Victim Location 76801
Total money lost $5.98
Type of a scam Online Purchase
I found a really cute light up elephant pillow advertisement on Facebook listed as free just pay the $5.95 shipping so I ordered it back in January 1st of 2018 and I contacted them in March and they apologized and said another one was getting shipped right away now here it is October of 2018 and I have still not received nothing and the e-mail is no longer active as of May of 2018
Victim Location 16053
Total money lost $10
Type of a scam Online Purchase
I placed an order in early December with classy Ella to receive two peek a boo elephants. They took my money very quickly but I have not received my order and can’t not correspond with them! I’m very unhappy with the situation. My friend also ordered one and has not received hers. Total scam!!!
Victim Location 97113
Total money lost $40
Type of a scam Online Purchase
I made 2 different orders to them, its been over 2 months with no merchandise or word from them even after several attempts to contact. Didn’t loose much money, under 40 but [censored] me gave them my card info. I don’t want more people scammed. They go by fancy eva and classy Ella
Victim Location 35006
Total money lost $8.95
Type of a scam Online Purchase
I ordered two items on the 27/03/18 from classy Ella and my items never arrived..I contacted the commmmpany and they said they would send them out again, this time around I asked for a tracking number, I tracked my items for weeks and all of a sudden I couldn’t track it anymore my items were now “overseas” I contacted the company several times again before my email address was blocked I have gone through the website to contact them and have still had no response…
I just wanted my items for my new born niece and nephew..who as you will know are now no longer new borns and will be the correct age to enjoy the peek-a-boo toys but unfortunately all I’ve been able to determine is that it is a scam…it should be shut down immediately they should not be allowed to continue to scam people
Also I’ve had to state that I’m a USA citizen to file this complaint when I’m actually from the UK (England)
Victim Location 23323
Type of a scam Online Purchase
I paid for shipping for two items from this company. I have contacted them on multiple occasions about the items. It has been 5 months and still no items. I went to email them yet again and now their email is not accepting emails or not a working email any longer. They got my money for shipping and decided to not send the items.
Victim Location 41073
Total money lost $5
Type of a scam Online Purchase
I feel so stupid for not doing my own research. This company offers free items and just pay shipping. Five months in and over 7 emails and now the email address no longer works so you are out the money. I know it isn’t a lot of money but add that up with the over 80+ reviews/complaints and that equates to a lot of money. How can they still be able to have a working website to steal consumers money? I feel embarrassed Foe falling for it but hope someone else learns from my own mistake.
Victim Location 74547
Total money lost $12
Type of a scam Online Purchase
I placed an order with this company for 2 plush elephant chairs. I ordered them and paid for them on April 5, 2018. To date I still have not received my order and cannot contact them because my emails are returned as undeliverable. This company is not legit. After the fact I looked into the comments and they are scamming hundreds of thousands of people. They change the name of the business and start over.
Victim Location 90001
Total money lost $6.58
Type of a scam Online Purchase
I purchased an elephant shaped pillow online from Classy Ella via their Facebook advertisement, but never received the item. I purchased the item in early May 2018 and payment of $6.58 was taken from my account on the 6th May 2018.
I tried to contact the company via email today, 21st June 2018, however the email failed to send, as of the email address no longer exists.
I just wanted to warn others of the scam.
Thanks!
Sam
Victim Location 98074
Total money lost $8.95
Type of a scam Online Purchase
There was an ad Inn facebook, where you could get an elephant mat for free if you just pay shipping. Then once you click on the link it takes you to their website where you can get a whole variety of elephant themed children’s products at discount prices. I ordered 2 items & paid $8.95 shipping and did not receive. I emailed [email protected] and did receive a response saying to notify them again if not received in additional 15 days, which I did not. When I’ve emailed them again, my emails are rejected.
Victim Location 48640
Total money lost $9
Type of a scam Online Purchase
They were offering free stuff and I should have known better.
Victim Location 45103
Total money lost $20
Type of a scam Online Purchase
I have ordered something from the site and the money was taken out of my account but I have never received the product. I have emailed them several times since May when I placed the order and I have never received a response.
Victim Location 28460
Total money lost $12
Type of a scam Online Purchase
Bought items that never showed up. They made excuses as to why it didn’t show up and when I got fed up with it and tried to email back about refunding and canceling my order their email address “wasn’t found”. No other means of contacting them no base office they seem to operate from. Scam site. All they want is to steal your money. Lucky I used an almost empty gift card not my bank card or they would have that too and who knows what they’d have tried then.
Victim Location 27587
Total money lost $4.95
Type of a scam Online Purchase
I clicked on a ad stating I could get a free product if I paid for shipping. So I did. Six months ago. I NEVER got my item. I asked for a refund. They said they sent me a duplicate item. I never did.
Victim Location 45224
Total money lost $4.95
Type of a scam Online Purchase
I placed an order with this company on May 5th. I still have not received anything. I have emailed several times with no avail. The last email I attempted to send would not go through and I received an email stating the email was invalid. Please DO NOT order from this web site!!!
Victim Location 43081
Total money lost $10
Type of a scam Online Purchase
I ordered a product from this company and never received the item. My credit card was charged and I received an order number. When I attempted to contact them, their contact info did not work and my emails were not deliverable.
Victim Location 42420
Total money lost $15
Type of a scam Online Purchase
You can order elephant items off this website. There has been hundreds if not thousands of people ripped off by this website. I ordered items February 2018 and have yet to receive anything. I emailed them in May and just heard my order is “on the way.” Now I try to email them and my email is blocked. I will never receive a refund or my items. Please check into this website and please shut it down! I hate seeing people get ripped off!
Victim Location 83201
Total money lost $10
Type of a scam Online Purchase
Originally placed order beginning of March. Frequently asked for tracking number but we never given one. After two months I got a hold of them again, they said they shipped order out again and even gave me a tracking link. The link was last updated May 15th and never since, leading me to believe it was a fake link. It is now July 7th and I still have not received anything or gotten any emails. Tried to email recently but got a email failure response.
Victim Location 14227
Total money lost $10
Type of a scam Online Purchase
I ordered off the website in February and still haven’t received my items. I reached out numerous times with no luck from them.
