Victim Location 85719
Type of a scam Tech Support
Said they were Apple Support, but that isn’t their number. Calling iPhone carriers saying their icloud has been hacked. My son’s icloud has not been hacked
Victim Location 99201
Type of a scam Tech Support
Received a call from "Ethan Williams" stating they were from Apple, with an accent, tech # C0806594, case ID AX100456. Gave access to my computer. Was told that I had a horrible virus. They got in remotelu and showed me what was going on. They were going to get it all cleared up for me. They said there may have been cyber crimes committed in my name and their company would be able to get it cleared for $5000. They would take care of that price and deposit it in my account. They would need to catch the criminals, so I would need to pay by gift cards so the "scammers" wouldn’t be track the transactions online. I went Target to get 2 gift cards for $1000 and went to Macy’s and got 8 gift cards for $500 each. I gave the caller the numbers from the gift cards, but was told that there was a hold on the Macy’s cards. They were able to get the Target money. He kept me on the phone while I was getting all of the gift cards. They had me scratch the numbers off the cards and read them to them, also send pictures of the cards because they weren’t able to get the cards to go through. When I got home, I could see that the company was still looking through my computer. I thought they were still "cleaning" the virus.
I called Macy’s on my other phone because the cards wouldn’t go through. I explained the situation to the lady at Macy’s and was told that it sounded like fraud and they put a hold on the cards. At this time I was speaking with Jordan Wilson, one of their special technicians. I told Jordan there was a hold on them and he hung up. The lady from Macy’s said for me to make a copy of the front and back of the cards and send them to her. I found out they accessed my savings account and transferred $4000 from savings into my checking, which made it look like they transferred the money directly from their account. At this time, I have my computer shut off and disconnected from the internet. My bank has been notified, but am going down there to speak with a banker and put a freeze on my bank account and get a letter stating what is going on. I will also try to file a police report so that I can get that info to Macy’s and call the Federal Trade Commission to file this scam.
Victim Location 21619
Type of a scam Identity Theft
Have been contacted dozens of times over the last few days by someone stating my Apple iCloud account has been hacked.
Victim Location 14435
Type of a scam Tech Support
Hi this is Alyssa from apple we have found a breach in your Icard account…
Victim Location 54521
Type of a scam Online Purchase
There is one Apple logo in this e-mail. The subject is “Thank you purchases” “ Proof of subscription”.
It says “Your last order at the app store was successful on June 19th, 2020.”
There is an ID# in blue writing (link?).
The strange thing is, in the details of purchase, the date is listed as June 20th, 2020. That date had not occurred yet.
It says I purchased “MOBILE LEGEND 5000 DIAMONDS” for $50.69.
Then it says: “For more information and cancellation of purchase, please open the attachment (PDF)”
there is a downloadable attachment.
I did not click on anything in this e-mail, since I did not make any type of purchase of a game or in a game, EVER !
Victim Location 75023
Type of a scam Tech Support
Did not answer the call – went to answering machine. Called multiple times on 01/21/2020 and started again 01/22/2020. Says the cloud was breached – do not use apple devices. Press 1 to speak to someone or call another number later.
Victim Location 59859
Type of a scam Phishing
Recieved 7 calls from this number in 1 day, I finally answered the call to tell them to quit calling me, that when the guy Jacob stated that my apple I cloud has been hacked, I told him I don’t have a apple account. He proceeded to tell me that some one in Russia or Romania or China has opened an account in my name. The only info of me he said was my first name and my old address. I told him I was busy and wanted a number to call him back and he wouldn’t give me one saying that he wanted to transfer me to an apple agent.. I said i wanted more info on who was opening up an account in my name and he said that the apple agent could tell me all that when they look into the account. I said i wanted a number to contact them back and he resisted. I asked for more info and he wouldn’t tell me so i told him i would get more info when i talk to the FBI and i hung up.
Victim Location 53536
Type of a scam Phishing
Scammers used some sort of way to get apples phone number and called my number. Once I called back, they stated if I were to pay them $5,000 they would remove my phone number from their list and stop calling.
Victim Location 52404
Type of a scam Tech Support
On Friday 11/8/2019 midday I received voice message on landline from Apple inc. female voice notifying me of a breech on one of my Apple devices. Message options press1 to talk to a support adviser, press 2 to repeat message or 3 call 208-262-0000 later for assistance. Shortly later probably within hr of voice message I received another call from Apple Inc. Since I do have two Apple devices I picked up the call. Caller was male gave name of Edward Thomas, with foreign accent advising me of a breech of my Apple account. Someone either in Russia or Germany was trying to log into my account in the last 36 hours. They tried 6 times. He asked if I was traveling out of country. Told him no. He Asked if I shared my password/log-in info with anyone. Told him no. He asked if I used my devices for purchases. Told him yes. He advised my personal information could be compromised.
