Abbott apparel

Victim Location 64012

Total money lost $90

Type of a scam Other

On Black Friday I ordered a pair of boots through this website and paid with Venmo and was told they would arrive before Christmas. Come Christmas Eve I call the owner and she said she’d Venmo me the money back since I never received the product. Then proceeded to tell me her Venmo account was locked and ever since then she refuses to refund me my 90 dollars. I have proof of the payment. She is now threatening myself and my family on Facebook and I have screenshots to prove it.

Hello Ashley. I’d like to address this review.

First I’d like to say we do apologize in the late response as customer satisfaction is our number one priority.

Bad reviews aren’t good for any business. Besides this review you had several family and friends to write negative reviews on our business page. There are persons whom never purchased from the site. Great thing I was able to report to Facebook marketing and those false reviews were deleted. That is sad a person would lose integrity and lie on any business.

Lastly, Ashley you did receive your boots. Yes, delivery was a but delayed and you didn’t receive until 12/29/2019. Our website states once package in transit the seller “Abbott Apparel” is not liable for how long shipping takes.

Every carrier is more slow November-January yearly. I also inform clients of this when purchasing.

I’ve added a few photo’s showing proof you did receive what you ordered (1 pair of boots).