Victim Location 28327
Total money lost $5
Type of a scam Online Purchase
Clicked on a Facebook ad for a free baby pillow, required only to pay the $5-15 shipping, after multiple follow up inquiries to the product never arriving [from China], 8 months later it’s obvious they will continue to say they’ve shipped another product but we will never receive one. Same as all the other complaints.
Victim Location 30044
Total money lost $4.95
Type of a scam Online Purchase
I ordered a free chair and needed to pay $4.95 for shipping. I paid that 4 1/2 months ago and never received the chair. I tried to email for my money back and the email address is not valid anymore.
Victim Location 43201
Total money lost $13
Type of a scam Online Purchase
I ordered some promotional items that were advertised as “free just pay shipping” and it said they would arrive in 15-25 business days. It never showed up so I reached out via email and was told to give it another five business days, so I did, and still nothing. I email again and they claimed to have sent a replacement. This was in the beginning of January. It’s now the beginning of July (6 months later) and I still have nothing. I ordered it as a gift. They eventually stopped responding to my emails when I mentioned the word “scam” I’ve emsilec with them roughly ten times and I have sent about 5 or 6 unanswered emails asking where my products were and why I wasn’t getting a refund. Nothing from them and there is no phone number to call. Definitely a scam
Victim Location 32174
Type of a scam Online Purchase
This website consistently advertises on Facebook. I purchased a few items on March 3, 2018 and was charged. I never received my products. I have emailed several times. They replied twice with different excuses as to why I haven’t received it. They have stopped replying and have blocked me on Facebook messenger. There are hundreds of complaints on their Facebook page that I wish that I had read before ordering. Now, months later, my bank account has been hacked. I’m filing a police report because I believe that it was them. I have read complaints from other victims that they have had fraudulent charges since ordering from them.
Victim Location 43606
Total money lost $10
Type of a scam Online Purchase
I ordered two plush elephant chairs November 29, 2017. I’ve never recieved my products . I emailed the company about the order and I was assured that it was on the way and only delayed because of the holiday. A few months later I emailed again and got a new shipping confirmation. I still haven’t recieved anything. I tried emailing again and now the email address is no longer active.
Victim Location 22801
Total money lost $5.90
Type of a scam Online Purchase
I ordered this product back in April we are in July I have emailed the company 5 or 6 times over that period of the time in between no response I have never received the product and I don’t know what else to do and after reading the bbb reviews why haven’t someone from fraud been to their location and shut them down fraudulent [censored]
Victim Location 74960
Total money lost $10
Type of a scam Online Purchase
On April 20,2018 I placed an order with classyella.com their website said 15-20 business days to deliver, they provided a tracking # so I thought it was safe to order, after 1 month I contacted them about where my order was because I had still no received it and the tracking information was only for China post, they responded informing me that they could not provide a tracking number for the United States because I had ordered a promo and that if I still had not received my order in 15 days they would send out a new order. I waited 15 days and still nothing on June 27th,2018 I emailed asking for a refund because it’s now been 2 months since placing my order, no response. July 3,2018 I attempted to email them again about a refund and the postmaster rejected my email because no account with that name exists, even though I was replying on the same email that a couple of weeks ago they responded to! Luckily I only lost around $10 but they have my account information which is what concerns me the most!
Victim Location 55363
Total money lost $5
Type of a scam Online Purchase
I saw and ad for a elephant pillow for children on Facebook. It said you just pay shipping which was $5. I waited one month and emailed them to check status. And waited two more months for my products. I was told orders were backed up and to wait 15-20 more days or they’d give me a refund. I waited and never heard anything else about it. I just recently emailed them and now the email address doesn’t exist. It a all around SCAM, and I will be more careful next I order anything online or via Facebook.
Victim Location 10701
Total money lost $30
Type of a scam Online Purchase
I ordered 3 products from Classy ella back in February 2018. It’s now July 2nd and I’ve never received my products. I emailed them numerous times and in beginning they would respond saying it was shipped which was around April 2 months after order was placed. In June I requested a full refund several times and they continued to be non-responsive. It’s very obvious this company is committing a scam.
Victim Location 55432
Total money lost $10
Type of a scam Fake Invoice/Supplier Bill
Pay for a product and has been months that is hasnt arrived. Tried to contact them but the emails provided are fake and won’t send.
Victim Location 34787
Total money lost $5
Type of a scam Online Purchase
I ordered a product from them 4 months ago and it has not arrived. Each time I contact them, they tell me it’s coming and provide a bogus tracking number. Since I started asking for a refund, they no longer respond.
Victim Location 01930
Total money lost $5.95
Type of a scam Online Purchase
Purchased an elephant pillow for my child. Waited the 25 days and it never came. I reached and they said they would send a new one out. waited 30 days never got it and now can not contact them
Victim Location 14437
Total money lost $4.95
Type of a scam Online Purchase
I purchased an item online through classy ella and when the product didnt arrive I emailed the company they said they would resend it and it’s been 4 months still no product. Now when I email them to ask for a refund they don’t respond to it.
Victim Location 12590
Total money lost $5
Type of a scam Online Purchase
Do you not order anything from this company. They are total scam. They take your shipping cost right away and you don’t receive your product. Nor will you receive an email back from them. I have emailed them seven times and nothing in return. I ordered my product March 8, 2018 for a baby shower obviously that baby shower is over. Save your money they are a scam.
Victim Location 90703
Total money lost $4.95
Type of a scam Online Purchase
I purchased an item they claimed was free and I only had to pay for shipping which was $4.95 I made this purchase on 2/02/2018 and to this day I have yet to receive my purchased order. I’ve sent several emails and if I do get a reply they state that because it’s an order from China it takes longer. This does not justify a more than 4 month delay on delivering an order. Please notify others of this scheming company. Thank you.