He asked if I could sign in to computer or laptop. I told him my only devices were iPad and iPhone. He then asked me to log into www.appleinc. I did. He asked what page looked like. I told him (iPhone 11advertisement) He then asked me to click on Apple logo in upper left corner but nothing happened. He then asked me to scroll down page to product and support service section. I did. He asked me to jot down the phone number for Tech support which I did. 1-800-694-7466. He said someone from that number would call me back and ok to pickup that call and then asked me to hang up. Shortly did receive that call from that tech support number. It was same caller Edward Thomas but he was going to transfer me to his supervisor. Another male with foreign accent came online saying his name was a Jonathan Buyer (sp?). He said if I don’t have computer or laptop he can help with “offline method”. But I would need to supply money card such as Best Buy or various store card but I would be refunded by Apple because Apple doesn’t let their customers pay for anything. He asked me if I drive. I thought that was a strange question. But told him yes. Also through out our conversation he was trying to reassure me I was talking to an Apple employee. He then asked me to get my cell phone and give him my cell number. I was hesitant to do this and he asked me if I was having doubts. He still tried to assure me not to have doubts. I told him I was not going to give him my cell number at this time. He said “the* *** good bye”. I said “thank you” and hung up.
He did not get as far as to the dollar amount of the cards he wanted.
At first this call sounded convincing but I became more suspicious as it went on.
Victim Location 83703
Type of a scam Online Purchase
I got an email receipt from Apple stating my purchase for an app that I have never bought from Apply Pay, which I don’t use. This has happened to me before but it was real and someone has hacked into my account. It had a link to cancel the purchase and it took me to the Apple website, so I logged on and it had a question about my moms maiden name, which is generally what I use for my security questions, so I didn’t think about that. It said to verify my account to cancel and I also didn’t think that was weird as I have had to do that before. However, I wasn’t thinking just trying to cancel it quickly and it asked for my SSN. I didn’t realize my mistake until I got to the next page and it asked for a front and back pic of my debit card. NO. I knew it was a scam then. This was a result of me being naive, but also THIS IS A SCAM. I googled it and this exact thing has happened to others. I’m not quite sure what to do now as my SSN is out there, but I figured this was a start.
Victim Location 98093
Type of a scam Tech Support
Claiming to be apple. Called number they said number not in service
Victim Location 98020
Type of a scam Phishing
Hi, these fake Apple INC scammers are at it again. We have had problems with them months before a couple of times. Just ignoring them as we are now. Best we can. Today they call our land line phone and they have used 2 numbers today in a 2 1/2 hour period. They called 8 times in that 2 1/2 hours. On our land lines we cannot block numbers. I have cancer and just came home after 23 stay in hospital. Please get these scammers to stop! They leave a message every time.at the end of the message they say if I withs to hang up press 2. Stupid i never answered.
Victim Location 14224
Total money lost $5,000
Type of a scam Tech Support
Victim contacted by telephone by "Apple" representative stating need to purchase additional software for $5,000.00 in gift cards.
Victim Location 83709
Type of a scam Phishing
Received email saying my account had been accessed in a different country and I needed to unlock it. The link I received was not Apples and they asked for social security number and credit card info and mother’s maiden name. THE WEBSITES SHOWED THEY WERE SECURE- DON’T FALL FOR IT. Contact apple through their website.
Victim Location 83687
Type of a scam Phishing
Contacted saying email was logged into from xx.xx.xxx.xxx ip and to change login info through link provided
Victim Location 98037
Type of a scam Phishing
Obviously not a human leaving a message that my Apple device in danger. I have no Apple products.
Victim Location 98043
Type of a scam Phishing
I received a call stating that there was phishing activity on my apple. he stated someone had tried to change my password at 7am in tennessee and in florida. he said he needed me to go to my mac book right away to upload software. he was very aggressive and kept pushing that I needed to do it right now.
Also received a text message stating you know if you have a bank account you wont be tired of making money i assure you that you wont, you dont bite the hand that feeds you.
Victim Location 98292
Type of a scam Tech Support
I have had 20 phone calls in 2 days from a Beverly Hills # claiming to be i Cloud help desk. When they get on the phone they say that my i Cloud account has been compromised in 3 States. When I start asking too many questions they hang up on me.
