Amazon Support

George – Aug 20, 2020

Victim Location 36022

Total money lost $2,500

Type of a scam Credit Cards

Contacted through Freudian Amazon order charged to my alternate Amazon acct. Requesting credit cards times 2 in separate charges. When I questioned them they responded as the Amazon Support using an Amazon.com letterhead.

Dale – Aug 13, 2020

Victim Location 63136

Type of a scam Credit Cards

A guy called and claimed to be from Amazon Support and they had a package,and I needed to call them to verify my credit card number.

Jay – Jul 08, 2020

Victim Location 83316

Type of a scam Credit Repair/Debt Relief

Did not answer first ring which was caller id as my own name. Message was that 149.99 had been charged from my Amazon account. I was instructed to call back if I had not made the charge. I called 833-767-0130 and was directed to open my computer so that we could find out who made the charge and to cancel the charge. When I was directed to enter a URI address starting with www.tangle????, I became suspicious and told them I thought it was a scam. Another person came on the phone and his response was that if I thought it was a scam, I would pay the amount, and I could hang up, which I did. No personal information or account numbers were exchanged. I also reported this to US Bank, Buhl Branch.

Christian –

Victim Location 62244

Type of a scam Identity Theft

Email titled: An error occured: Your account required to Update! January 03,2020- Case ID: PS8125S

I quickly read the email at first and it took me to amazon log in. It actually appeared as if I was signing into my amazon account. Once I thought I was signed in, it wanted me to fill out all of my personal info, address, phone #, email and then my social security #?!?!? I immediately stopped dead in my tracks, deleted everything I had filled in and went back to the attachment that was sent. I then re-read the "Summary Account" and noticed many grammar errors…including the spelling error in the subject box. I quickly realized where they "get you" at the bottom by telling you: "If you are unable to complete the verification process within 24hours, all pending orders will be cancelled. You will not be able to access your account until this process has been completed. We ask that you not open new account as any new order you place may be delayed." I haven’t even placed an order since before Christmas.

After seeing this, I decided to log into my Amazon Account by going to the official website. I looked at my profile, nothing looked off and I did not see any alerts to act now or my account would be locked.

Hopefully this helps others. They have gotten really good!

Meghan –

Victim Location 68046

Type of a scam Online Purchase

A man by the name of John calls repeatedly from the phone numbers listed and states that they need you to go purchase pre-paid gift cards to pay for the merchandise. He states he is from Amazon Support

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