Victim Location 49203
Total money lost $24.95
Type of a scam Online Purchase
I saw their add on Facebook and really like the perfect that I saw. I went to their website and ordered a few things on January 10, 2018. It started 15-25 business days for delivery. On February 28, 2028 I contacted them because I did not receive my package. I had previously asked for package tracking and was told that they could only track the package while it was in China. When I contacted them that I had not received my package they said they would send it again. On March 14, 2028 I got confirmation that it was shipped. On May 13, 2018 I contacted them again that I had not received my package and would like my money back. They refused to give me my money back and will not respond to any emails. This company is a scam!
Victim Location 80911
Total money lost $4.95
Type of a scam Online Purchase
Purchase for elephant plush chair paid shipping only 4.95. Tracking & order number emailed to me to which you can track status but states if not received within 60 days to contact for refund or item to be reshipped but when 60 days passed no longer able to view status & email has automatic respond of oops email has been bounced back. When emailed address provided on website no response.
Victim Location 12303
Total money lost $30
Type of a scam Online Purchase
I placed an order with this ad in fb it said just pay shipping. They never sent my order and do not answer any emails. I looked into it more and it is a huge scam.
Victim Location 72150
Total money lost $10
Type of a scam Online Purchase
I purchased 2 items in feb, 2018 was told they would ship is 15-25 days
25 days later nothing reached out got an email back with days later they cannot refund but went ahead and shipped the orders again to wait 25 day.
Today is the 25 day mark and sti.l nothing called my bank and said we can’t refund past 60 days. You guys beware this company doesn’t deliver what they promise not matter how little you pay for something. That should be your sign! Scam artists for sure
Victim Location 78343
Type of a scam Online Purchase
I ordered items from this site in March and have not received anything. I have asked for refunds and they refuse to give it.
Victim Location 75180
Total money lost $5.99
Type of a scam Online Purchase
THEY WERE OFFERING FREE ELEPHANT THEMED THINGS AND SO I GOT ONE AND ONLY HAD TO PAY SHIPPING. I PAID SHIPPING ON MY DEBIT CARD. I NEVER RECEIVED THE PRODUCT. I EMAILED TO COMPLAIN AND THEY SAID SOMETIMES IT DOESN’T GET DELIVERED AND THEY SENT ANOTHER ONE. I NEVER RECEIVED THAT ONE EITHER, AND YES IT WAS THE CORRECT ADDRESS. SO I BEGAN EMAILING TO FIND THE PROBLEM AND I NEVER GOT A RESPONSE. I ORDERED IN NOVEMBER 2017, NOW IN MAY 2018 STILL NO PRODUCT OR A RESPONSE TO THE 5 EMAILS I HAVE SENT. SO NOW, THEY HAVE MY CARD INFORMATION, AND I HAVE NOTHING TO SHOW FOR IT. THAT SCARES ME. ALSO, IT SAYS THEIR TIME ZONE IS IN AFRICA BUT OFFICE IS IN NEW YORK.. THAT DOESN’T MAKE SENSE.
Victim Location 11704
Total money lost $8.95
Type of a scam Online Purchase
They claim to send you an item for free, if you just pay shipping.
I ordered an elephant stool/toy box.
I placed this order January 30th. I was charged $8.95 right away!! They claimed to have mailed in on the 5th of February. Sent me tracking info that couldn’t be tracked out of China(complete bull[censored]) I knew something was up at this point, but tried to stay positive. So I waited the 15-25 business days no package. Sent email inquiring. They claim to send me another one. Waited another 15-25 business days still nothing. I’ve sent 5-6 emails asking for a refund & have gotten no response.. this company is a a complete scam!! DO NOT PURCHASE FROM CLASSYELLA. COM
Victim Location 97003
Type of a scam Online Purchase
I bought a item. It never showed up. I contacted them twice through my email as it prompts you to. I also contacted them through there website. No response. I requested a order update.
No update was sent. I checked shopping status. Took me to a Shipping search window.
I believe it to be a scam
Victim Location 45113
Total money lost $5
Type of a scam Online Purchase
I ordered something from this company and paid only shipping which was about $5 and never received my item. It said it could take up to 60 days and it has easily taken 90-120. Nothing has been sent my way.
Victim Location 16346
Total money lost $10
Type of a scam Online Purchase
I purchased a product in 2017 and I have still never received it. I contacted them several times and they tell me its shipped and there is nothing they could do. Now no one responds to me when I tell them I still haven’t received it.
I have let them.know I will report them.
Victim Location 02367
Total money lost $4.95
Type of a scam Online Purchase
The company w[censored]ding a promotion for discounted plush chairs with cost of shipping. This website sells elephant merchandise, after you buy they send a confirmation email, then a "your item shipped" email stating delivery takes 15-25 days. The company sends dead tracking links and doesn’t respond to emails . It’s been over 3 months since they deducted their payment from account – no merchandise
Victim Location 25411
Total money lost $15
Type of a scam Online Purchase
In February I ordered 3 items from Classy Ella. The money was taken out of my account but I have not recieved any items. Its been over 3 months!
Victim Location 54166
Total money lost $12.95
Type of a scam Online Purchase
Made a purchase of 3 items in February that were supposedly free, just needed to pay shipping. I have yet to receive anything. My order status says shipped.
Victim Location 23065
Total money lost $4.95
Type of a scam Online Purchase
A sponsored ad appeared on Facebook claiming I could receive a free item if I paid shipping and handling. I spent $4.95 to get a chair shipped to me. After 60 days I contacted them to ask where my item was and request a refund. They said they resubmitted my order and it was being shipped again. After 6 months I realized it was never coming and I was not going to see my 4.95 again. There are thousands of reviews on this site stating the same thing.
Victim Location 48186
Type of a scam Online Purchase
I paid for 3 items that never came. I emailed and asked for shipping updates, they were sent to me. As of March 5th, the package has not moved. It is now May 9th and I have nothing. I emailed and asked for a refund and that is when the emails stopped. There are many others just like my situation. Not one person has gotten anything that they have paid for nor have they been refunded their money.
Victim Location 96797
Total money lost $30
Type of a scam Online Purchase
I ordered 2 baby elephant chairs over 3 months ago and have been in contact through the email address and they say to wait 15 business days and if the order still hasn’t arrived, they will resend the order. I waited another month and still no order recieved. I have now sent an email asking for full refund and no reply has been made. I researched some and this is the same response by every person who has sent money to this "business". They are literally taking people’s money and STILL getting away with it.