Victim Location 98240
Type of a scam Phishing
Looked up this number and found that it was an Icloud scamed. Was told to report it.
Victim Location 98579
Type of a scam Tech Support
A robocall made over several times on 01292019 at 1129hrs and continuing to call in approximately twenty minute intervals, stating "…a breach detected in your …. account…using any of …Apple devices we strongly advise you to talk to a support advisor…if you wish to talk to a support advisor right now press one…if you wish to to hang up press two…"
Victim Location 98392
Total money lost $100
Type of a scam Phishing
They told me my account was hacked and the only way to secure it was to buy a 100 dollar iTunes card and then they would reimburse right away, then they asked me to get 4 more cards at 150 each. They spent the 100 dollars immediately. I thought I was talking to a real apple employee. They said they were headquarters in California. Gave me names, employee identification numbers, and phone extension numbers. There are several toll free numbers, all the same people. The real apple company could not save the 100 because it was spent immediately.
Victim Location 98188
Type of a scam Phishing
Molly from Apple Support is back…
Victim Location 14435
Type of a scam Tech Support
Robo-call- Hi this is Sarah from Apple. We have found a breach in your apple iPhone. To speak to a representative please press 1 to be added to the do not call list please press 2 thanks and have a good day goodbye
Victim Location 98007
Type of a scam Phishing
I received the message below telling me that someone had made an apple purchase with my account.
I clicked on cancel the order and it took me to a fake apple site and tried to take all of my personal information.
Dear Customers,
Your Apple ID was used to sign in to the new device and make a payment via the iTunes Store
This is the details of your activity:
ltem : FaceApp: Neural Face Magic
Device : iPhone 6S Plus
Status : Require Verification
Total Order Amount : $12.13
IP Address : 194.112.233.139
Location : Iraq
Browser : Mozilla/5.0 (iPhone9,3; U; CPU iPhone OS 10_0_1 like Mac OS X) AppleWebKit/602.1.50 (KHTML, like Gecko) Version/10.0 Mobile/14A403 Safari/602.1
If you did not authorize this purchase , please Report this Problem and make
Payment Cancellation
You have 24 hours to cancel the order, We will not accept the cancellation of your order if it
passes the specified time limit.
AppleID | Support | Privacy Policy
Copyright @2018 Apple Inc. 1 Infinite Loop, Cupertino, CA 95014, United States All Rights Reserved
Victim Location 98087
Type of a scam Identity Theft
Caller claiming apple account hacked
Victim Location 98072
Type of a scam Other
Keeps calling our land line about every 2 hours. Does not leave a message.
Victim Location 13144
Type of a scam Tech Support
They tell you your apple account has been comprised and ask you to get on your computer so they can fix the problem. They then add a virus. When you tell them you do not have a account they call back again in a few minutes. I then told them I would report there number. Thet then called back 9 times every 20 minutes to harrass me .They did the same thing last month.
Victim Location 99208
Type of a scam Tech Support
A representative from Apple Inc called our landline phone and stated that my iCloud account was compromised/breached from Germany or Russia and instructed me to select "Option 1" upon which I spoke with a male with a foreign accent requesting further account details to assist in the compromise/breach. Upon questioning the validity of the call, the representative abruptly hung up. The call initiated from (408) 606-5775.
Victim Location 83705
Type of a scam Tech Support
I received messages on my answering machine stating that Apple had found suspisious behavior on my Icloud account and that I needed to call back and speak with a technician. They called me 7 times on sunday and about once a day before that. I called the number back and spoke with a person by the name of George C*** and he stated he needed to get into my account. I informed him I did not have a computer and he told me "yes you do". I asked to speak with a supervisor and he stated he was the supervisor and hung up on me. I have not received a call since.
Victim Location 97322
Type of a scam Tech Support
Robo call three times with in 2 hours leaving the same voice mail. The message wanted us to call Apple tech support at 844-713-0999 as soon as possible.
We chose ton to return call
Victim Location 98021
Type of a scam Fake Invoice/Supplier Bill
I received email notification that I purchased 100.00 Itunes card and in big bold letters there was a notice
Cancel transaction" and when I went to that page they wanted my personal information. I put in my name and address but when I got to SS# I realized that this was some sort of scam and clicked off the page.
