Captain Swagger

On December 5th i ordered the Christmas in the Desert shirt. Now, i did receive a shirt today 12/29…but its someone playing a piano, not the shirt i ordered. Emailed captainswagger.net and awaiting a reply before i notify paypal.

I probably won’t buy from Delectia again – but after a month, and about 10 emails, I did receive two shirts I ordered. I ordered them separately, first the Santa Train shirt, which automatically generated a $15 off coupon, so I ordered the Thanksgiving Turkey Shirt with expedited (not) delivery. My shirts were both ordered on November 21, 2020, and just arrived today, December 28, 2020. Bother were delivered together in the same package. I am a critical, so for the $46 and $36 I spent, the shirts are “good.” The dye-sub print itself is very good. As a graphic designer, I am extremely aware of the quality of the artwork used on shirts, and as such I rate them “good”. Maybe a 7 out of 10. Some of the artwork, on the shirts is crisp, however the some (the pie image especially) is bitmappy around the edges. I will definitely wear the shirts — next year — but if you decide to order from any of these companies that advertise on Social Media, see if you can get it somewhere locally first, or be prepared to wait more than a month for your product to arrive.

I ordered 2 Hawaiian shirts from Delectia (shopify) for $85.97 on November 12.
I contacted Anna ([email protected]) for tracking. She gave me 3 bogus tracking numbers.
On December 1st she gave me another tracking number which showed the item shipped from Yanwen to Portsmouth, Va.
On December 5th, it showed out for delivery at Portsmouth, va.
I live in FL.
No response from Anna.

I received this response on 7/3/20 in regards to an email I sent them about their cheap & toy like masks. Believe it or not, I actually turned down their partial refund because I felt bad for them – boy was I taken!

Vu Tien Dung ([email protected])
To:you Details
Dear our Customer,

On behalf of the Customer Service Support team, we really appreciate your patience and support for our store.

Our company is in debt and in a very hard time, we really need the finance to pay for the costly materials and hard-working laborers.

Your comments will be the foundation for us to improve our quality from now on.

The 20% refund is all we can do at this time to bring the best satisfaction to you because according to our policy, we can only issue our full refund/sending replacement in case your items were damaged during the course of delivery.

We offer you the 20% refund is our gratitude for your trust in our products for a long time.

If you accept our gratitude, please kindly let us know.

This is a difficult time for everyone in the US, but together we will get through this crisis. From our family to yours, we wish that you stay healthy and safe!

Kind regards

Anna

Customer Service Executive

This person Anna/Vu Tien Dung also runs a scam on another site called Shapechic.net

I was scammed out of $85.97 US. They also have fake US address. They say made in the USA. but ships out of the UK.

Copy paste of my complaint to Paypal below.
I am surprised that paypal allows this scam business to trade on their platform. A quick google search found 70+ cases of fraudulent transactions, and now I too have been scammed. https://www.scampulse.com/captain-swagger-reviews

I ordered 2 shirts from Vu Tien Dung/Shapechic, when I placed the order I received a shipping report for one shirt, I contacted support (Anna) and they assured me there was something wrong with their system… but 2 shirts had indeed shipped. This was a blatant lie.

A month later, my order shows up. 1 shirt… not 2 that I paid for. The shirt is a fake! The colors do not pop like on the advertisement, the buttons are different – its a clear fake! Additionally the size of the shirt does not fit neither! it is the correct size according to their size chart.. but doesn’t fit!

I would like to note at this point that when I placed the order, they sent back an email saying ‘some customers complain about our shirt sizing blah blah blah’.
who does that?
Why on earth would they send this email out, unless they had enough complaints to warranty it!?

I have email logs, going back and forth with support.. I have requested a refund every time. That is just completely ignored. They do not try and resolve the issue for me, they dont ask what size I need, they dont say sorry this is our error, there is no remorse or willingness to get this resolved.

I have advised I do not want them scrambling now to fix the order. It’s clear by them not asking what size I do need that this is not going to get resolved. I just want a refund and I will throw this garbage fake shirt in the bin, I do not want a replacement even if it was the correct size.

I am happy to share email logs with paypal to get this resolved & refunded in full.