Victim Location 13206
Total money lost $35
Type of a scam Online Purchase
I unfortunately fell victim to the classy Ella website. After order ming aboutb$35 worth of items for my infant sons nursery, the items never came. I asked for tracking info to click on it and say site unavailable. I’ve emailed several times as it’s been over the 15 to 25 days for delivery. (ordered in beginning of march) I’ve asked for a refund several times to no avail or response.
Victim Location 27504
Total money lost $8.95
Type of a scam Online Purchase
Placed order on 2/9/18. As of 5/7/2018, no further contact has been established nor have any of my items I paid for been received or refunded.
Victim Location 71227
Total money lost $4.95
Type of a scam Online Purchase
This company advertises that they have free products if you just pay shipping. Once you purchase the item they then take your money and within a few days send you shipping with a tracking. Initially my tracking took my to a website that does not exist. When emailed they then sent me a new link to tracking. After 15 days the tracking quit updating. Was informed this is due to tracking is only available while the product is in China. When emailed again about my product I was then informed that if I did not receive my order they would send out a new one. When I informed them that I did not want a new order and demanded a refund of my money they then began to ignore me and continue to ignore ever message I send them.
Victim Location 68516
Total money lost $10
Type of a scam Online Purchase
Do not buy anything from classy ella, I ordered 2 items 1 item over 3 months ago, they give you the run around and will not refund my money..All they will tell you is it’s on it’s way..I urge people to please do not buy from this company!
Victim Location 61761
Total money lost $20
Type of a scam Online Purchase
Ordered 4 items from classy ella on 1/31/18 and today is 5/3/18 and have not received any of the items that I ordered. I have been in contact with them via email several times asking where my order is or trying to get tracking information. They also claimed to reshipped my orders and still nothing. I recently emailed them asking for a refund as I clearly am not going to receive these items and now they will not respond to me. Also there is no number to call they state to send them a email.
Victim Location 89108
Total money lost $31
Type of a scam Online Purchase
I ordered 2 times in november 2017 Products never came. They don’t answer emails, texts or face book messanger
Victim Location 27522
Total money lost $5
Type of a scam Online Purchase
So I purchased a stuffed chair and it’s been over 30 days, went on the review and p say it’s been over 2 months and they haven’t received there product and if you email them they don’t respond to get your money back. They need to be taken down!
Victim Location 71247
Total money lost $50
Type of a scam Online Purchase
O ordered $50 worth of items off classy ella in January 2018. Here it is May and my items still haven’t arrived. I emailed them and they sent me an email saying give it another week then email them agian. I waited 2 weeks sent another email. They responded with we will send new package on a week if I haven’t received yet so I waiting and sent another email after thay week. So they said we sent new package email in 4 days for tracking so I did. Now it has been 2 months and nothing. I emailed and no response.
Victim Location 55374
Total money lost $5
Type of a scam Online Purchase
Ordered an item from this website after seeing a facebook ad for a free item and you only pay shipping.
The item has a tracking number but it’s been 2 months with no item received.
The company is non-responsive.
Victim Location 75603
Total money lost $30
Type of a scam Online Purchase
Do not purchase from classy ella..i have spent almost 30 dollars on an order and still have not recieved it..they will not respond to my emails and there is no phone number to contact them. It has been several months since my order has supposedly shippes. SCAM
Victim Location 98203
Total money lost $8.95
Type of a scam Online Purchase
I order a Elephant Peek-a-boo plush toy for 0.00 and Elephant baby Plush Chair for 0.00
Victim Location 65605
Total money lost $30.85
Type of a scam Online Purchase
I ordered fromclassy Ella and never received my items, now they are nowhere to be found, I ordered 5 products and never received them
Victim Location 53150
Total money lost $4.95
Type of a scam Online Purchase
Ordered a product on 3/19/18 still have yet to receive product. Site is now unable to be accessed to. Shipment has says it been shipped for weeks
Victim Location 63129
Total money lost $46
Type of a scam Online Purchase
To any one shopping on classy ella. Please dont they are a big scam and rip off, who takes your money and never sends your product. The only way you can contact them is through an email.
Victim Location 48180
Total money lost $20
Type of a scam Online Purchase
This website wants you to order items from them and immediately takes your money but does not ship you anything. Please do NOT buy anything from this site. I’ve emailed multiple times about the order and they will not issue a refund.
Victim Location 43986
Type of a scam Online Purchase
I placed several orders with the first order starting February 19th an davey have not received nothing when I asked for a refund I wasn’t ignored
Victim Location 43026
Total money lost $10
Type of a scam Online Purchase
I found this website on Facebook and it said it helped elephants and had super cute elephants mechandise. So I ordered my sister an elephant stuffed animal Jan. 11 2018. I never received my shipment and frequently emailed the company. They replied saying a new shipment was sent out and still months later (now April 21 2018) still nothing. I’ve since emailed the company for a refund but they have yet to reply. Do not trust this site.
Victim Location 03103
Total money lost $12.95
Type of a scam Online Purchase
This company offers elephant style merchandise for a low or free cost through Facebook ads, you pay shipping. I never received my products despite multiple emails to them. They refuse to refund my shipping costs, it has now been over 3 months and still nothing. After doing more research, I found that this company has had multiple complaints of the same issue.
Victim Location 90062
Total money lost $10
Type of a scam Online Purchase
They have this just pay for shipping scam. I ordered a “free” child sofa payed for the shipping they took the money out same day and then send me a fake tracking email and that was it.
Victim Location 80550
Total money lost $34
Type of a scam Online Purchase
I placed an order for a few free items after seeing an ad on Facebook. Items were free but you were required to pay shipping. After I paid about 30$ in shipping in November of 2017 I never received my order. I contacted them via email in January and their response was “Customer satisfaction is very important to us therefore we’ve gone ahead and ?made a new order for you as an apology. Your new order will be shipped within 3 business days and estimated to be delivered in 15-25 business days.” I received a new tracking number and on January 19 the tracking number states it was on a plane from China. It is now April of 2018 and I still have yet to receive my order.
