ACE Cash Express

Terry –

Victim Location 60440

Type of a scam Advance Fee Loan

received multiple messages & calls from a Mr Charlie Williams from Ace Cash Express for a loan. Mr Williams insisted they were legit & I did look them up online. Mr Williams called me from 512-547-1837 to advise me that they had to send verification amount of $400 to my account & for me to send it back before loan funds would be deposited. Advised caller that I was duped into a scam before & did not feel comfortable continuin. Looked company name up in google & obtained a toll free number & was advised by lady that they do no do business in my state & that the caller was a fraud.

Suzanne –

Victim Location 95045

Type of a scam Advance Fee Loan

I received this from what looked like the real ACE Cash Express. I called the actual 1800 number on the actual website because this looked fishy. They had no mention of me in the system. I have reported this to the BBB and the FBI cyber criminal division.

Thanks,

***

Ana –

Victim Location 64701

Total money lost $100

Type of a scam Advance Fee Loan

Daniel Brown was his name, he said I qualified for a personal loan between 3-5000 dollars and to call his phone number. I did and he needed me to pay for the moneygrams to be sent to me for $100 on a google play card. I went to walmart, they were not good reference numbers and they told me it was probably a scam. I called Daniel Brown right then and there while still at walmart and he had me hang on while he checked into it. Later in the day when I finally spoke to him again, he said the money was there but on hold due to this being a first time loan with them, they need me to pay a loan tax of $265 and that after my first installment payment, that would be refunded to me. I asked why pay it if it is going to be refunded? He said it was something that needed to be done to show I guess good faith??? I became leary and called the ACE cash express and talked to a Mike who said it was a scam and to report it to BBB, make a police report and send them a copy of the email.

I am attaching the text message that was sent to me with the reference numbers. Also the form in which I was sent in the email.

Ronald –

Victim Location 30120

Total money lost $150

Type of a scam Advance Fee Loan

I had been dealing with these people for 3 weeks. They promised that I was approved for a loan. Then they began to ask for $150 in Google Play cards and a $250 Stream card to secure the loan. Do not be taken in. The money never comes! I dealt with Mike Anderson which was the supervisor but the email cam from Daniel Gray claiming to be a loan officer. Thank God I’m only out of $150 which was my ignorance and lack of understanding for the cards they had me purchase. Be warned!!

Leonard –

Victim Location 45410

Total money lost $250

Type of a scam Fake Check/Money Order

I was looking for a loan and was contacted by who I thought was loan agentfrom this well known company who said I was approved for a loan. They told me to send $50 so they can send it thru western union.since I didn’t have a bank account.I sent the 50 and he gave me a transaction number which was a phony. I called and he I need to send another 200 because the bank wanted a fee to release it.Like an [censored] I did with the promise of a return. Money never came the next day he called for another 250 I did not send it this time I asked for my money back he says yeah but i got to wait 45 days and he will send a confirmation letter to me. I called him the next day and he answered saying a different company now he was Cashnet and that he never heard of me..please be careful I was desperate at the time but I learned a lesson

Carlos –

Victim Location 48127

Total money lost $1,945.51

Type of a scam Fake Check/Money Order

I was trying to get a loan. They said they would put money in account that I was to send back via Western Union, Moneygram, or various gift card purchases in order to have the FDIC insure the loan. They have now returned a check on my account and I’m on the hook for 1945.51. I cannot get ahold of the company and no one else seems willing to help. ACE Cash Express, Irving Texas, 972-594-9019, Bajamin Farrell,  I will be filing reports with police, and whoever else I can to try to retrieve the money.

Jorge –

Victim Location 32621

Type of a scam Phishing

Identity Theft and account theft

David –

Victim Location 48224

Type of a scam Fake Check/Money Order

Applied for a loan online I thought was legit .some guy called me in a Arabic voice to tell me I was approved for a 8000 loan I declined it because I knew it wasn’t legit . they were apposing to Ace Cash Express. Hours later They deposited a fake check in my account for almost 4700.my bank called me to confirmed I told it wasn’t. They closed my account its under investigation and now the scammers have all my info!! Please be aware ! Idk if it was a inside job or not but that’s what ifs sounding like !