Shame on Paypal for allowing you to continue trading with their payment services when you are such a scammer.

Curious if you, or anyone else, has had any resolution with Shapechic or any other scam companies connected to captainswagger. I opened a PaPal case, and they have asked me to file a police report and then forward it to PayPal. Has anyone else done this. I am out $125.00. Bought 3 shirts in august, only two have arrived, both wrongly sized and pour quality.

I am having the same issues with 3 shirts we ordered on August 25. Received two. No tracking offered on the third shirt. Poor quality, wrong size.

I paid for a Hawaiian patriotic shirt from them on Sept 8th and received no shipping info. Tried their email address and got an undeliverable response. I see this same shirt advertised on Facebook from other vendors. Wonder if they are legitimat.
Wil not ever order anything Again off of Facebook.

I got scammed the same way like everyone else did. I purchased three N95 masks that never came after a few months. Contacted customer service person named Anna who said they would send me 3 cloth face masks an an apology gift while waiting for that N95 masks. Later on, I received 1 cheap foamy mask that they claimed to be N95. I think it is too late to even file any complaint with PayPal since the purchase was made in April 2020? Who should I file a complaint about these crooks?

I filed my complaint purchased in April. File complaint NOW it’s not too late

Like all of you that have written comments, I am also a victim of this scam. My story is like yours. You receive blue masks after complaining that you have not received the black N95 masks. PayPal then closes your complaint case. You reopen a case with PayPal because your order is not correct and the masks are not as described. You finally receive your black masks and they are awful and cheap. One of mine was manufactured with a fault, the material was awful and smelt of rubber, and they are certainly not worth $29.99 each. I reopened my case with PayPal and I was given a return address so that I could return the masks. The address given by PayPal was in Vietnam. I explored the idea of returning but FedEX would charge over $100 and the USPS about $25 with a tracking number. The problem with the address that PayPal gave me was that it was not complete. There was no street number and no street address. When I tried to explain this to PayPal they closed my case because I could not supply a shipping tracking number. On complaining once again to PayPal, they have asked me to get evidence from FedEX that they can not deliver. I have spent hours corresponding with PayPal, and even more time with Anna at customer service who incidentally has now offered me a refund of 40% for my two masks. Its started at 20%, went to 30% and now at 40%. It is a huge scam! I’m almost as annoyed with PayPal for not helping its clients and to try to stop this company from scamming thousands of people. We will never get a cent back and it is terrible that companies like this can prey on folks during such challenging times. Shame on them! Hopefully they will get their comeuppance.

I ordered 2 N95 masks in April, still haven’t received them. Several emails back & forth, they keep apologizing & saying to be patient. I had $65.97 immediately paid for through PayPal. They asked not to turn it in to PP, that they would arrive soon. A free apology’ gift of 2 cloth masks would be sent. I received 2 black foam cheap masks a week later. I kept inquiring, the tracking number was for the ‘apology’ gift. I had to take a picture of the masks & send it to them. Still, no N95s. They had the nerve to respond that ‘ nothing was wrong with picture, no mistake made…’ They offered me 20% off! I still haven’t received the original order! This company is a scam. Shame on them for taking advantage of this pandemic. Of course, original ad had a different Chinese name.

I order some N95 Masks , I got this company Name from from Facebook. I was expecting an e-mail after i ordered and paid with my Paypal credit card $70.79. us dollars, Pay pal paid . I have been disputing this with Pay pal since May they given me credits for the money , but they took it back saing the merchant sent them a tracking number that the muscles were delivered at my mailbox . up to today July 3rd 2020 i have not Yet received absolutely nothing . paypal open an investigation for the second time and as of now they taken the money out of my account again. and they sad the case was closed due to the merchant proof a tracking number. i called Pay pal again and ask for the money to be returned. they sad they reopen the case as of July 3rd. idk what to do any more but i do want my money back

I am in the same boat as all of you! Ordered a N95 face mask respiratory on April 21 and have not received it yet. Corresponded with Anna numerous times and she comes back with the same gifts which I never received . I sent a email to cancel my order and to contact paypalDungVuTien2. for a refund of $35.98 and to send me a confirmation of the refund. Never heard a thing. I also mentioned to Anna that I believe this is a scam to collect our money and not deliver the goods. USAA is checking into this fraud purchase. Good luck to all of us if we get the money back!