Victim Location 08722
Total money lost $80
Type of a scam Online Purchase
This company is a complete scam. they scammed my parents multiple times. they drag you in by offering free stuff that you only have to pay shipping for. however with this purchase, they did send 1 item a small stuffed elephant key chain and then insisted that the other orders were being shipped from china and cannot be tracked once they hit the united states. I believe they are trying to elaborate their scam by sending 1 item to make people think they are believable. BUT THEY ARE NOT. do not fall for this.
Victim Location 76712
Total money lost $8.95
Type of a scam Online Purchase
I placed an order through classyella.com on December 13, 2017. It is now April 3, 2018 and I have never received anything or a refund. When I placed my order I was informed it could take 15-25 business days to receive my order but here is a tracking number (tracking number never tracked anything). The first of February I contacted there "business" by email (only option for assistance) and I received an email stating it could be due to weather/holidays and to contact them again in 15-25 business days if I still have not received anything. I have gone round and round with this company through email stating to just refund me my money back. I finally received a tracking number that worked….Last update on tracking was from February 10, 2018 and nothing else since. I contacted them again and they said the whole weather/holiday delay could be the reason contact us in 15-25 business days if you still have not received your items. I then asked for a refund again, here I sit typing this message with NO refund and NO items. I sent the "business" an email today informing them I knew they were a scam and that they could go screw themselves. I am so frustrated, how can a "business" be satisfied with themselves knowing they took money from a mother to be. Please do not fall for there scam.
Victim Location 02646
Total money lost $4.95
Type of a scam Online Purchase
I ordered a product in January off the website classyella.com, through an ad I saw on Facebook. They were advertising a ‘FREE’ plush toy, you only had to pay $4.95 in shipping. I never received the product and it is now April. I looked back at the ad from Facebook and noticed that many people were angry at the ad, I’m assuming because maybe they, also like me, did not receive product. I believe the company is making all that money off of the shipping charge and not actually sending out the orders. I have emailed them several times and do not hear back. I would like to know if this company is legit.
Thank You,
Michelle Civetti
Victim Location 78244
Total money lost $5
Type of a scam Online Purchase
They haven’t sent anyone’s orders and are stealing money from people trey don’t return emails or anything. He business operates from Facebook and online called Classy Ella
Victim Location 70549
Total money lost $5
Type of a scam Online Purchase
Ordered an elephant plush chair on Feb. 21st. (Free item, just pay $4.99 shipping) On March 5th, I sent an email stating that I had still not received the item. Never received a reply. The date is now March 31st. Have not received a refund, a reply to the email, or my item.
Victim Location 15108
Total money lost $8.95
Type of a scam Online Purchase
I placed an order 2 months ago. Have yet to receive it. I have emailed 3 times with no response. But they sure did take the money out of my account.
Victim Location 29316
Total money lost $13
Type of a scam Online Purchase
Ordered 3 chairs on January 1st. It is now the end of March and all I can get from this company is "we will ship again and contact us in 15 more days."
All I want is a refund. Have asked for refund 3 times now and keep getting the same automated response.
Victim Location 98632
Type of a scam Online Purchase
I ordered an item from Classy Ella and never received it. They took my money and never delivered my product. Every time I email them, I’m told it’s on it’s way…. It has been over a month and it is a scam! I’m not the only one…
Victim Location 80601
Total money lost $5
Type of a scam Online Purchase
Ordered a chair for a friends baby. Never received. Tried contacting the company multiple time with no reply.
Victim Location 20601
Total money lost $28.37
Type of a scam Online Purchase
Placed an order weeks upon ordering well now they have tripled the ammount That they were originally supposed to charge me for needless to say I still have yet to receive my items or tracking or shipping number. I’m about to pop any day and I decided I just wanted a few more elephant stuff for the baby’s nursery Well didn’t recieve my items and they took out way more money than they were supposed to. DO NOT order with them or place any orders at all. You Will never recieve Them And They Will rob you blind.
Victim Location 71901
Total money lost $8.95
Type of a scam Online Purchase
I made a purchase in November 2017 and I didn’t receive it by January so I contacted the company by email they said they would reship the items. It has now been over 2 months and I still have not received my items. They no longer respond to emails.
Victim Location 19547
Total money lost $12.95
Type of a scam Online Purchase
I placed an order in July 2017, they were good about response with the initial order. They resent the order because I did not receive it as of November 2017. They were responsive up until February 2018 when I asked for a refund due to not receiving any products. I have not received any response and have been actively trying to contact them. It is now half way through March 2018 and no response since February 2018. No phone number to contact company.
Victim Location 13491
Total money lost $5
Type of a scam Online Purchase
This place I placed and order and never received and the only means of contact is email. This is so horrible I just want my money back.
Victim Location 35010
Total money lost $30.95
Type of a scam Online Purchase
This website is an scam! They don’t actually send items. They advertise as free items, just pay shipping and you NEVER receive your order. I ordered numerous items and almost $30 worth of shipping. They keep charging my credit card. None of their “policies” make sense. If you go online and read reviews, no one who has purchased from this company has ever received their order, even years later and NOTHING!. They lie and say they have resent the order. They have been scamming since 2016. It’s time to put a stop to this!!!! They are just sitting back and stealing people’s hard earned money. A definite scam and fraud!!!
Victim Location 43701
Total money lost $9
Type of a scam Online Purchase
I purchased 2 elephants for my grandchildren which never came, i emailed them they said the reshipped the order and that also never came so i requested tracking and it says on tracking the it never left china. i am out 9.00 for a product i never got.
Victim Location 84096
Total money lost $17
Type of a scam Online Purchase
This company takes your money and never sends you a product. They will tell you over and over that they’ll re-send your shipment. They even go as far as to change their name to stay hidden.
Victim Location 72958
Total money lost $5
Type of a scam Online Purchase
Placed an order for an elephant chair for my daughter. I immediately was getting comments on how the compay is fake. I immediately canceled my ordee. Never got an email or anything saying it was cancelled. I got an email saying it was shipped. Never got the product.