Victim Location 67218
Total money lost $100
Type of a scam Tech Support
I was trying to activate a used phone I called Apple support for assistance instead I got an imposter who tricked me into providing $100 gift card to get my phone activated and when he had it he hung up on me . By the time I called iTunes the card had already been emptied
Victim Location 75208
Type of a scam Tech Support
The robo said my iCloud had been breached. I pressed 1 to b placed on hold for about 1 1/2 min. Last picked up and asked how she could help me. I told her they had called me. She asked me if I was using an Apple product and upon saying no was hung up on. I called number back and the robo asked for my phone’s ime number! Outrageous
Victim Location 33325
Type of a scam Phishing
Call stated to call as My Icloud was hacked.
Victim Location 13601
Type of a scam Tech Support
A robo call was received telling that a security breech was found. on my Apple account. I was given an option of staying on the line for support or calling them back. The numbers that called me are 786 843 4380 and 954 331 4501. The number they gave out for me to call is 760 280 1837.
Victim Location 76308
Type of a scam Tech Support
Calls om my phone that say I have ICloud trouble. 21 calls 3/23-27/2018. Phone numbers trace back to apparently legitimate Apple stores. Have talked to Apple twice about this problem, they tell me I have no problem with the Cloud.
Victim Location 83709
Type of a scam Tech Support
I got this email today from “Apple” saying my iCloud account was suspended due to incomplete or missing information. I clicked on the link. The site looks just like apples site. I logged in and it was asking for all my information. Including my social. So I went and logged into the cloud on my phone and on apples actual website and nothing. So I logged out and changed my password. But as far as I know Apple doesn’t ask for your social. It is like a social account. I figured first they are getting your Apple ID to spend a bunch of money on it even if you don’t fill out the form because your triggered. And if you do fill it out. They have your social and your identity is stolen
Victim Location 76354
Type of a scam Phishing
Leave message about Apple ID has been compromised and I need to talk to an account representative.
Victim Location 76309
Type of a scam Phishing
Keep saying our IP address shows our I cloud has been hacked
Victim Location 75223
Type of a scam Tech Support
Automated calls constantly.
Victim Location 33635
Type of a scam Tech Support
Received a call from "Apple Inc" on Caller ID. Female robot on the other end told me my iCloud security had been breached. Then to Press 1 to speak to support, or Press 2 to end the call.
Victim Location 76207
Type of a scam Credit Cards
I needed to cancel a purchased I’ve made through apple. Unfortunately i didn’t have the number handy and I google apple 1800 in USA, this lady asked me for my email then send me a code number that i received in my junk, and i gave it to her, (I guess to win her trust), and later she said that in order to make the refund of 14.00 she needed me to go to the nearest store and buy a 100 gift card (ITunes), so I could give her the numbers on the back of the card, she explained than she needed that gift card so she could unlock my phone and proceed with the refund, and this time she will refund the 14,00 and the 100 (gift card) to my credit card (saved into my apple account). I almost fall for it, not until I realized that she repeteadly was calling me back asking me if I bought the gift card, the name of her email is [email protected] and the phone number she was calling from: (855)646-2011 (888)204-1530. So glad I didn’t fall for it, I called apple and they told me that was a scam!!
Victim Location 14564
Type of a scam Phishing
Apple store icloud account comprised, call back to 8557677288 or select option call from 312-777-4200
Victim Location 14476
Type of a scam Phishing
I had 7 messages in one day from this number. It said not to use my Apple product until I called the 800 number, when I did it said it was a mortgage company. The Apple number was the actual Apple store number in Victor NY.
Victim Location 14572
Type of a scam Phishing
They called telling which device from Apple I had. I insisted on which one they were referring too. They wouldn’t tell me anything so then they hung up.
Victim Location 14467
Type of a scam Phishing
Robo voice said it was regarding the security flaws associated with Apple products. Said we needed to call a number they provided to talk with a tech before we used any of our Apple products. Received at least 10 to 15 calls per day for several days.
Victim Location 12304
Type of a scam Phishing
This number has called my boyfriend’s place of employment 6 times today in a span of 4.5 hours. He called the number back and spoke to someone removing the number from their list because it’s a business and there isn’t any Apple ID set up with the business’ landline. He was hung up on after he sad that. When 585-421-6070 is googled, it shows up as an Apple store in Victor, NY.
Victim Location 75040
Type of a scam Phishing
Random calls about my apple cloud account being hacked. I don’t have any apple products or accounts. I don’t know what they want from me, but I want them to never call me again.
Victim Location 21210
Total money lost $100
Type of a scam Fake Invoice/Supplier Bill
I had gotten the very bad news that my aunt had died earlier in the day, and then I had rushed off to teach a class, and during the class I noticed this email.