Every one should report to your state Attorney General consumer protection. the more state have complains the could file a lawsuit against the company.

I ordered N95 respirator mask off ad on Face book at the end of April and have not yet received. Have e-mailed and received apology gifts in 2 cloth face masks and then received 1 foam/rubber mask, but have yet to received N95. It is now June 28,2020 and I filed with PayPal a dispute and since they sent me bogus masks they have filed win with seller. I am still fighting it as they still have not sent correct product!

Viralspikes is a SCAM! They made tons of money from coronavirus fears by selling items they did not have in stocking. Putting up the contact info so hopefully they get spammed! Anna

Customer Service Executive

Phone number: +1 (234) 206-7293/+1 (609) 669 5304
email: [email protected], Anna

Customer Service Executive

Phone number: +1 (234) 206-7293/+1 (609) 669 5304

I also ordered 4 masks – N95 masks which i just received and they are the ‘foam’ and NOT N-95 at all. I am actually filing a claim with my credit card company now and we should all put in complaints with the better business bureau in our home states. pretty sure they are based in china and running this scam from there. the return address is Chen Long, 240 Huqingping Road, Shanghai 201100 China…hence why they took so long to arrive. their ads should be banned.

I too was the victim of a scam run by Vu Tien Dung. I purchased what I believed was a medical grade N95 face mask on April 22, 2020 after viewing an ad on Facebook from a website identified as Natrala.net. I had a bad feeling almost immediately after placing my order and after viewing some of the complaints on this site, I sent an E-mail requesting a cancellation of my order. My cancellation was sent only hours after order had been placed on April 22, 2020. On April 23rd I sent a follow-up E-mail requesting a full refund via Paypal of my purchase cost of $35.98, $29.99 for the mask and a $5.99 shipping charge. On April 24th. I received a response from a customer service rep identified as Anna, that my order could not be cancelled as it had already been shipped. I immediately opened a dispute on Paypal and escalated this dispute to a non-receipt claim on April 29th. On May 11th., I received a couple of cheap and definitely not N95 face masks that were made in Vietnam and shipped from an address in Portland, Oregon. That same day, I modified my claim with Paypal from non-receipt to a claim of receipt of an item substantially different from what was expected. Unbelievably, on May 19th., I received another face mask which had been shipped from Shanghai, China on April 30th., 2020. The Customs Label attached to this shipment identified the contents of the shipping envelope as a “Black Sport Face Mask” with a valuation of $1.00. At some point after receiving this “Black Sport Face Mask” I was offered a 10% refund by Anna if I would terminate my claim with Paypal. I, of course, refused to do this and advised her my claim would only be terminated if I received a full refund in the amount of $35..98. I was also advised by Anna that returns had to be made within 2 days following receipt of a purchase in order to receive a refund. I ask you, what legitimate business requires you to return something within two days of its receipt. I was also asked to forward photos of the mask I had received so they could confirm I had been shipped the correct N95 mask I ordered. I thought this ridiculous and a waste of time as they most certainly would have told me the mask I received from China was indeed a N95 Face mask. I will point out that not once during all this time did Vu Tien Dung/Anna or anybody else from CaptainSwagger.net ever respond to this on-going dispute and claim after being contacted by Paypal. The deadline in which Paypal expected a response from them was May 31st., 2020. This date came and left without a response from them and the following day, June 1st., 2020 I received a full refund in the amount of $35.98 from Paypal. I thanked Paypal for resolving the claim in my favor and urged them to terminate their business relationship with this merchant.

This is a Scam!
Here are pics I received no as advertised. These are not N95
And, because they delivered something, PayPal closed my claim ..I will refile and also with the state of Oregon where supposedly C swagger is located. Also, following thru with my bank on this fraud .pics attached.

I can’t believe PayPal closed your claim! You were CLEARLY not sent the product you purchased!