Victim Location 74011
Type of a scam Online Purchase
I ordered some baby items from Classy Ella and have not recieved them or a tracking number to find my items. I have emailed several times and have not gotten any response.
Victim Location 11561
Total money lost $12.95
Type of a scam Credit Cards
I ordered on December 5 and still haven’t received my purchase. I have reached out to the company at least four times with no response and finally just disputed the charge with my credit card company. after reading further online reviews many other people have the same complaints. In addition, those who eventually received their products state they are much different items than those depicted on the website.
Victim Location 49315
Total money lost $8.90
Type of a scam Online Purchase
Offers free products, just pay shipping and handling, but products never arrive. I placed an order in early August and as of late Feburary I still have not received any products. Have made several attempts to contact them, all responding stopped in December.
Victim Location 24401
Type of a scam Online Purchase
Classy Ella is operating through a mass circulation of ads on Facebook under the page name "Elephant Lover’s Page." Each ad contains bait phrases, such as "FREE" and "LIMITED EDITION" along with a link to their website. When attempting to make a purchase (consisting of elephant themed products) on their website, no information is provided with respect to estimated shipping time, because – as hundreds of people have complained – the product will never be shipped. The ads on Facebook have already reached tens of thousands of people, and I almost became a victim myself. When attempting to warn others of the scam through comments under the ads, the operator of the page proceeded to mark the comments as spam. The following is a link to the reviews of the company:
https://www.trustpilot.com/review/classyella.com
Victim Location 30230
Type of a scam Online Purchase
Ordered a couple of items from the company. Never received anything and the e-mail stating the items had shipped has a tracking link that does not work at all. It is all a scam. Do not purchase anything from this website because you will receive absolutely nothing.
Victim Location 92504
Total money lost $12.95
Type of a scam Online Purchase
I ordered from this company and they’ve never sent me my product. I paid shipping and handling. I have sent multiple emails but no products. They replied with a fake tracking number and it’s been in China since November. Don’t purchase anything from this company.
Victim Location 25401
Total money lost $4.95
Type of a scam Online Purchase
Ordered from classyella.com
You only pay for shipping which is 4.95 each product you buy. Here’s the catch, they have zero way of tracking the product and since you only paid for shipping, it’s a leeway for them to tell you the item must have shipped somewhere else so it isn’t their problem or place to refund you the money. Many people have filed reports and complaints and they don’t have much customer service at all. I placed an order, read reviews and then emailed them not even 30 minutes later about wanting to cancel before it "shipped". Have not heard a single thing and probably won’t. With that said, when is the ScamPulse.com going to shut them down? Complaint after complaint and they’re still up and running, taking people’s money.
Victim Location 18705
Total money lost $20
Type of a scam Online Purchase
Made my purchase and waited about 2 months for products. When they didn’t show up, I emailed them to ask what was going on and they said that they would send new products and included a tracking number. The number only showed movement for the order for a few days, then I was no longer able to track my order. After another month or so, I emailed them again, twice, and have not heard anything from them in response about my products or returning my money.
Victim Location 24340
Total money lost $200
Type of a scam Online Purchase
I do not understand how this "company" cannot be found and prosecuted! I placed an order in October ’17 and still no merchandise. I have contacted them many times and finally got a response that my order had been lost, so they ‘reshipped’ it. I am finding that 1000’s of people have experienced the same thing. I filed a complaint with the BBB, and since the people will not respond to them, my file was closed, ridiculous!
Their website is still active, and if you get on there, every few seconds some other sucker is placing an order. This has to be stopped!
Victim Location 05403
Total money lost $4.95
Type of a scam Online Purchase
I ordered from this "company" and was told to only pay shipping. I looked them up because it didnt feel right. Lots ofscam reviews.
Victim Location 45044
Type of a scam Online Purchase
Ordered products November 2017, this is February 6, still no product
Victim Location 89149
Total money lost $10
Type of a scam Online Purchase
I purchased an elephant pillow from Classy Ella in April of 2017. After months of not receiving it, I emailed them and received a reply stating they would send a new order. Months later and I have heard nothing, nor received anything. There is no tracking info either. This company is a scam and needs to be shut down!
Victim Location 37015
Total money lost $12.95
Type of a scam Online Purchase
Ordered products months ago, as with hundreds of others posting online, the products are never delivered, no refunds given and company wont respond.
Victim Location 30513
Total money lost $9
Type of a scam Online Purchase
I order lots of products for my family online, i had been seeing posts for Classy Ella alot. I saw an ad for a plush light up elephant and just pay shipping. I have done these before with other sites and never had a problem. My sons love all animals and we lost out entire collection from my childhood and theirs in a brush fire, i figured for $5/ toy…i didnt have much to loose. Little did i know that almost a year later i’d never receive the items. They have assured me i’d get a new order shipped…once it leaves china to ship here i can’t track it anymore and it never gets here…I’ve been reshipped three times…now that i ask for a refund i get no responses.. Do not even bother with this company..
Victim Location 95757
Type of a scam Online Purchase
Hello,
Thanks for the opportunity to report Classy Ella as a fraudulent website. I made 2 purchases in September 2017 and was told it will take 15-25 business days to receive the items. We are now in January 2018 and I haven’t received anything. After several contacts and promises that my items have been shipped- still nothing. Now I’m asking the seller for my money back and they wouldn’t respond.
Thank you!
Victim Location 15089
Total money lost $5
Type of a scam Online Purchase
Ordered a product in july 2017 and never received item just keep getting excuses that it was shipped but they cannot track it. Contacted them about 6 times to no avail cannot get any info on address or tel # email only
Victim Location 85296
Total money lost $4.95
Type of a scam Online Purchase
I purchased a elephant from them In July. I’ve never recieved anything. I have all the emails I’ve sent and they responded but still got nothing but they took the money.
Victim Location 42104
Total money lost $16
Type of a scam Online Purchase
You purchase item. They email stating item was sent. You email them and they never return messages.
Victim Location 49546
Total money lost $12.97
Type of a scam Online Purchase
Company advertises on Facebook, many times offering free item for first 100 orders and only pay shipping. Items never delivered and no reply on emails.