Scott –

Victim Location 31064

Type of a scam Phishing

They keep sending me emails saying I owe money for a loan I never had with them telling me to sernd money through money gram or they will press charges against me this has been going on for over 3months also I think they have stole my identity they are harising me everyday

Krista –

Victim Location 71201

Type of a scam Advance Fee Loan

Greetings from Ace Cash Express,

Mentioned below are the entire details of the $5000 CASH LOAN

offered to you.

Please read the loan breakup and TERMS & CONDITIONS carefully and call us up at (415)-251-9627.

If you are interested in this loan and are also comfortable with all the terms and conditions including

the 3-STEP verification procedures mentioned in this document.

Loan ID : CHK2791/646/AACL

Loan Amount : $5000

Interest Rate on $5000 in 24 months : $1000

Loan Tenure : 24months

Total Payback in 24 months : $6000

Monthly Installments : $229

Loan Security Deposit : Zero

Loan Processing Fee : Zero

Insurance Fee : Zero

UPFRONT Charge : Zero

NOTE: LOAN ID mentioned in this email is highly confidential; there for you are suggested not to share

it with anyone apart from our verification officer available only on (415)-251-9627.

Jill –

Victim Location 78665

Type of a scam Debt Collections

I got a voicemail from this number (844)867-2504. The voicemail "stated my name, said that is was a company called the "office of RNA", calling in regards to a returned item from your bank that requires your immediate attention. It is in your best interest to have yourself or your retained counsel contact our office at 844-867-2504 when calling please refer to the file number *** (a five digit number) please be advised this call is not disclosed and we are expecting a response." But, when I called the number back, it was a man saying he was from ACE Cash Express which was obviously not the same business that left the voicemail under that same number. He proceeded to tell me that I owed $190 from a loan I took out and that I needed to pay. (Which I never did.) When I questioned him about it he started asking me for personal information, like my SS number, that’s when I hung up the phone. I then found the real numbers for ACE cash express, and had them double check their system… sure enough, I had no loans out, in my name, for the amount the man was asking me over the phone.

Donna –

Victim Location 63857

Total money lost $1,400

Type of a scam Phishing

I done some applications online for a lone then David *** from phone number ** *** started calling me about a $8000 lone needed a checking account and routing number to send the money to I got all that and then I have a low credit score so I had to send him $50 on iTunes card for a credit incurance I had like $680.00ish $’s now I’m -$700 so like $1400 is what they got me for

Andrea –

Victim Location 03043

Type of a scam Identity Theft

They sent me a text saying I was eligible for a loan. When I called, they said I was eligible for a $10,000 loan. They then asked for my bank’s log-on info, user ID, password and PIN which I didn’t feel comfortable giving them.

Alyssa –

Victim Location 78702

Type of a scam Advance Fee Loan

I received a text saying that I was approved for up to 5000. The text also gave me an approval code and a phone number. I called the phone number and the hung up on me numerous times. I then called the real Ace Cash express and they said that they don’t give out any information through text and they do not have approval codes. They asked for my banking information and I hung up (Scam).

The number that they said to call back to was: 682-841-2095

Michael –

Victim Location 70739

Total money lost $500

Type of a scam Advance Fee Loan

They got me for 500.00 ,keep wanting more fees to deposit funds

Jon –

Victim Location 45223

Type of a scam Advance Fee Loan

I got a text stating I had been approve for a loan up to 10,000 with easy long term installments. I thought this was legit because I do have an open account with this company, so I verified what bank I was with and the last 4 of my ss#,when he asked for my bank account information it didn’t feel right, so I told him I would him back with that information. I then called cash express and was told he wasn’t part of this company.