The following is a detailed “chronicle” of my experience so far with “Captain Swagger” and I am so sick of dealing with this scam artist that I could vomit. My wife and I are at an age where we are highly susceptible to Covid – 19 and had wanted the protection that we felt the N95 masks would provide. This crook has no regard for anyone but himself.

4/12/20 – Ordered two N95 masks and received order confirmation thru PayPal

4/18/20 – Received info on tracking and shipping status. The tracking number did not
show anything

4/23/20 – I was told when I ordered the masks that I would receive them between
4/17 and 4/20 so when I had not received them, I e-mailed
[email protected] to express my displeasure with not getting a
legitimate tracking number or getting the actual masks. I also advised them
that if they were not going to fulfill the order, they should simply cancel it
and refund my money

4/25/20 – They sent me another bogus tracking number and told me to be patient
and they would contact the carrier to try to “hurry them along” but did not
mention anything about PayPal. They offered to send two cloth masks
while I waited for the N95 masks

4/25/20 – Because of their indifference to my requests, I proceeded to file a claim
with PayPal

4/29/20 – PayPal escalated my claim

4/29/20 – PayPal advised that they had contacted the seller and were awaiting a
response from Vu Tien Dung

4/30/20 – Received an e-mail advising me that due to an unexpected incident the
shipment was delayed and that they had partnered with a new carrier. They
provided a new tracking number that only showed the shipment moving
from one place to another in their country. At that time I was asked to close
my case with PayPal!

5/19/20 – PayPal notified me that they are reviewing the info provided by Vu Tien
Dung and will have a decision by 6/19/20.

Gary, any positive results. I am contacting the state of Oregon
As it appears this is Capt. Swaggers state.
Did you get any results from PayPal?

Anna is completely useless! The garbage I received was made out of flimsy cut-out spongey material! This is NOT N95 masks. I contacted Anna and sent her photos. She claimed these are the masks they advertised but offered me a 10% refund! What a joke! I told her I was insulted by that offer. I have filed a claim with PayPal and have reported them to the Federal Trade Commission. Maybe if more people will report them, something can be done to take them down!

I pointed out that the original website was Natrala.net but all communication has been from captainswagger. However, Anna’s email address is a gmail account! No legitimate company with legitimate products would respond to customers from a gmail account! TOTAL FRAUDS!

I had the same experience. “Masks” arrived yesterday after a 2 month wait. Same as your pictures. JUNK!

I got the exact same mask today, utter crap!

Wanted to give you all an update. “Anna” replied, gave me the OLD tracking number AGAIN and said they were sending me “gifts”…2 cloth masks. She asked that I close my claim with PayPal. I responded to her today that I would not close my case and I do not accept her gifts. They are a bunch of FRAUDS!

REPORT THESE [censored] SCAMMERS! ANNA CUSTOMER SERVICE REP IS AWEFUL! LIES , LIES , AND MORE LIES I AM OUT $96 DOLLARS FOR MASKS I ORDERED OVER 43 DAY’S AGO ! ANNA GIVES YOU A FRAUDULENT TRACKING NUMBER AND THEY WILL NOT REFUND!

Same experience here: ordered 4 masks, over 2 months later nothing has arrived and I get the same email response from “Anna” with a tracking link that shows nothing. I have repeatedly requested a refund, filed a complaint with the BBB. This is a bogus company and neither Facebook nor PayPal should be listing anything from them.

She is a thief

Agreed same here ! Anna is a piece of garbage! Gives you a complete run around ! Scammers! Out $70 for masks I ordered over 40 days ago !

Ordered masks. Was willing to pay a the price for N95 Respirators as we have immunocomprpmised family members and I am a healthcare Provider. After several emails to vendor they finally arrived. Advertised as N95 Respirators. Definitely NOT N95s. Totally misrepresented! Have been i. Contact with “Anna” their “,Customer Support Exexutive”. She fi ally conceded that theae are no N95s and that they qere misrepresented. She has refused a refund ( I initially requested a 50%refund as I would donate the maaks I received as simple facemasks). She initially offered 10% then 30%. She also stated that the company would correct their advertisement. I have advised them that if I do not receive the 50% within 72 hours I will file a grievance with PayPal, file a claim with my bank and file a fraud complaint with the Federal Trade Commission. I am also trying to inform on as many social media and scam sites that this is definitely a scam. Save your money! These are VERY EXPENSIVE simple face masks and will not protect you from anything!