Victim Location 07869
Total money lost $4.95
Type of a scam Online Purchase
Found a facebook AD for this company offering a free elephant pillow. Just had to pay $4.95 for shipping. Ordered pillow on November 22nd 2017. Received email on November 28th that order was shipped. Still have not received order. Emailed today (Jan 5) to inquire about order. Have not heard response but just read reviews on company and they are awful. Wish I saw them before ordering. Apparently most people say they don’t receive order and don’t respond to emails. This site needs to be shut down. Worried that they have my credit card information.
Victim Location 96819
Total money lost $6
Type of a scam Online Purchase
They offered a free item if you just pay shipping and handling which I did and never received item. I emailed them and they stated they’d resend it since I never received it. I emailed again after not receiving and they showed me tracking information showing it was on a plane in China but had no records after that. I never received it and asked for a refund. They said they refunded me but I never received it.
Victim Location 98664
Total money lost $51.62
Type of a scam Online Purchase
Classy ella had no problem taking my hard earned money gor items i ordered almost 2 months ago and i never got my order..50 dollars worth ..I have emsiled them.. they emailed me back once and now they wont even redpond!!! Beware .. they will steal your money and you will never grt what you ordered!!!
Victim Location 97478
Total money lost $12
Type of a scam Online Purchase
I ordered two items from classy Ella and never received them even though it said they shipped. I have tried to contact them but the emails listed for contact are not real. And have not gotten any response back. And then I looked them up and saw that its not just me but tons of people have complained about them. They stole my money and that should be a crime.
Victim Location 76513
Total money lost $12.95
Type of a scam Online Purchase
Ordered 3 items in the beginning of July. Waited the 15-25 business days and never received anything. Emailed them and they said wait another 25 days. Waited and still nothing so I emailed again. They said they would send another package. Still never received anything. Asked for the tracking link and when I got it it didn’t work. Emailed them about that and they said it can’t be track outside of China but it’s on it’s way. It’s now Dec 19 and i still have not received anything I order and they no longer respond to emails!
Victim Location 62040
Total money lost $25
Type of a scam Online Purchase
Ad on Facebook said free if you only pay for shipping but I never received the idem’s I bought.
Victim Location 60154
Total money lost $25.90
Type of a scam Online Purchase
I placed two separate orders with them. My first email was sent regarding me not receiving my order in three weeks. I was told it may take an additional 30 days. My order was placed on July 27. They will not return my numerous emails but kept my money.
Victim Location 28607
Total money lost $25.90
Type of a scam Online Purchase
I placed two orders with this company back in August, never received my products for either order. I only had to pay shipping but still, I was promised items that I haven’t received. I asked for a refund on my shipping and was advised the order was on the way. Last time I contacted them, the reply I got was smart in tone. I bought these items for my unborn child and Christmas presents and I want my money back and to keep other people from being scammed!
Victim Location 05488
Total money lost $25
Type of a scam Online Purchase
I ordered the product I’m June 2017 still haven’t received my order. When I email them all they say is it’s on the way. Then they stopped communicating with me
Victim Location 10473
Type of a scam Online Purchase
It’s been 3 months since i placed my order with this company they just keep telling me they put in a new order this is so horrible this company needs to be investigated & stopped
Victim Location 32312
Total money lost $8.95
Type of a scam Online Purchase
Showed up as a Facebook ad for a special sale on merchandise. I ordered and paid in August and by end of November still haven’t received my order and the tracking does not work. The company sends the same response email saying it could take longer for shipping depending on demand. I have asked for my money back and they have not refunded me.
Victim Location 06824
Type of a scam Online Purchase
I purchased an elephant pillow on this site. I found them advertising through Facebook. They said it was free but had to pay for shipping. After 20 business days I contacted the seller and they asked for 5 more business days. I gave a few more and then asked for my money back. They insisted on sending again. I asked if they could send with more tracking information since it was coming from China and it always stops after that. They said they couldn’t I offered to pay more so I could get more tracking they said I couldn’t. They resent after about 40 business days I still do not have my product. I went onto facebook and see I’m not the only one that has had this issue. I have reached out several times and have not heard back. They need to be stopped.
Victim Location 80022
Total money lost $12.95
Type of a scam Online Purchase
I purchased 3 items advertised as “free” on 7/19/17 and paid $12.95 in shipping fees, promised 15-25 day delivery. After over a month and a half of not receiving the items, I contacted the company for a replacement shipment in order to receive my items. Now, halfway through November, I still have not received any items and even after contacting the company several times for help and to tell them I would like a refund for the items I never received, they stopped responding to me. I had quite a bit of email communication before they stopped responding when I mentioned a refund. I genuinely believe this is a scam, advertising “free” items and making people pay shipping fees and making them wait so long that they forget about the order.
Victim Location 38201
Total money lost $8
Type of a scam Online Purchase
This page popped up on my timeline on Facebook , said items were free just pay shipping and handling so I got several items , well that was several weeks ago .. I’ve done research and found out they are scan artist and screwing everyone..they won’t contact me back and I’ve yet to receive anything nor my money back
Victim Location 72727
Total money lost $5
Type of a scam Online Purchase
I placed an order on 8/8/17. I never received my order and have tried to contact them several times but no response. They eventually blocked my emails when I asked for a refund. Apparently this has happened to several people as well
Victim Location 44129
Total money lost $6
Type of a scam Online Purchase
Classy Ella had an advertisement on Facebook to receive a free elephant baby pillow, just pay shipping. I did pay shipping and the ordered was placed 8/24/17. It is now 11/10/2017. The shipping said 15-25 days. I contacted customer service 9/11/17 saying it had been past that time, they said wait fifteen more days i waited until 10/26 and emailed them again asking for a refund at this point and since then they have not responded and i have not received a pillow or a refund.
Victim Location 79720
Total money lost $12.95
Type of a scam Online Purchase
I ordered from their elephant collection in mid August then after a month I contacted them that I haven’t received my order. They said they would reship my order. It’s now 3 months later and still haven’t received anything from them. When contacted to refund my money they will not respond.