Douglas –

Victim Location 23836

Type of a scam Advance Fee Loan

Emailed you and tell you that you’ve been approved. No need to put any money down or any collateral. But once you go ahead and say that you want alone and you sign the documents Everything Changes to where they need some kind of collateral or deposit money into your account and then you take it out and send it back to them. Asking for personal banking information like password so they can access your account. We also don’t like to answer the phone once you have sent them all of the paperwork that they have asked for and then you call and ask about your money it takes four five different times of calling to get ahold of them and they get extremely rude and upset.

Ivan –

Victim Location 20781

Type of a scam Other

They put money in my account and had me buy iTunes cards with it. Then another identical company with a different name put 900 in my account named Viva loan.com. they said I had to buy and repay them to raise my credit enough to receive the loan.

Stephanie –

Victim Location 23840

Type of a scam Debt Collections

I am have received several email for ace cash express stating that I owe them money! I have never borrowed anything from them, they keep sending threatening emails to me . I contacted ace cash express and they said they had nothing in my social for them and I advised them the emails I was getting.

Here is a copy of the message they keep sending

CREDITOR: ACE CASH EXPRESS (ADV.AMERICA)

CASE NO: J9/C-7334890

ATTENTION: ASHLEY FINN,

AMOUNT OUTSTANDING: $852.53

This Proceeding issued on you Docket No: – J9/C-7334890 with one of ADVANCEAMERICA INC. Company in order to notify you that after making calls to you on your phone number we were not able to get hold of you so the accounts department of “THE SEMRAD LAW FIRM” has decided to mark this case as a flat refusal and press legal charges against you.

We have sent you this warning notification about legal proceedings on March 14, 2015 but you failed to respond on time now it’s high time if you failed to respond in next 12 HOURS we will register this case in court. Consider this is a final warning and we will be Emailing/Fax this issue to your current employer to make sure they take strict actions against you. Your salary and all your wages confiscated.

We will be forced to proceed legally against you and once it is processed the creditor has entire rights to inform your employer and your references regarding this issue and the law suit will be the next step which will be amounting to $7456.79 and will be totally levied upon you and that would be excluding your attorney charges.

Please let us know what your intention is by today itself so we can hold the case or else we will submit the paper work to your local county sheriff department and you will be served by court summons at your door step.

This is your last and final chance to settle this case if you don’t take it seriously, we will surely take hard steps against your name and social and you will be the only person responsible for the legal consequences.

By electronically signing this Loan Agreement by clicking the "I AGREE" button below, you are confirming that you have agreed to the terms and conditions of the Consent and that you have downloaded or printed a copy of this Consent for your records.

IF YOU WANT TO RESOLVE CASE OUTSIDE OF COURT THEN CONTACT TO SETTLEMENT DEPARTMENT [email protected]

Sincerely,

Steven Anderson

Settlement Department

Ace Cash Express (ADV.AMERICA)

Austin, TX.

Angel –

Victim Location 15136

Type of a scam Debt Collections

I,have been receiving e-mails from a Ace Cash Express,stating that i,owe them $890.00 for a pay day loan that i recieved from them back in August 2014

Cindy –

Victim Location 15236

Type of a scam Debt Collections

From: Pay dayloan <[email protected]>

Date: January 25, 2016 at 12:04:09 PM PST

To: Pay dayloan <[email protected]>

Subject: UNITED STATES_COURT HOUSE- ACS – 9862435 LAWSUIT

LAST CHANCE TO SETTLE THE CASE

CASE FILE #: CA17/97A/23-55

LOAN INFORMATION

PAST DUE AMOUNT – $1242.36

CREDITOR – ACE CASH EXPRESS.

Christmas Festival Bonanza

SETTLEMENT AMOUNT – $302.68

Your case file # CA17/97A/23-55 is handling by LEGAL DEPARTMENT OF ACE CASH EXPRESS and we are working with FTC, FBI and all the three credit bureaus, So now you may cooperate us in order to resolve the case file CA17/97A/23-55 BEFORE WE DOWNLOAD YOUR CASE FILE # CA17/97A/23-55 INTO THE COURT HOUSE.