I hope they catch these thieves! Shame on them ! Anna Is a joke of a customer service rep !

I have just had this SAME issue! I received these “masks” yesterday and they are NOT N95 masks. I have sent “Anna” a strongly worded email requesting an email.

Did you receive any sort of refund?

I ordered mask that said I would receive it in one week, that was one month ago and it just shipped out today and its coming from CHINA, WTF. So I should get it in another 2 months from now. I AM PISSED OFF

REPORT THEM!

Order mine April 13, and still waiting. There in house tracking software is bogus. The product has been siting in Shanghai since April 28th. This is the tracking number they gave me. I wonder if you have the same one: https://trackingfinder.com/tracking/LS321870822CN

Thanks, Doug – Florida

Perfect for your average Joe during a Pandemic
I ordered a mask of this website. This is exactly what I was looking for. Product shipped sealed in plastic inside original box. Masks are super durable and will be perfect for trips out. The mask itself isn’t overly large, but coverage is good and ear loops are comfortable. I received the correct amount in the box. Thank you!

Totally agree – this review is FAKE!

This review is fake ! These people are complete scam artists !

The seller fulfilled my wishes magnificently. The shipment arrived in less than a week, three days earlier than promised. I am very pleased to have them. I have to work as a poll worker during the state primary in early June and I was worried I wouldn’t have a suitable face mask. These face masks will suit me very well. They are soft and fit well and should be comfortable to wear all day long if necessary. I give the seller 5 stars with much gratitude.

I doubt this review is legitimate! This people are complete scam artists

Well needed and thankful
The product is high In price than my last box but due to the demand it’s understandable. I work for a Hospital and supplies were low so I purchased my own. So those who had a need could get access. They fit well and they were delivered ahead of time. I received the right amount. The box was in perfect condition. With a seal closure. No odor to mask. I will buy more.

FAKE!

Fake review.

I highly doubt your review is legitimate! This Company is a bunch of scam artists !

I ordered a mask from Captainswagger on 1 May. Everything appears very well made with clear instructions. I purchased the mask due to the virus that is in our world. I have light asthma and feel this particular mask will keep me safer this spring.

Fake review !

Exactly what I was looking for. Followers on the site still say it’s on the way but I’ve got it. Hope that will be overcome soon. Easy to wear easy to breathe. MY GLASS DOESN’T FOG UP. Quite comfortable is good.
I would recommend it to my friends because it is very helpful

This is a fake review ! This company does not ship masks ! The are scam artists!

Your review is bogus ! This company is a bunch of lying scam artists

When I received my mask they were exactly what my family and I needed! They were comfortable for each of my family members to use. My 4 year old daughter can even wear these mask and wear them comfortably! It took one week to get delivered but the wait was worth it! Great buy! Thank Captainswagger.
7, Exactly what I was looking for. The tracking on the website still says that it’s on it way but I just got it. Hopefully that will be fixed soon. Easy to wear easy to breath. MY GLASSES DON’T FOG UP. Quite comfortable as well.

This review is bogus ! This Company has been reported for Fraud ! They are complete scammers!

I love these reusable masks. They are light-weight but provides protection. They don’t have a filter but they provide a good barrier between you and others. They also fit well. I washed them when they first arrived and washed them frequently when used. I loved them so much, I also purchased the six pack that they have available.

lair, liar your pants on fire

Fake review! This company is a bunch of scammers! Interesting that all the fake reviews were written on the SAME day! Probably by the same person! Look at the reviews before and after 5/15/2020!

They are very stretchy, that’s what I want. I have trouble with anything on my face and these are comfortable. They smelled with them, however, I was washed in detergent and dried in air. Now there is no smell and they do not fall off.
I am very happy about it. I will order more for relative

I ordered 2 masks from Captainswagger. The masks are thin but have a lining in them that seems to work well. The fit around the ears is just right and you can cover your face from the nose to the bottom of your chin. It will be interesting to see how they are after being washed but so far they do what I need them to do. In fact I ordered 6 more.

