scam Credit Cards
I have been getting phone calls for several years, only being called by one phone number. They were using my own phone number to call me. There’s an automated voice message of a woman saying, hello this is card holder services. We are interested in helping you lower you interest rates. I wait for the option to speak to someone to have them delete my phone number from their business, and I’ve always had to wait several minutes for this to be done. In that time this person started taking to me. It was fine at first and then he started asking me personal questions about myself and my life. He told me his name was Michael and that he was my age which sounded like a lie and that he was from and different country but was now in California. I live in ***, Connecticut. He called me several times there after saying he was a different person. It escalated to the point where the first question I was asked when I got on the phone was what my bra size was. Followed by obscenities. I understand that I can easily block my own phone but please do nother look past this, It’s very offensive and unlawful.
Victim Location 85775
Type of a scam Credit Repair/Debt Relief
These are robocalls from "Bridget" or "Carmen" from Cardholder Services about reducing one’s credit card rate. I have been getting them frequently for several months. I registered with the National do not call registry in July, but I’ve still been getting these annoying scam calls. When you press "1" to talk to a person (I’ve only done this twice), you get told you are on hold and are number — on hold. (Obviously a ploy to get money by raising your phone bill). How can I stop these calls?
Victim Location 14450
Type of a scam Credit Cards
Cardholder services. Kathy smith
Repeated unwanted calls