This is in reference to your Case File CA17/97A/23-55with ACE (ACE CASH EXPRESS) in order to notify you that after sending several emails we were not able to get hold of you. So the IC3 (Internet Crime Complaint Centre) has decided to mark this case as a flat refusal and press charges against you.

Your account with ACE is in Final Collections. According to our records, your outstanding balance was $1242.36

It may be possible that you may have some financial hardship with you.

So, we are just giving you a last chance that if you just make a payment by Today then we will close this account as paid in full with zero balance.

We do hope that you will work out with this offer which is of

SETTLEMENT AMOUNT – – $302.68

Or, else we won’t be able to help you out.

Do revert back if you want to get rid of these legal consequences and want to make payments within next 48 hours or else the case will be downloaded against you.

The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.

You can avoid this by taking care of this now.

It is quick and easy:

Do reply us right now and provide us the date on which you can make the payment.

If you do not take immediate action we will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer regarding this and if you are found guilty under the bench of jury then you have to bear a lawsuit which will be a penalty of $4515.85 and your bank account will be closed. it will be totally levied upon you and that would be excluding your bail charges, your attorney charges and the due amount pending on your name $1242.36.

IF YOU WANT TO RESOLVE THIS MATTER THAN IMMEDIATELY CONTACT US THRU EMAIL.

UNITED STATES ATTORNEY

You can reach at this number to talk with us Phone- +1 424 226 4609

Fax- +1 320 923 1019

</[email protected]></[email protected]&g…

Sarah –

Victim Location 34205

Type of a scam Advance Fee Loan

I received two emails and a number of calls from two different companies. One saying Ace Cash Express, the other from Cash Advance America. They said I was approved for a loan, then said I’d have to make a deposit of $280. When I checked with the corporate offices they informed me that I wasn’t in their system. Once rereading the emails I noticed they were both signed by the same person, David Gray. Attached is a copy of emails. Also, here is the list of numbers that keep calling and texting.

"Cash Advance America" – 305-280-3254 , 906-813-4919

"Ace Cash Express" – 202-595-7034 , 415-233-6006 , 415-763-5131

Louis –

Victim Location 40206

Type of a scam Advance Fee Loan

Solicited me on e-mail using my own e-mail address in the sender part. There was no reply address showing. I did not respond to it. I’m simply reporting it at this time.

Krista –

Victim Location 39211

Type of a scam Debt Collections

I have been receiving these emails for over a year now from people claiming to be associated with ACE CASH EXPRESS, ACE CASH SERVICES, ACE INC., ADVANCE CASH SERVICES threatening prosecution, lawsuits, etc. if I don’t pay them a certain amount of money. The problem is I don’t owe the money!!!! Each time I receive these emails, the dollar amount is always the same and the emails reads: final collection or something similar. I have saved almost ten emails with various people listed as the sender, but when I research the name or email address attached, I either get no results OR I find these websites where other victims have listed the exact same email, same dollar amounts or some version of the same email(s) I receive. While I understand that it would be simple to just ignore them, two of the more recent emails have had my name and social security number listed in the email and that obviously is cause for concern. While at one point I did do business with Ace Cash Express, I DO NOT currently owe them anything and I DO have documentation to verify that. I have not taken loans from them in well over a year. There has to be SOMETHING that can be done! I have spoken with the attorney general’s office, an attorney, even filed a police report earlier in the year for an identity theft related situation. I’m sick of this mess!!!

Eric –

Victim Location 77705

Type of a scam Debt Collections

I received this email stating that I owed them money. I called the official office and they told me that there was no legitimate account in my name. When I called the # on the email and let them know that I knew it was a scam, they hung up on me. I was smart enough to check into the matter but some people may not be.

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