This review is bogus ! This company is Fraudulent!

Thanks to Captainswagger. We got these to help with the prevention of the flu spread (not coronavirus) as our family gets sick often. This has helped this year. We enjoy that they are flexible, soft and washable. Our family is very comfortable using them.

Liars

A lot of the other reviews seem misleading. I found these masks of a high quality. The seams are sewn together very well. They’re light and comfortable. It’s easy to forget Im wearing it. They wash well in the washing machine- no fading or stretching or anything. They come out still looking brand new. I can fold a mask and tuck it in my jeans pocket without noticing it’s there. They’re great, a great design. Perfect for public outings during covid. I can’t think of a single reason not to recommend these. They’re a good price too. If I ever have to buy masks again I’ll get these again.

This is a fake review! This company is a bunch of frauds !

These people are [censored] ! Complete scammers

He and his so called company needs to give back every dime that they scam us out of it is not right we as human beings try to protect ourselves and this person trys to get rich off us and that is unlawful and something needs to be done. I am going to file a complaint against Paypal and I am going to dispute it with me babk

Scammer’s website Facebook ad for N-95 masks

Scammer’s email Captainswagger.net

Country United States

Type of a scam COVID-19

Initial means of contact Social media (e.g., Facebook)

Order n-95 mask thru add on facebook never got product and when try to call get nothing I would like to receive my money back and will go thru paypal and dispute this this my bank Please NO ONE THIS IS A SCAM! This is not fair for people to take advantage of anyone with this pandemic going on everyone is trying to be protected and others like the so called company is one that is doing just that. This so call company needs to be jailed for this scam!

Hope they catch these frauds !

I had ordered 4 N95 masks in March shipping info states not left China as of May 6th. Keep getting scripted e-mails then I get 2 cheap masks in mail from unknown source totally diff shipping info. I had set up a dispute on PayPal and today they sent me this shipping info. Now trying to send these back as not what was ordered. They are obviously a scam. Attached picture of what was sent definitely not N95 and only 2. Still trying to get my money back.

OMG, I have received the same thing in the mail today – obviously not N95 masks. Still waiting for PayPal to resolve my dispute. I will report them to Federal Trade Commission as other reviewers have suggested.

Vu Tien Dung has not given me a shipment date only a receipt number and I’d number which when I go into tracking this it doesn’t exist . The support contact was Anna and keeps repeating the same thing by tracking my shipment which isn’t there so I asked for a shipping date and no response or the same email tells me to track a non existent number .

I ordered the same masks and I’m getting no where with receiving a shipment date and the number they gave me to track doesn’t work . Where do you report them ? They got me for 70 dollars won’t happen again .

Report them ! They are complete scammers

This seems to be a scam
I did not expect PayPal to pay this until merexhandise was on its way
Wrong again.
I ordered 2 N95 mask 69.00 + on April 21, expected delivery April 27.
Pay pal paid and no correspondents since 21st. I feel I have been scammed out of 70.00. I will also not ever order another thing through Facebook ads.
I have not contacted pay pal yet, but according to some buyers getting mask pay pal will not so anything, I will try. I have just retired after 48 years selling sand I am having trouble understanding people that do this in my opinion they shout be neutered.

I placed order April21. On the payment page it gave me estimated delivery April 27th.
Finally found pay pal receipt that payment issued. I have not received email with tracking number, but according to other it does not mean much to have tracking number. I hate to be scammed, but my wife warned me
I will try to do a complaint to pay pal, but some on here sis not have much success. At least I will do my best to let others no about rhis scam.
Phillip

I also ordered the mask and tried the tracking through pay pal and the tracking number is bogus. Wish I had read this before I ordered. I will report and send out a warning over Facebook everyone else should help others and do the same.