Victim Location 35401
Type of a scam Online Purchase
I purchased item July 30, 2017 haven’t received item have emailed several times for refund b/c website stated it will issue refund if haven’t received item within 60 days. It’s november well over 60 days this website is a scam they fool people with that promotional free item just pay shipping it’s a scam people!
Victim Location 33859
Total money lost $16.95
Type of a scam Online Purchase
I ordered 4 items from the website ClassyElla.com, which I found on Facebook, on September 5th, 2017. I spent $16.95. It is October 31st and I have not received any items, and have attempted to contact the company 3 times with no response whatsoever. I looked up reviews online and saw hundreds of other people who never received their items and were scammed. Those who did recieve their items were over 3 months late, and the items were either completely wrong or not what was in the picture. For example, the picture of what someone ordered was a gray elephant rug that you lay your baby on. What they received was a pink ripped elephant doll that was only the size of the palm of their hand. I am going to have to call my bank and report this as fraud to try and get my money back. This website needs to be shut down.
Victim Location 31008
Total money lost $20
Type of a scam Online Purchase
I had an order in July that I still haven’t received. Also, another order in September not delivered. Email communication s horrible and they refuse to refund my money. I paid for products I never received
Victim Location 24502
Total money lost $20.95
Type of a scam Online Purchase
Purchased a few things and waited the estimated time for delivery and they never sent it. They did however take my money as quickly as they could.
Victim Location 96792
Total money lost $5
Type of a scam Online Purchase
They offered a free lighted toy for just shipping and handling. Ive gotten the same offer from other sites that were legit so I did it. Well, 1 month later and no product. Ive tried to contact the company several times with no response. It wasnt a lot of money but dont fall for it.
Victim Location 19129
Total money lost $9
Type of a scam Online Purchase
I purchased items from classy ella for my daughter. I ordered an elephant pillow (that was supposed to be big enough for her whole body to relax on) and a pair of elephant slippers. I was promised that the items was shipping and to expect delivery within 15-25 days. After not receiving my items i contacted the company (which you can only do by email) and they told me to wait an additional 15 days and if i did not receive the items then to contact them again. I did just that and they told me that they would resubmit the order to be shipped again but i would have to wait an additional 15-25 days. I did just that and still did not receive my items. They in return sent me a link for tracking which did not show any tracking information after leaving China. ( i dont understand this part because the company is based out of new york) When i told them there was no tracking after it leaves china i figured what was the point of the tracking if you could not track the package. I requested a refund. After my third request for my refund and a threat to contact an attorney they sent me a email stating that they cancelled my order (which was supposed to have been on its way over 60 days ago) and stated they gave me a refund. There was no refund issued and they stop responding to my emails. I have not been able to get in contact with them since they claimed they issued a refund. Thank goodness i didn’t purchase a lot of items like i initially planned on doing.
Victim Location 14092
Total money lost $12.95
Type of a scam Online Purchase
I paid $12.95 for the shipment of "free" items from Classy Ella. After a month, I received bogus tracking information from China. I emailed Classy Ella, upon which I received an automated return email stating they were sorry for the delay, but wait longer for my items. It has been three months. I have emailed them several more times, asking for my refund, and all I have received was the same automated apology email. No refund, no items.
Victim Location 43615
Total money lost $5
Type of a scam Online Purchase
I placed an order on August 12th 2017. It is now October 17th 2017 and I have yet to receive my package! I sent a message on September 13th 2017 asking where my package was that I PAID FOR. I was given a link to track my order it takes 15-25 business days once it ships. So i waited until September 26th to send another email because I still have not gotten my package that I PAID FOR! I was told some cases it takes longer depending on my location etc. I don’t get my package in 15 days to contact you and you will resend the order. SO i waited till October 11th to send another email about how I still have not got my package once again that I PAID FOR!. Now its October 17th and I still haven’t even gotten an answer back yet from the last one i sent.
I have asked over and over again to get my money back and I never have. This company is a complete scam!
Victim Location 49505
Total money lost $12
Type of a scam Counterfeit Product
Ordered light up elephants and rings. Got key chains 3 months later
Victim Location 43062
Total money lost $26
Type of a scam Online Purchase
Bought 6 items and paid for them never to receive them. They took my money. And never sent anything. Total scam
Victim Location 60629
Total money lost $12.95
Type of a scam Online Purchase
I saw an ad on Facebook for classy ella at the moment they were offering 3 elephant products for $12.95 apparently shipping costs only and I placed my order in July I have sent them various emails and they answer saying track your item, sorry for the inconvenience when I track it it says it’s coming from China and it’s on the way but i never receive anything! I have looked into it and realized that they have scanned so many people and it’s just not fair! I have reported it to Facebook as well
Victim Location 45690
Total money lost $30
Type of a scam Online Purchase
Ive ordered stuff back in june still have not received my products and they need to quit scamming people out of there money still have my order number and i can show proof where they took there money out of my account and not be able to con people out of there hard money
Victim Location 92201
Total money lost $12.95
Type of a scam Online Purchase
I made a purchase July 30, 2017 was told that I would receive my order 15 to 25 days never got here contacted them by email was told the same thing and was not able to get a tracking number.
Victim Location 28562
Type of a scam Online Purchase
I placed an order with this company, and it took months of trying to find my order, and I received one response to allow more time for my order to arrive, and when it did arrive it was not what I ordered. Upon further investigation we found we were not the only ones to order this item, and receive something else. There is an entire website dedicated to the scam this company is doing to people. I know its not allot of money to be out of, but with so many people falling to their scam something has to be done about it.
Victim Location 64056
Total money lost $16.95
Type of a scam Online Purchase
An ad on Facebook and lots of positive comments so I placed an order paying and they stated it would take 15 business days. Well it’s been more than that, plus sent me an email with tracking and shows never let and it’s located in china
Victim Location 32311
Total money lost $15
Type of a scam Online Purchase
Facebook posted this website was offering free elephant products- just pay shipping. I ordered a couple of things and have not received them. When you email the company, which is the only way to contact them, they say it has shipped and send you information that claims the items are in China. After a while, they stop responding to emails.