Even this email looks pretty phony, doesn’t it? And the funny thing is, the people who sent it aren’t even the people who got my money.
The first thing I did was message my kids to see if either of them had bought this game, as unlikely as it seemed. Neither replied quickly so I clicked the link to cancel the transaction. That took me here.
This is a famous scam, I guess: I read about it here.
I started filling out the forms until I got to the one that asked me for my credit card information. Then I balked. I decided to call Apple directly and find out what was going on. I googled ITunes support, and this phone number came up: 800-880-9785. So I called it.
I spent the next hour and a half on a “support call” with various technicians and supervisors with Indian accents (later I wondered if maybe it was only one or two people pretending to be different people) who explained to me that hackers had been getting into my iTunes account for three months and the only way to safely refund the money was for me to buy an iTunes card at a drugstore or gas station, and give them the number. They even said they would stay on the phone with me while I went to get it!
During this phone call, I complained bitterly about Apple making me go through such an annoying procedure, and I also told them I had had a death in the family. The technicians were personable – they sympathized with my troubles, and laughed at my jokes, and assured me that Apple regretted making me go through this annoying procedure. They told me that if the CVS employee asked me what the card was for, I should say “personal use” because if I told them that it was for this security problem there would be a 20% upcharge.
I know, I know! The worst part of this is the humiliation, though the $100 isn’t great either.
I actually started crying a couple times during the call because I thought this might be a scam and I was getting so confused and upset. I didn’t understand why Apple would make me spend $100 to fix a problem like this. Or make me drive to CVS. I argued with them, but they convinced me, usually by saying they would connect me with a supervisor, then putting me on a long hold. Maybe they were starting to feel sorry for me, and were giving me a chance to come to my senses. But I didn’t.
They got me past the insanity of driving to CVS with the technician still on the call – I was actually GRATEFUL for this. At one point I looked down and saw that the phone call now showed a different number. Rather than the original 800 number, it showed a number in Hackensack New Jersey. 201 487 6000. Throughout the call, there was very poor reception and crazy static. They called me back to try to get a better connection. Unfortunately they were having a thunderstorm in California.
After I had scratched off the iTunes card (they had to explain to me how to do this because I had never bought one of these cards before) they had me stay on the line and give them all the information about the CVS where I had purchased the card. Then they tried to convince me to go back to the CVS and get another card, so they could refund my full $255.99. At this point, I asked them to email me – they said they didn’t have that capability, though they would email me in about an hour when my refund was complete.
Before we got off the phone, he gave me this information to write on a piece of paper: Peter Johnson, x 1008, Billing. (Get it? I didn’t.) Peter said I could call him back anytime.
As soon as the call was over, I checked my credit card statement online, and of course there was no refund. There was just a charge from CVS for the gift card. I immediately called Apple, and told them what happened, and tried to block the card… but it was too late, already redeemed of course. They suggested I call my credit card company, who told me I could dispute the charge on my credit card. That didn’t make sense to me. CVS didn’t do anything wrong.
The funny thing is, I called the 800 number later in the evening and they answered! I asked the latest “support representative” why they would do this such a mean thing to me. He listened to my story (probably trying to figure out if there was a new opportunity for scamming) then explained somewhat angrily that the iTunes card was a gift card, and that I had given them a gift. And then he put me on hold.
Victim Location 33983
Type of a scam Business Email Compromise
Keep receiving calls regarding my iCloud account being terminated unless I press 1.
Calls from the following numbers say the same thing:
?(509) 260-2008? Cle Elum, Washington
?(929) 427-0178?, ?NY, NY
(240) 237-1031?, Lexington Park, MD
Victim Location 97030
Type of a scam Business Email Compromise
Today call from NY #. male recorded voice warning that my iCloud acct has been hacked. I hung up
Victim Location 79606
Type of a scam Tech Support
They called my landline claiming someone was trying to access my iCloud account. Told to call 833-501-4722 for advisor. When doing so was told to open my computer. I then asked for authenticity. He said he name was Charles and gave me the numbers 911594 which was suppose to mean something. It didn’t so I hung up and called Apple directly. They said it was a scam.
Victim Location 59937
Type of a scam Tech Support
Scammer called with prerecorded message with a different phone number to call back. Pretended to be an Apple rep and that there was suspicious activity with my iCloud account. Hung up, did not call the number back.
Victim Location 54942
Type of a scam Tech Support
I have received 10 calls in the last day stating that it is Apple calling & that one of my devices has been hacked. I do not have any devices. I do not call them back.