Sorry this website won’t let me post there gmail account but it is tiendung 2245 @ gmail.com

CAPTAINSWAGGER.NET EMAIL RESPONSE

TO ALL THIS IS THE EMAIL ADDRESS CAPTAINSWAGGER.NET REPLIED BACK TO ME WITH IT IS A GMAIL ADDRESS IN CASE YOU WANT TO FLOOD THERE EMAIL WITH UR COMPLAINTS IT IS ,,,,, THE NAME SAY’ ANNA SUPPORT AMD YES THIS IS A FACEBOOK AD THAT I SEEN I
ON FACEBOOK AND SAVED THE AD IN MY SAVED FILE ON THERE WHICH GOONA SEND ZUCKERBURG A COMPLAINT AS WELL

i ordered a mask from them and they sent me a email with a tracking number and said it was shipped via usps well i tried on there wbsite there tracking link and it comes up number can not be found i also notified paypal and disputed the transaction and pay pal denied my claim leaving me to believe that pay pal is in cahoots with them after serveral emails to the address they sent me this was there last response i copied and pasted thre email here it is ,,,,,,

Anna Support
To:
[email protected]

Sun, Apr 19 at 3:34 AM

Dear our Customer,

First of all, we are so sorry for the unexpected inconvenience caused to you and understand how you are feeling right now.
The tracking number and details will be sent to you when you reply back to us in the next 2-3 days.
Please feel assured that the masks you ordered are certified to meet high US medical standards and maintain high quality .
Your package is on the way to the destination and will arrive at your place soon.
We respect your comments and sharing in order to make our service better, then we could bring more benefits to our customers.
Serving and supporting you are our honour and hope you could sympathize with us.
We would be grateful if you allow us to bring the best service to you at this time. Your comments will be the foundation for us to improve our quality from now on.
Warmly thank you for being our customer, stay well and healthy! We wish you all the best things in life.
Best regards,
Anna
Customer Service Executive ,,,,,,,,,,,,SO as you can see now they or she say’s they will be sending me a tracking number and info but then what was the tracking number they sent to begin with SCAMMERS THATS WHAT THEY ARE I DID NOT SEE ANY MONEY COME OUT OF MY BANK ACCOUNT FOR THIS SINCE I FILED A COMPLAINT WITH PAY PAL BUT I DO NOT TRUST PAY PAL EITHER SO I DISPUTED THE CLAIM WITH MY BANK SO DO NOT DO BIZ WITH CAPTAINSWAGGER.NET THERE SCAMMERS AND NOT TRUTHFUL

They are probably coming from China. The borders are closed so it probably won’t come until after all of this blows over. The address is New York . So Idk. I’m calling the bank to stop the order.

Ordered the N95 mask and feel I’ve been scammed. Ordered it almost a month ago and when I wrote to them, they responded with a tracking number but that’s useless since there was no shipper listed. So sad that there are so many evil people out there taking advantage of a pandemic! I will never order anything through a FB ad again. FB should be vetting these advertisers better!

Ordered the n95 anti virus face masks early April 2020 and still have not received order. The web site we ordered through (TimeRole.net) has disabled any search functions (history, etc). We have emailed this merchant and nothing, we’ve contacted USPS, they have no updates.

I’m in the process of disputing a charge through PayPal. They run under multiple company names such as CAPTAIN SWAGGER, READY AWARE and VIRAL ASPECT Do not buy from them!

Scammer’s website www.captainswagger.net

Scammer’s address 3517 angus road 10003 New York

Country United States

Type of a scam Online Purchase

Initial means of contact Email

I ordered a gift for my dad for Christmas and it never arrived. I contacted them multiple times and nobody has replied. Please stay away from this company

Victim Location 12303

Type of a scam Online Purchase

I ordered a product from them in mid-November as a Christmas gift. It was acknowledged, but never shipped. My credit card hasn’t been charged, but I don’t believe this is a legitimate company. Their address is bogus: there is no 3517 Angus Road in NY zip code 10003. Messages through their website were never answered. I can’t even get in to my order to cancel it.

Victim Location 60656

Total money lost $70

Type of a scam Online Purchase

I ordered a product off the website and it never came in after a couple weeks when they promised seven day delivery. After reaching out to customer service multiple times they keep sending me the same response like almost as if it was automated, it made no sense. They stopped responding to my emails won’t give me any tracking information and duped me out of $70 Buyers beware!!!